Clarion Pointe Downtown

Clarion Pointe Downtown Reviews

Clarion Pointe Downtown

454 James St, Syracuse, New York State, 13203View Hotel Details
Clarion Pointe Downtown
Clarion Pointe DowntownClarion Pointe DowntownClarion Pointe Downtown
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Clarion Pointe Downtown Guest Reviews

3.6/5
106 review
Verified reviews
Location3.5
Amenities3.6
Service3.6
Cleanliness3.6
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All reviews(106)
Positive reviews(10)
Reviews with photos/video(2)
Pebbles Sosnoski
Standard King Room-Non-Smoking
Stayed in Jun 2022
Couples
1 review
3.5/5
Posted on Jul 10, 2022
For one don’t use TRIP.com to book your trip. You over pay and have unexplained charges on your card. The hotel was NOT in a good area at all. Did not feel safe especially at night. Homeless people all around and boarded up buildings. Did not look like the picture. The night person was not friendly at check in and parking was an issue all three nights. You’re not guaranteed a place to park at night if you don’t get back to the hotel early. We tried to get a refund and were unable to from the hotel or TRIP.com that says they guarantee your satisfaction. On the plus side our room was clean and nice. The TV didn’t work and I called the desk and she couldn’t help but thank goodness my husband got it fixed… had to adjust the cable cords…The breakfast was very good.. and the front desk people were friendly. We got the hotel room for my nephews wedding … because it said it was walking distance to many things. And that is true but you would need to carry a gun or knife upon starting your walk. People in the parking lot asking for money as well. Below a few pics of the front and back… not looking like the picture.
PEH
Standard Room, 2 Queen Beds, Non Smoking
Stayed in Jul 2022
Family
4 review
4.0/5
Very Good
Posted on Aug 21, 2022
Location is pretty Ok, just 5-10 mins walk to downtown. Room was clean and the reception was very helpful to help us look after our luggage, when we arrived early and also after we check-out. It was also easy to get Lyft for a good price at that location to most places. Simple breakfast was provided, including self-service waffles and coffee/tea available all day.
RZ1980
Standard Room, 2 Queen Beds, Non Smoking
Stayed in Jul 2024
Family
134 review
3.0/5
Posted on Oct 12, 2024
I passed by Xuecheng and picked one randomly. The price/performance ratio is not high, but the location is convenient.
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Anonymous User
Standard Queen Room-Non-Smoking
Stayed in Jun 2024
Booked for others
163 review
4.0/5
Very Good
Posted on Jul 13, 2024
You can also transition during the trip
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Xingzhewujiangmanyoutianxia
Standard King Room-Non-Smoking
Stayed in Aug 2023
Family
5 review
3.2/5
Posted on Nov 10, 2023
The room is nice, clean and tidy. It is located in the city and is convenient for traveling.
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Guest User
Standard Queen Room-Non-Smoking
Stayed in Dec 2022
Solo travelers
2 review
4.5/5
Great
Posted on Jan 14, 2023
Cheap and affordable, polite at the front desk, breakfast provided, gym, basic equipment in the room, toothpaste and toothbrush
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Guest User
Standard King Room-Non-Smoking
Stayed in Apr 2023
Family
37 review
5.0/5
Outstanding
Posted on Jul 9, 2023
The environment is good, the service is good, and the travel is convenient.
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Fadianjiwangzi
Standard Room, 2 Queen Beds, Non Smoking
Stayed in Jul 2023
Business travelers
44 review
4.0/5
Very Good
Posted on Oct 16, 2023
Very quiet and comfortable; good service attitude
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Guest User
Queen Bed Suite
Stayed in Jul 2021
Booked for others
6 review
4.0/5
Very Good
Posted on Dec 28, 2021
Environment friendly. Silent.
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