The Scarlet Singapore

Very disappointed with my stay at The Scarlet. The worst thing was that the room did not have any windows. The staff pointed out that this was stated on the booking platform. I checked on Trip.com and indeed it is stated in fine print that “Some rooms have windows”. I think this is unacceptable for “tourist-class” hotels, unless Scarlet thinks of itself as a budget/hourly hotel like Hotel81? In tourist-class hotels, the lack of windows is an anomaly and is usually highlighted in the room category name directly, e.g. “Deluxe Queen Room (No Windows)”. The room was also very old and cramped. The TV view is partially obstructed when lying in bed. There’s also a ridiculous “skylight” that looks makeshift and resembles something that could be found in a slum? See pictures. The Scarlet is way past it’s prime and should either close for a complete rebuild or just reposition yourself as a budget hotel.

room is spacious and quiet. the bed is abit soft. location is good, alot of nice restaurant and bars nearby.