Como você lida com feedbacks e críticas como empreendedor com inteligência emocional?

Emotional intelligence is pivotal in handling feedback as an entrepreneur. In my leadership role at Credence, I've learned to see criticism not as a setback, but as a stepping stone to growth. Emotions like frustration or doubt are natural, but managing them helps maintain clarity and focus. By empathising with the feedback source, I understand their perspective, leading to effective responses and strengthened trust.

As an entrepreneur with emotional intelligence, handling feedback and criticism involves staying open-minded, separating personal feelings from professional evaluations, actively seeking constructive input, acknowledging areas for improvement, and using feedback as a tool for growth and learning.

Los proyectos tienen éxito cuando los equipos colaboran para comprender problemas y hallar soluciones. Por tanto, la comunicación y el entendimiento entre colegas son fundamentales. La inteligencia emocional desempeña aquí un papel crucial. En pocas palabras, es necesario practicar la empatía y esforzarse por comprender los motivos de los demás durante las discusiones. Esto implica una escucha activa y una verdadera comprensión de las motivaciones de los demás, sin imponer nuestra propia narrativa.

Emotional intelligence (EI) is crucial for handling feedback and criticism as an entrepreneur because it helps you respond thoughtfully rather than react emotionally. With high EI, you can actively listen to feedback without becoming defensive, understanding that criticism often provides valuable insights for growth. EI enables you to manage your emotions, maintain a positive outlook, and separate personal feelings from professional evaluations. By showing empathy and appreciating the perspective of others, you foster a collaborative environment where constructive feedback is welcomed. This approach not only improves decision-making but also strengthens relationships with your team, customers, and stakeholders.

When we harness the power of emotional intelligence, we become better equipped to navigate feedback, make necessary changes within ourselves, and truly grow as individuals. Moreover, it enables us to understand the importance of receiving the right feedback at the right time.

Receiving feedback with emotional intelligence begins with an open mind. Listen actively and see feedback as an opportunity to learn. It’s crucial to engage without defensiveness, asking questions for clarity. Expressing gratitude to the feedback giver is essential. I also share my feelings honestly, seeking advice for improvement.

You should never take criticism as negative feedback rather take it as constructive criticism. Have an open mind to listen to the feedback attentively, and enhance yourself.

J'ai toujours eu l'habitude dire : "vous pouvez me dire tout... du moment que cela soit avec respect". Écouter de façon posée et surtout, ne jamais le prendre personnellement. Une fois ceci fait, vous apprendrez toujours, même des critiques.

Focus on understanding the feedback, without interrupting or becoming defensive and Demonstrate genuine interest in the perspective of the person providing criticism.

We are typically the harshest critics of ourselves as business owners. However, outside input is essential for development. I make an effort to actively listen when I'm getting feedback. It's important to comprehend the meaning and feelings behind the words in addition to merely hearing them.

In my experience I have had to learn that feedback is a gift. If someone has taken the trouble to give it you, take the trouble to open it, you don't have to use all of it but there could be some gems there. Taking it personally and rejecting the gift is a wasted opportunity.

Responding to good or bad feedback requires different actions. It's often hard to hear criticism. I usually wait before responding because immediate reactions can make things worse. It's important to remember that everyone has the right to their opinion and try to understand why they feel that way. In my experience, working with people from two cultures, many misunderstandings come from cultural differences. The same words or tones can mean different things in different places. To calm things down, I ask questions and answer calmly. If I'm wrong, I admit it. If I believe I'm right, I try to see why others might disagree.

During my PhD I learned that there are two different elements within feedback. One is the actual feedback and opportunities to grow, and the other is the messaging which the feedback is wrapped it. For example, during my PhD I would get very detailed feedback, but it was delivered harshly. There was some great feedback embedded in it, but it was difficult to see. As time went on I learned to separate the two aspects so I could clearly see the growth opportunities in the feedback. My advice, resist the urge to react emotionally and instead aim to look for the growth opportunities.

Un crítica, un retroalimentación o un comentario (de alguien calificado para ello) no debe constituir un problema a nivel personal, emocional o profesional. Detrás de cada uno de ellos existe u contexto y una intención, lo cual tampoco debería ser un problema para nosotros ya que o mas probable es que dependa de la perspectiva de quien lo emite. ... Por tanto escuchar es clave, ya que sería una gran perdida desaprovechar la visión de otra persona sobre algun aspecto que desarrollemos, podría ser muy valioso para nuestro crecimiento.

It may sound simple - Embrace feedback as fuel for growth; separate emotions from the message, analyze it objectively, extract lessons, and use it to refine your entrepreneurial journey. Only with the use of emotional intelligence one can decipher contextual message form the chaos.

As an entrepreneur, you're going to get feedback and criticism. It's just part but how you handle it can make all the difference. If you can learn to take feedback and criticism with emotional intelligence, you'll be well on your way to success. When you receive feedback, take the time to understand the person's perspective and why they are giving you feedback. Thank them for their feedback and let them know that you will take it into consideration. Once you have had a chance to process the feedback, decide whether or not you agree with it and what you can do to improve. If you agree with the feedback, make a plan to act on it. If you don't agree with the feedback, you can still thank the person for their perspective .

Acting on feedback is all about turning insights into results. For me, it’s a chance to translate criticism into concrete improvements. I set clear goals based on the feedback, measure progress, and keep experimenting with new approaches. It’s about maintaining a continuous cycle of learning, implementing, and seeking more feedback to ensure I’m always evolving and driving the company forward.

Craft a composed response. Acknowledge the feedback, express gratitude for the insights, and outline your plan for addressing the concerns or making improvements. Take constructive steps based on the feedback received. Use it as a catalyst for positive change in your entrepreneurial endeavors.

Act on feedback and criticism with a proactive approach by setting specific goals, monitoring progress, seeking support, experimenting with strategies, celebrating achievements, and continuously seeking new feedback for ongoing growth.

The fact that you got feedback does not mean that you have to act on it. It is a choice, and choosing not to act on it is also okay.

You have to be able to take your ego out of business. It's not about you. It's about what's best for the company. You have to take a minute to process feedback and then act appropriately. Creating an open space where your team feel like they can come to you with constructive feedback is key 🙌🏻

You nod your head, smile and listen to the feedback you are getting. Listening is an important part of growing, and many have been there before you. That being said, in the end, YOU must make the decision YOU believe is in the best interest of your company.

It helps if you have a thick skin! But even better, be able to distinguish between criticism aimed at your person, and criticism of aspects of the project. If it's personal, it's just an opinion with the weight and importance you give it, nothing more; if it's about the project, listen up and evaluate objectively, there might be some valuable information to be had.

En mi experiencia, esta habilidad no solo impactará de cara a momento de recibir o lidiar con una critica. El conocimiento actual nos ha llevado a entender que esta competencia es transversal y aplica para el desarrollo de todo proceso que deba intermediarse entre humanos ya que no solo es una herramienta para responder es también una fortaleza para esos emprendedores que lograr apalancar sus procesos en la inteligencia emocional.

When you’re handling feedback and criticism as an entrepreneur, think of it as a collaborative effort rather than just judgment. Instead of feeling like you're being critiqued, see it as a chance to work together with the person offering feedback. Have a conversation where you both brainstorm ways to improve. This approach turns the feedback process into a partnership focused on growth and development, leading to a more positive and productive outcome for both of you.