ReGuest

𝗦𝗲𝗴𝗺𝗲𝗻𝘁 𝘀𝗺𝗮𝗿𝘁𝗲𝗿, 𝗰𝗼𝗻𝗻𝗲𝗰𝘁 𝗯𝗲𝘁𝘁𝗲𝗿 – 𝘆𝗼𝘂𝗿 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿𝘀 𝘄𝗶𝗹𝗹 𝘁𝗵𝗮𝗻𝗸 𝘆𝗼𝘂! 🚀 You know me – I love turning changes into big wins. Now, you can fine-tune your 𝗻𝗲𝘄𝘀𝗹𝗲𝘁𝘁𝗲𝗿 𝗰𝗮𝗺𝗽𝗮𝗶𝗴𝗻𝘀 like never before! 🚀 Here’s what’s new: 🔍 Segment your contacts based on when they typically book or inquire – long in advance or last minute? I’ve got you covered! ❤️ Profile your guests even better by their 𝗶𝗻𝘁𝗲𝗿𝗲𝘀𝘁𝘀 for personalized campaigns that truly resonate. The result? Reaching the 𝗿𝗶𝗴𝗵𝘁 𝗽𝗲𝗼𝗽𝗹𝗲 𝗮𝘁 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝘁𝗶𝗺𝗲 with tailored messages that hit the mark 🎯 – because that’s what good guest communication is all about. 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝘁𝘂𝗿𝗻 𝘁𝗵𝗲𝘀𝗲 𝘂𝗽𝗱𝗮𝘁𝗲𝘀 𝗶𝗻𝘁𝗼 𝗿𝗲𝘀𝘂𝗹𝘁𝘀? 𝗟𝗲𝘁’𝘀 𝗴𝗲𝘁 𝘀𝘁𝗮𝗿𝘁𝗲𝗱! 🚀 Check out the full details about the announcement Winter ‘24 with the link in the comments down below! 🔗

The Independent Hotel Show Munich was straight-up hospitality magic! 🚀 My gang and I got to meet some awesome new faces, reconnect with old friends, and soak up killer insights from our CEO Michael Mitterhofer during his three live panel discussions with HotelPartner Revenue Management 💡🙌 Big love to everyone who swung by our stand – you brought the energy, the ideas, and some seriously good vibes. We couldn’t have asked for more! 💥 Special shoutout to the legends we caught up with: Hendrik Niehues & Dominik Henze from RoomPriceGenie  Sascha Dalig HotelPartner Revenue Management Julia Schröder from Hotellistat  Christian Müller from Onsai, Daniel Zellig from opensmile, and Frank van den Berg from Runnr.ai – you all made it even more special! 🙏🏼 Munich, you rocked. Until next time, let’s keep the guest experience revolution alive! ✌🏼 #reguest #reguestontour #ihmunich24 #guestcommunication

Herzlich Willkommen Paulina Schwarz im Team 🤝

Jetzt anmelden und nicht verpassen! 🚀

𝗪𝗵𝘆 𝘀𝗲𝘁𝘁𝗹𝗲 𝗳𝗼𝗿 𝗴𝗼𝗼𝗱 𝗼𝗳𝗳𝗲𝗿𝘀 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂 𝗰𝗮𝗻 𝗺𝗮𝗸𝗲 𝘁𝗵𝗲𝗺 𝘂𝗻𝗳𝗼𝗿𝗴𝗲𝘁𝘁𝗮𝗯𝗹𝗲? 𝗟𝗲𝘁 𝗺𝗲 𝘀𝗵𝗼𝘄 𝘆𝗼𝘂 𝗵𝗼𝘄! 😏 You know me – I’ve always promised to help you send offers that are as irresistible as they are emotional, with stunning visuals, multimedia content, and even 3D room layouts. But now? Oh, honey, I’m turning it up a notch! 🚀 🌟 𝗛𝗲𝗿𝗲’𝘀 𝘄𝗵𝗮𝘁’𝘀 𝗻𝗲𝘄: 🎬 𝗩𝗶𝗱𝗲𝗼𝘀 – because nothing tells your story better than moving pictures. 📸 A 𝗯𝗶𝗴, 𝗯𝗼𝗹𝗱 𝗶𝗺𝗮𝗴𝗲 𝗴𝗮𝗹𝗹𝗲𝗿𝘆 to show off your hotel’s best angles. 💌 𝗧𝗲𝗮𝘀𝗲𝗿 𝗺𝗼𝗱𝘂𝗹𝗲𝘀 to highlight those magical moments guests can’t resist. 📝 A sleek 𝘁𝗲𝘅𝘁 𝗺𝗼𝗱𝘂𝗹𝗲 – perfect for quotes or extra personalized touches. And let’s talk mobile – I’ve made sure your offers look just as flawless on smartphones as they do on desktops. With up to 𝟳𝟱% 𝗼𝗳 𝗴𝘂𝗲𝘀𝘁𝘀 𝗰𝗵𝗲𝗰𝗸𝗶𝗻𝗴 𝗼𝗳𝗳𝗲𝗿𝘀 𝗼𝗻 𝘁𝗵𝗲𝗶𝗿 𝗽𝗵𝗼𝗻𝗲𝘀, first impressions matter, and I’ve got you covered. 𝗪𝗮𝗻𝘁 𝘁𝗼 𝘀𝗲𝗲 𝗮𝗹𝗹 𝘁𝗵𝗲 𝗱𝗲𝘁𝗮𝗶𝗹𝘀 𝗶𝗻 𝗮𝗰𝘁𝗶𝗼𝗻? 𝗛𝗲𝗮𝗱 𝘁𝗼 𝗼𝘂𝗿 𝗬𝗼𝘂𝗧𝘂𝗯𝗲 𝗰𝗵𝗮𝗻𝗻𝗲𝗹 𝗮𝗻𝗱 𝗰𝗵𝗲𝗰𝗸 𝗼𝘂𝘁 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝘃𝗶𝗱𝗲𝗼! 🎥🔗 Link in the comments down below ⬇️ #reguest #emotionaloffer #reguestnews Michael Mitterhofer Denis Pellegrini Karmen Pramstaller

Wir freuen uns schon wieder auf spannende Gespräche mit euch!🤝🏼

Zwischen Hightech und High Touch – Die Zukunft des Hotel-Erlebnisses für Gen X, Gen Z und Gen Alpha💡 Am 25. November ist es wieder soweit: Stefan Wild, Vorsitzender des Fachbereichs Hotellerie, erklärt im Expertentalk mit Björn Seidel von unserem Premium-Partner ReGuest, wie ihr die technologischen Bedürfnisse erfüllen könnt, aber gleichzeitig die persönliche Note bewahrt, um nachhaltige, personalisierte Erlebnisse zu schaffen und die langfristige Gästebindung zu fördern. ▶Mehr Infos dazu findet ihr hier: https://lnkd.in/dhViDSMX #DigiTalk #Gastgewerbe #VirtualReality #AugmentedReality #Technologie #Hospitality #Gastronomie #Hotellerie #Webinar #Event #Veranstaltung #DEHOGABayern

✨ Ever thought about all the things you could do with segmented guest lists? 🎯 The second big feature of the Winter Release ‚24 is here: segmented lists! Here are a few game-changing ideas for you: 🏆 Targeted upselling: Create a list of your most loyal or high-spending guests and send them personalized upgrade offers, boosting revenue and guest satisfaction. 🎉 Effective seasonal campaigns: Filter guests by specific interests – like spa lovers – and send targeted seasonal offers to those most likely to book. ⏳ Strategic last-minute promotions: Build a list of local guests or last-minute bookers and fill those empty rooms with exclusive last-minute offers. With these new CRM lists, reaching the right guest at the right time has never been easier! 💌💼 👉🏼 Watch the announcement video from my founders – link in the comments down below!

📢 𝗪𝗲𝗯𝗶𝗻𝗮𝗿 𝗔𝗹𝗲𝗿𝘁: “𝗡ä𝗵𝗲𝗿 𝗮𝗺 𝗚𝗮𝘀𝘁 - 𝗺𝗶𝘁 𝗥𝗲:𝗚𝘂𝗲𝘀𝘁 𝘂𝗻𝗱 𝗶𝗻𝗰𝗲𝗿𝘁 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗟ö𝘀𝘂𝗻𝗴𝗲𝗻” 🚀 On 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟮𝟲𝘁𝗵 𝗮𝘁 𝟭𝟭:𝟬𝟬 𝗔𝗠, join us for an exciting #webinar where we’ll explore how we from ReGuest and incert eTourismus can take your guest communication and #loyaltyprograms to the next level! Using the Hotel Lindenwirt as an example, we’ll show how connected systems create real value for hotels and guests alike. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: 💡 How to integrate loyalty systems like Member Clubs for better visibility and engagement. 📈 Ways to incentivize guests with points & rewards before, during, and after their stay. 🤝 Practical insights on boosting guest satisfaction and creating seamless guest experiences. 𝗬𝗼𝘂𝗿 𝘀𝗽𝗲𝗮𝗸𝗲𝗿𝘀: 🗣️ Rico Mueller Müller (Head of Rostock Location, Incert eTourismus) 🗣️ Bjoern Seidelörn Seidel (Business Development Representative, ReGuest) 🗣️ Ramona Neulichedl Mühlbauer (Marketing, Hotel Lindenwirt) 📅 When? November 26th, 11:00 AM 💻 Where? Online – Register now via the link in the comments and discover how to transform your guest communication! 🇩🇪 The webinar will be held in german #reguest

We couldn’t be prouder! 🎉 Our colleague Bjoern Seidel was selected for an interview following his inspiring keynote at SpaCamp 2024 to dive deeper into the question of how AI is transforming the hospitality and wellness industry. 🤖✨ From personalized wellness plans to relieving staff workloads, Björn shared valuable insights on how AI can revolutionize guest experiences. But one thing remains clear ➡️ even in a high-tech world, the need for human connection (High Touch) is irreplaceable – and perhaps even more essential than ever. 💡 A huge congratulations to Björn for representing ReGuest so brilliantly in shaping the conversation around AI in the hospitality sector! Want to reed the whole article? Then click on the link in the comments down below 🔗⬇️ #ReGuest #AIInHospitality #SpaCamp2024 #HighTechHighTouch