Hotel Dengan Bar di Tirana, Albania

We booked a room to ourselves so had separate toilet and shower. Nice room, although barely space to put stuff on but considering the price and location, still excellent value for money. Melissa and her sister (we'd assume she is your sister Melissa, so very sorry if we got it wrong) are very nice, Melissa answered our questions of how to get where and recommended a nice restaurant. No kettle in the room but downstairs kitchen is for shared use - you can borrow cutleries and mugs/glasses, just ensure they are returned promptly. I saw some residents using the cooker etc. to cook meals, but we didn't do that. Guess would be handy. Nowhere to hang up washing in our family room but again, you can borrow coat hangers and there is an airer in the garden, so all basic needs are sorted. All guests we had talked to were very friendly too. If anything during our stay that was a bit strange, may I just mention (politely), was the lady working at the breakfast, I did not get her name because we barely had any conversation with her (as we usually do naturally and pleasantly with other service staff, everywhere we visit), but from our first ever communication with her, we felt that she was not very approachable. We felt as if we were being scrutinised and the contact was just cold, with reflection, we couldn't think of anything that we had done wrong, and deemed ourselves good guests (like we already clean after ourselves and were always polite), and we did not eat a ridiculous amount of food compared to other guests we had observed (it's a breakfast buffet upon booking, right?), so we couldn't think of any reason why we felt the lady was not very willing to help us from our 1st morning in the kitchen (a big contrast to Melissa and her sister). Not sure if there was any miscommunication or simply personal bias, what bothered us more was the lady seemed a lot nicer to some other guests (and when I checked again the reviews, there were lots of nice mentions of the breakfast lady, which just made we feel even worse, though we were not sure if those were talking about the same lady), Anyway, I tried not to take it personal and we had no idea why it made us feel that way, but this was the only thing that made us feel uncomfortable during the stay, every thing else was very good, so overall, we should give a top score. Thanks Melissa and sister!

I recently had the pleasure of staying at the Mercure Hotel in Tirana, and I must say, it was an exceptional experience from start to finish. The hospitality provided by the staff was truly outstanding and made my stay incredibly enjoyable. First and foremost, I want to highlight the incredible friendliness and professionalism of the entire team. Andriane, from the restaurant, went above and beyond to ensure that every meal was perfect, always greeting guests with a warm smile and attentive service. The women at the reception desk were equally impressive, always ready to assist with any inquiries or needs, making the check-in and check-out process seamless and pleasant. The gentlemen at the rooftop bar deserve a special mention as well. Their courteous demeanor and excellent service added an extra layer of enjoyment to the evenings spent there. The food at Mercure Hotel is another standout feature. Every dish was delicious, well-prepared, and presented beautifully. Whether it was breakfast, lunch, or dinner, the culinary experience was consistently top-notch. Additionally, the hotel's amenities, particularly the swimming pool, were fantastic. The pool was clean, well-maintained, and provided a perfect spot to relax and unwind after a day of exploring the vibrant city of Tirana. Overall, my stay at Mercure Hotel was marked by exceptional service, delicious food, and excellent facilities. I highly recommend this hotel to anyone visiting Tirana and looking for a place that truly understands the importance of hospitality. Thank you to the entire team for making my stay so memorable!

A disappointment!!! We booked and payed for one night in AS Tirana, in advance. Once we got there, at the check in, the reception staff told us we had to pay an extra fee which was composed by the city fee and mandatory fee: 20€/person/night. Honestly, this price does not make any sense. This is almost the price for one night! No receipt with the described fees were provided to us! In any moment this was informed in the reservation and this never happened before in any hotel in Albania. After some research on this, we noticed this already happened to other people and the values vary a lot. Watch out for this! Regarding the room, the hotel apparently have 4 starts, but the floor was lifted up due to water and there was only one blanket. The breakfast was super poor, with very few options. The existing options runned out very fast and we had to wait a lot of time for the food to be replaced. In terms of location, its a 25min walk from the city center and its not easy to find the hotel. The internet was good. Overall, not pleased with this choice, and due to the extra fees we are relieved that we only stayed one night! Suggestion for the hotel: include this on the price!

A very good hotel, centric and with modern rooms and bathroom for a reasonable price. At a 15 minute (at the most) walking distance of the main landmarks and nightlife area of Tirana. The staff is very nice, it has confortable beds and a safebox.

أفضل فندق في تيرانا قريب من كل شي وما تحتاج تدفع حق المواقف لأن مواقفه متوفرة تقدر تروح رجليه لكل شي يسوى تروح له هناك (ماعدا التلفريك تقريبا) فطورهم كان كثير بس يصلح للغربيين أكثر ممكن وكانوا الموظفين في المطعم جدا ودودين، مافيه شفاط افياشهم لازم ادابتر ابو٢ (عموم البانيا كذا)

The front desk staff were extremly helpful and assisted us with many adhoc requests and queries. I especially wanted to highlight the great job done by Daila, she was friendly and made our stay more memorable.

Struttura ottima, sita in zona molto strategica e smart. Si dorme molto bene, forse le stanze potrebbero avere un mobiletto o un tavolino in piu, ma la scelta soft non è male. Bagno molto tecnologico e bello, molto ben apprezzata anche la larga doccia, finalmente un posto dove puoi regolare l'aria condizionata per davvero e in maniera ergonomica ed efficace. Personale molto disponibile, forse solo la colazione potrebbe essere migliorata: si tiene sul tetto e a livello scenografico è accattivante, peccato non sia ricca e quel caffè ad un euro di sovrapprezzo stona parecchio Ottimo il parcheggio sotto l'hotel, considerando che ci sono multe continue all'esterno

Beim Check in lag dem Hotel angeblich keine Info über unseren Zimmerwunsch vor, als der Kollege nachschaute war der Zimmerwunsch doch vorhanden und man bemühte sich ein passendes Zimmer für uns zu finden. Das hat dann auch alles geklappt. Das Zimmer ist schön und modern eingerichtet, das Bett ist sehr bequem und groß, das Bad fand ich allerdings in die Jahre gekommen und nicht zeitgemäß. Das Frühstück war mittelmäßig, der Bacon wer kalt und die Eier lauwarm. Das Hotel lag etwas außerhalb, der Fußweg in die Stadt dauert ca 20 Minuten ( zum Skanderbeg-Platz). Alles in allem ein Aufenthalt der in Ordnung, aber nicht überragend war.

We had a wonderful staying at Troci Hotel! Everything was beyond perfect. Rooms were really clean and supplied with everything that was needed. Also, the hotel staff were so so polite and helped us with everything we’ve asked for. 5 stars also for the manager of the hotel, he was very hospitable and made our trip much more enjoyable by offering us tips on what to visit and best restaurants and even helped us with the transportation to Tirana. For sure we will return here!

Lokasi hotel sangat baik, tetapi kemudahannya lama, bilik 24 meter persegi benar-benar sempit, sarapan pagi tidak layan diri, sikap layanan tidak disebutkan, sangat bagus, tetapi harga lebih dari seribu benar-benar terlalu buruk, persekitaran dan kemudahan hotel ekspres domestik adalah harga hotel yang terbaik

We booked a room to ourselves so had separate toilet and shower. Nice room, although barely space to put stuff on but considering the price and location, still excellent value for money. Melissa and her sister (we'd assume she is your sister Melissa, so very sorry if we got it wrong) are very nice, Melissa answered our questions of how to get where and recommended a nice restaurant. No kettle in the room but downstairs kitchen is for shared use - you can borrow cutleries and mugs/glasses, just ensure they are returned promptly. I saw some residents using the cooker etc. to cook meals, but we didn't do that. Guess would be handy. Nowhere to hang up washing in our family room but again, you can borrow coat hangers and there is an airer in the garden, so all basic needs are sorted. All guests we had talked to were very friendly too. If anything during our stay that was a bit strange, may I just mention (politely), was the lady working at the breakfast, I did not get her name because we barely had any conversation with her (as we usually do naturally and pleasantly with other service staff, everywhere we visit), but from our first ever communication with her, we felt that she was not very approachable. We felt as if we were being scrutinised and the contact was just cold, with reflection, we couldn't think of anything that we had done wrong, and deemed ourselves good guests (like we already clean after ourselves and were always polite), and we did not eat a ridiculous amount of food compared to other guests we had observed (it's a breakfast buffet upon booking, right?), so we couldn't think of any reason why we felt the lady was not very willing to help us from our 1st morning in the kitchen (a big contrast to Melissa and her sister). Not sure if there was any miscommunication or simply personal bias, what bothered us more was the lady seemed a lot nicer to some other guests (and when I checked again the reviews, there were lots of nice mentions of the breakfast lady, which just made we feel even worse, though we were not sure if those were talking about the same lady), Anyway, I tried not to take it personal and we had no idea why it made us feel that way, but this was the only thing that made us feel uncomfortable during the stay, every thing else was very good, so overall, we should give a top score. Thanks Melissa and sister!

I recently had the pleasure of staying at the Mercure Hotel in Tirana, and I must say, it was an exceptional experience from start to finish. The hospitality provided by the staff was truly outstanding and made my stay incredibly enjoyable. First and foremost, I want to highlight the incredible friendliness and professionalism of the entire team. Andriane, from the restaurant, went above and beyond to ensure that every meal was perfect, always greeting guests with a warm smile and attentive service. The women at the reception desk were equally impressive, always ready to assist with any inquiries or needs, making the check-in and check-out process seamless and pleasant. The gentlemen at the rooftop bar deserve a special mention as well. Their courteous demeanor and excellent service added an extra layer of enjoyment to the evenings spent there. The food at Mercure Hotel is another standout feature. Every dish was delicious, well-prepared, and presented beautifully. Whether it was breakfast, lunch, or dinner, the culinary experience was consistently top-notch. Additionally, the hotel's amenities, particularly the swimming pool, were fantastic. The pool was clean, well-maintained, and provided a perfect spot to relax and unwind after a day of exploring the vibrant city of Tirana. Overall, my stay at Mercure Hotel was marked by exceptional service, delicious food, and excellent facilities. I highly recommend this hotel to anyone visiting Tirana and looking for a place that truly understands the importance of hospitality. Thank you to the entire team for making my stay so memorable!

A very good hotel, centric and with modern rooms and bathroom for a reasonable price. At a 15 minute (at the most) walking distance of the main landmarks and nightlife area of Tirana. The staff is very nice, it has confortable beds and a safebox.

أفضل فندق في تيرانا قريب من كل شي وما تحتاج تدفع حق المواقف لأن مواقفه متوفرة تقدر تروح رجليه لكل شي يسوى تروح له هناك (ماعدا التلفريك تقريبا) فطورهم كان كثير بس يصلح للغربيين أكثر ممكن وكانوا الموظفين في المطعم جدا ودودين، مافيه شفاط افياشهم لازم ادابتر ابو٢ (عموم البانيا كذا)

The front desk staff were extremly helpful and assisted us with many adhoc requests and queries. I especially wanted to highlight the great job done by Daila, she was friendly and made our stay more memorable.

A disappointment!!! We booked and payed for one night in AS Tirana, in advance. Once we got there, at the check in, the reception staff told us we had to pay an extra fee which was composed by the city fee and mandatory fee: 20€/person/night. Honestly, this price does not make any sense. This is almost the price for one night! No receipt with the described fees were provided to us! In any moment this was informed in the reservation and this never happened before in any hotel in Albania. After some research on this, we noticed this already happened to other people and the values vary a lot. Watch out for this! Regarding the room, the hotel apparently have 4 starts, but the floor was lifted up due to water and there was only one blanket. The breakfast was super poor, with very few options. The existing options runned out very fast and we had to wait a lot of time for the food to be replaced. In terms of location, its a 25min walk from the city center and its not easy to find the hotel. The internet was good. Overall, not pleased with this choice, and due to the extra fees we are relieved that we only stayed one night! Suggestion for the hotel: include this on the price!

Struttura ottima, sita in zona molto strategica e smart. Si dorme molto bene, forse le stanze potrebbero avere un mobiletto o un tavolino in piu, ma la scelta soft non è male. Bagno molto tecnologico e bello, molto ben apprezzata anche la larga doccia, finalmente un posto dove puoi regolare l'aria condizionata per davvero e in maniera ergonomica ed efficace. Personale molto disponibile, forse solo la colazione potrebbe essere migliorata: si tiene sul tetto e a livello scenografico è accattivante, peccato non sia ricca e quel caffè ad un euro di sovrapprezzo stona parecchio Ottimo il parcheggio sotto l'hotel, considerando che ci sono multe continue all'esterno

He visitado muchísimos países, y en hoteles de todo tipo, y en alguna oportunidad me ha tocado pedir “late checkout” o lo que es lo mismo “salida tarde” porque mi vuelo de regreso a casa sale muy tarde ese día. En este caso pagué casi 600€ por prácticamente 2 noches, eran 3 noches, pero la primera noche llegué a las 2 de la madrugada del aeropuerto, es decir, prácticamente 2 noches, cuando en Albania los hoteles están muy baratos, pero preferí agarrar una cadena conocida por si acaso, Y AL PEDIR LATE CHECKOUT DE 2h porque mi vuelo salía a las 18:50h de la tarde, ME DIJERON QUE NOOOO, cuando el hotel estaba recién estrenado y estaba prácticamente vacío!!!!!!!! ME PARECIÓ MUY MUY MAL, TUVE QUE ESTAR DANDO VUELTAS POR TIRANA Y COMER SÚPER TARDE, PARA PODER HACER TIEMPO HASTA LAS 16h que me fui al aeropuerto. PIENSO RECOMENDAR EL HOTEL? NO!!!!, PIENSO VOLVER??? NO!!!!, no sólo por esto, sino porque está lejos del centro, el restaurant Terra del hotel es carísimo, y mira que a mi casi nada me sorprende, pero la diferencia de precios con el resto de la ciudad, me sorprendió muchísimo. Pedimos para comer unas mini chuletas de cerdo ibérico y un Angus rib y 2 aguas, y nos cobraron 135€, cuando en el restaurante ERA, que está a 50 metros del hotel, lo recomienda TripAdvisor, y nos costó un risotto exquisito, y 2 chuletones de angus de 1.200 gramos con guarnición de setas y verduras, más pan, más 2 aguas, más una Pepsi max, OJO 53€, de locura!!!! Y estaba todo muy bien, así que no se justifican los precios del hotel. El hotel es bonito?? Si!!!, es cómodo??? Si!!!, está prácticamente nuevo, lo inauguraron hace poco, pero eso no da derecho a que te cobren 5 veces más por comer en sus instalaciones, está a 1 km y medio o más de la plaza Skanderbeg y de todo lo que hay que visitar por la capital de Albania. Gracias.

Beim Check in lag dem Hotel angeblich keine Info über unseren Zimmerwunsch vor, als der Kollege nachschaute war der Zimmerwunsch doch vorhanden und man bemühte sich ein passendes Zimmer für uns zu finden. Das hat dann auch alles geklappt. Das Zimmer ist schön und modern eingerichtet, das Bett ist sehr bequem und groß, das Bad fand ich allerdings in die Jahre gekommen und nicht zeitgemäß. Das Frühstück war mittelmäßig, der Bacon wer kalt und die Eier lauwarm. Das Hotel lag etwas außerhalb, der Fußweg in die Stadt dauert ca 20 Minuten ( zum Skanderbeg-Platz). Alles in allem ein Aufenthalt der in Ordnung, aber nicht überragend war.

We had a wonderful staying at Troci Hotel! Everything was beyond perfect. Rooms were really clean and supplied with everything that was needed. Also, the hotel staff were so so polite and helped us with everything we’ve asked for. 5 stars also for the manager of the hotel, he was very hospitable and made our trip much more enjoyable by offering us tips on what to visit and best restaurants and even helped us with the transportation to Tirana. For sure we will return here!

Friendly owner

The resort is very well maintained and very clean. The check-in was quick. We were welcomed by Mary, Resarta and Raul, fantastic and kind guys who immediately gave us a warm welcome 🥰. They explained to us all the services and meal times. The rooms are spacious, equipped with all the comforts. In the bathroom you will find shampoo, shower foam, body cream, toothpaste and toothbrush, even a manicure set. There are 2 restaurants, one buffet and the other à la carte. In the buffet restaurant, you will find chef Atilla with his staff who will delight your palate. The chef is a very kind person, he welcomes all customers with a smile. The dishes are delicious and the restaurant is full of all kinds of food! Every day you will find fresh salad, variety of meat and fish, local cheeses, sweets and fruit. And then the chef creates works of art in the watermelon. He cut the watermelon peel and made one with my face. What a kind thought. Thanks again chef 🙏🤲🏻🥰 The resort has a SPA too where you can relax. Im Preis des Aufenthalts besteht das Schwimmbad, der Sauna und das türkisches Bad. Other services as massages are obviously paid. In the à la carte restaurant you can eat well and you don't spend much but the right price. The pasta is well cooked (and I'm Italian) and the pizza can be improved. The service is good, but here too you can improve and get better !!! Here, I had the pleasure of meeting the director Aminka, a woman! Between women we understand each other immediately! We talked a lot and she was very interested in my opinion. Listening to a customer always leads to great solutions. Thanks again to everyone, we will definitely be back. 🌹🌹🌹