Glific

Managing large-scale image exchanges on WhatsApp can feel overwhelming—but it doesn’t have to be! Many NGOs rely on WhatsApp for communication, yet struggle with organizing, tracking, and efficiently managing images shared by their teams and beneficiaries. Join us for this interactive webinar to see how NGOs are using Glific + Google Sheets to seamlessly manage high-volume image sharing, ensuring better data accessibility and improved workflows. We’ll also walk through real-world use cases and provide practical steps for implementation. Who is this for? Non-profit professionals—whether you work in program implementation, communications, data management, or operations—who want to improve image tracking, workflow automation, and reporting efficiency. Date: Thursday, March 13, 2025 Time: 4:00 PM - 5:00 PM IST (1:30 PM - 2:30 PM EAT) Register now: https://lu.ma/j6zzlh9p Don’t miss this chance to streamline your WhatsApp-based image-sharing process and take your NGO’s efficiency to the next level! #Glific #TechForGood #WhatsAppAutomation #Chatbots #NGO #ImageManagement #WorkflowAutomation #GoogleSheetsIntegration Konstantin Büchel | Sneha Trivedi | Aishwarya Shekar | Youth Impact | Project Tech4Dev

Grateful for the opportunity to present the work we have done on the Glific platform at the Water Quality Network Conference. This hands-on session allowed participants to design WhatsApp chatbots addressing real-world water challenges in their communities. I was truly amazed by the curiosity in the room—questions like “Can image recognition detect water levels in dams and reservoirs?” or “Can it assess if a water quality testing instrument meets industry standards?” sparked insightful discussions on the role of AI and technology in solving critical issues. Seeing people think through solutions for the challenges they face on the ground was inspiring! A huge thank you to Kiran Kumar Sen and Sunderrajan Krishnan for curating such a rich and engaging conference, bringing together the experts for meaningful conversations. Looking forward to more such conversations and collaborations! #AIforGood #Tech4Dev #Glific Project Tech4Dev INREM Foundation

Founded in 2018, MukkaMaar empowers young girls with self-defense and safety skills through school programs, instructor training, and a digital platform. They have impacted 20,000+ girls across 75+ schools in Mumbai and Delhi. Join us to know how Mukkamaar integrates gamification within chatbots to drive engagement and impact. 🔹 What You’ll Learn: ✅ Gamification Strategies – User research, testing & engagement tactics. ✅ User Funnels – Identifying & optimizing resistance points. ✅ Key Learnings – Insights & best practices from real-world implementation. 📅 Date: February 20, 2025 ⏰ Time: 3:00 - 4:00 PM IST 🌐 Register Now: https://lnkd.in/gfh3U7_2 Who is this for? This session is for NGOs looking to: ✔️ Use gamification to increase engagement and program retention ✔️ Optimize user funnels and reduce drop-offs in digital learning journeys ✔️ Learn best practices from MukkaMaar’s chatbot-driven approach Don’t miss this chance to learn how gamification can enhance engagement and retention in chatbot interactions! #NGOImpact #Gamification #TechForGood #ChatbotsForChange #GlificForImpact Tejas Mahajan Krishna Priya Dwibhashi MukkaMaar Project Tech4Dev

January 2025 – Bug fixes, Enhancements & Documentation Updates This month, we've rolled out enhancements to improve your Glific experience! Enhancements: - Dynamic CTA Links in HSM Templates – NGOs can now generate personalized links in WhatsApp messages. - Expandable AI Assistant Instructions Box – Long AI prompts are now fully visible with a new popup feature. Documentation Update: We've revamped our documentation to make it simpler and more intuitive for NGOs setting up Google Cloud Storage (GCS), BigQuery, and Google Sheets API with Glific. Read the details blog: https://lnkd.in/df2M7TdZ #GlificUpdates #TechForGood #WhatsAppAutomation #ChatbotsForChange #NGOImpact #BugFixes #Enhancement #Update Tejas Mahajan Sangeeta Mishra Project Tech4Dev

It's been 1.5 years in doing "tech for social impact", and about 5.5 years in social impact/ development sector. Time flies, in good company I suppose? But I was recently thinking back to what I have truly enjoyed in the due course, what had kept me for 4 years in Reap Benefit and then what truly excites me about working with a diverse set of non-profits as a product manager for Glific, this is what came up: I love making stuff, love to facilitate prototyping and problem solving. Being in an environment where folks are engaged in getting shit done invigorates me. I find my tribe in people who do first and think later. I remember conceptualising a chatbot driven Solvathon for young changemakers to make an impact within their homes and communities at the peak of lockdown in 2020. It was the most fulfilled I have probably felt, ever. It was a similar attempt (subconsciously) in re-imagining Glific's NGO sprint into a makers gathering. To bring the energy of prototyping, and trust in the drive within the folks to solve their own problems by keeping no-agenda open-work-time. Hopefully this might lead to innovating/ trying out something they wouldn't otherwise have the time for (owing to the daily grind) This is what folks from 19 non-profits were able to accomplish in the 2 days with the Glific team at the Glific Makers Gathering: https://lnkd.in/g6HzBpE2 Grateful for the folks who trusted in the process and gave it their best. It was a riot :)

Glific’s January 2025 Newsletter is Here! Start the year with exciting updates, feature enhancements, and new opportunities for NGOs using WhatsApp chatbots! What’s Inside? - Enhancements & Documentation Updates – Dynamic CTA links in HSM templates, expandable AI assistant Instructions box and more. - What’s Coming Up Next- Automated Certificate Generation in Glific - Glific Makers Gathering- ~32 participants, from across 19 orgs joined the sprint in Mahabalipuram.  - Upcoming Webinar– Level Up with Glific Webinar: Explore how MukkaMaar integrates gamification within chatbots to drive engagement and impact. Read the full newsletter: https://zcmp.in/q12S?m=0 Signup for monthly updates: https://zcmp.in/E4S7 You can read the past newsletters, here: https://lnkd.in/ggeCCx_y #GlificUpdates #TechForGood #WhatsAppAutomation #NGOImpact #ChatbotsForChange #Chatbot Aishwarya Shekar Tejas Mahajan Krishna Priya Dwibhashi Sneha Trivedi Rocket Learning Sol's ARC Madhi Foundation Haqdarshak Piramal Foundation Vipla Foundation eVidyaloka Trust SauraMandala Foundation | Centre for Accelerated Development INREM Foundation Reap Benefit SNEHA (Society for Nutrition, Education and Health Action) Antarang Foundation Key Education Foundation India Literacy Project Waste Warriors Society Foundation for Mother & Child Health Lend A Hand India Leadership For Equity Make A Difference

NGO Spotlight: How MukkaMaar Uses Gamification to Boost Engagement Join us as we explore how Mukkamaar integrates gamification within chatbots to drive engagement and impact. 🔹 What You’ll Learn: ✅ Gamification Strategies – User research, testing & engagement tactics. ✅ User Funnels – Identifying & optimizing resistance points. ✅ Key Learnings – Insights & best practices from real-world implementation. 📅 Date: February 20, 2025 ⏰ Time: 3:00 - 4:00 PM IST 🌐 Register Now: https://lnkd.in/gfh3U7_2 Don’t miss this chance to learn how gamification can enhance engagement and retention in chatbot interactions! #NGOImpact #Gamification #TechForGood #ChatbotsForChange #GlificForImpact Tejas Mahajan Krishna Priya Dwibhashi Project Tech4Dev

Key Learnings from the Glific Sprint in Mahabalipuram! Over an intense and collaborative week, the Glific Sprint 2025 brought together 20 Glific NGOs and their tech teams to experiment, build, and innovate around WhatsApp automation under the AI, Data and Refresh tracks. This was our first of its kind “Maker’s Gathering” where 60-65% of the time was allocated to designing and building using the Glific platform for the AI and Data tracks. Tejas Mahajan led the AI track along with Anandu and Priyesh Sikariwal,  Gautam Prakash led the Data track with Amisha Bisht and,  Krishna Priya Dwibhashi led the refresh track along with Sangeeta Mishra and Akansha Sakhre. Waste Warriors Society joined us from Uttrakhand. Their bot is used to spread awareness of their work, and they were looking at how to draw some insights from the bot onto a dashboard. Another NGO eVidyaloka Trust, has been around for 14 years in the sector of engaging volunteers to teach in public schools, they built their bot for the first time, though they have been with us since 4 months. The learning in the sprint pushed them to design and create in a way that they thought would not have been possible on their own. 💡 Biggest Takeaway? Tech solutions are most powerful when co-created with the people using them! 📖 Read the full sprint recap by Radhika Bhagwat: https://lnkd.in/gyje6Ex3 #GlificSprint #TechForGood #ChatbotsForChange #NGOInnovation #SocialImpactTech Project Tech4Dev

Chai Pe Charcha 2025: Wrapping Up an Inspiring Gathering! As we close this edition of Chai Pe Charcha, we’re filled with gratitude for the incredible conversations, collaborations, and insights shared over the past few days. ✨ What Made It Special? ✔ NGO leaders, program teams and practitioners exchanging real-world challenges and solutions. ✔ Thought-provoking discussions on scaling impact through technology. ✔ A strong sense of community, learning, and co-creation. 💡 Key Takeaway: The best solutions come from collaboration and shared learning—and this gathering reinforced that technology must serve NGOs, not the other way around. A big thank you to everyone who joined us, shared their stories, and helped make this event a success! This is just the beginning of more meaningful engagements ahead. Let’s keep the conversations going! #ChaiPeCharcha #TechForGood #EmpoweringNGOs #SocialImpact #Collaboration #Innovation #Tech4Dev Avni Glific Dalgo Aishwarya Shekar Abhishek Nair Donald Lobo Radhika Bhagwat Subhiksha Voluntary Organization Svarnim Puducherry Reap Benefit Nirantarta Foundation Akshaya Trust Bhumi Red Dot Foundation - Safecity Lead by Design communiTREE Satya Special School Dost Education PADASALAI (Skills Development and Training Centre) Spectra Organisation SESBL Foundation People4Good Sattva Consulting Vinod Rajasekaran Arjun Khandelwal goalkeep

From Jan 29-31,2025, Ritika Chetri and Gladinia Pyrtuh of SauraMandala Foundation | Centre for Accelerated Development joined the Glific Sprint, diving deep into chatbot implementation for Anganwadi Centers across Meghalaya. Our goal? To make culturally rich books from The Forgotten Folklore Project easily accessible to kids, parents, and Anganwadi Workers—one WhatsApp message at a time! "Beyond accessibility, we explored innovative learning approaches to enhance listening, comprehension, oral language, social awareness, emotional & cognitive growth, physical development, and more—all while discovering how AI can make learning more engaging and fun! We walked in with challenges and walked out with clarity, fresh ideas, and innovative ways to enhance our bot workflow—thanks to Glific’s hands-on support and insights from fellow NGOs." – Ritika Key Learnings from the Sprint: ✅ How to read/write from Google Sheets to streamline bot flows ✅ Ideas from other orgs on engaging users without cluttering them with messages ✅ A bigger perspective on scaling our chatbot for AWCs in Meghalaya & beyond A huge shoutout to Project Tech4Dev, Glific, and the inspiring changemakers we connected with! Always a blast brainstorming with like-minded folks. Onward to making digital learning smarter, more engaging, and more accessible! #GlificSprint #Tech4Dev #ChatbotForImpact #AIForLearning #AWCs #DigitalLearning #SauramandalaFoundation #Meghalaya