Como você se comunica e acompanha o progresso e o feedback dos KPIs ao longo do ano?

KPIs are a tool to help project managers synthesize the information gathered from monitoring and controlling processes into meaningful knowledge. Determine the project's scope and complexity to determine the number of KPIs needed. Ensure that each KPI is "SMART" specific, measurable, attainable, relevant, and timely. Establish KPIs that are aligned to actions and deliverables. Select KPIs that provide an end-to-end view of how the project is currently performing/trending. KPIs include schedule variance, cost performance index, schedule performance index, number of unstaffed hours, percentage of milestones missed, planning cost as a percentage of labor, resource utilization, earned value, and number of blocking production launch issues.

"From Fuzzy Goals to Focused Action: Crafting SMART KPIs" Beyond the well-known SMART framework, consider incorporating outcomes-based language when defining KPIs. For example, instead of simply tracking the "number of training hours delivered," focus on "improvement in employee skill proficiency as measured by post-training assessments." This shift ensures KPIs directly connect to strategic goals.

1. Establish regular check-ins to review KPI progress and provide feedback. 2. Utilize visual dashboards or reports to track performance transparently. 3. Encourage two-way communication, allowing team members to share updates and concerns. 4. Adjust goals and strategies as needed based on insights from ongoing evaluation. 5. Document discussions and action plans for accountability and reference.

To communicate and track KPI progress and feedback throughout the year, use a combination of regular check-ins, performance reviews, and data-driven reports. Schedule monthly or quarterly meetings to discuss progress, challenges, and adjustments needed. Utilize digital tools like project management software, dashboards, and spreadsheets to track KPIs in real-time. Provide continuous feedback and recognition for achievements, addressing areas for improvement constructively. Keep communication channels open for team members to discuss goals, obstacles, and feedback. This approach fosters transparency, accountability, and motivation, ensuring alignment with organizational objectives.

The back of the napkin could be the right tool if it communicates the right information. The right storyteller makes the tool valuable. Not the other way around.

Determine the project's scope and complexity to determine the number of KPIs needed. Ideally, three to five KPIs should be selected for each project. Review the metrics currently used to track and report progress to stakeholders in a project, iteration, and release. This will build the framework for selecting progress reporting metrics Consider the urgency of the communication. How quickly do stakeholders need to be informed? Consider the communication channels available. Consider the cost and resources required to use the communication tools. Select the communication tools that align with the project's goals and objectives, and that are most effective for communicating the information to stakeholders.

There is no need to get the most complicated and expensive tools. Determine what you want to communicate, how you want to communicate and then find the simplest tool that enables you to accomplish that. Avoid the trap, where managing a tool becomes a Task.

Communicate the events and timeline. Report and track attendance, feedback, and results for potential required changes. Determine the change readiness to proceed with the implementation. Identify and share patterns that relate to project performance, responses, and their impacts fosters a more robust EVMS. Additionally, knowledge should be shared through interactions with people within the organization and not only through documentation. When a project management office (PMO) and/or a project management information system (PMIS) exists, the knowledge gathered should be provided as part of a constant feedback loop. Ultimately, the knowledge gathered will affect updates to the organization’s knowledge management system.

Semanalmente. y prefiero llamarles Learnings meetings / reuniones de aprendizajes envés de "revisión de resultados". La razón --> vamos creando báses sólidas de seguridad psicológica. "revisión de resultados" suena más atemorizante que "learningsmeeting". En ambas se ve el progreso de los indicadores. En la primera se siente que te están juzgando, en la segunda se fomenta un ambiente de aprendizajes. Qué salió bien, qué salió mal y que podemos mejorar.

When measures indicate an issue, someone needs to be informed. Who owns the measure? That person should be tasked with researching to find out the root cause.

Celebrating and rewarding KPIs achievement is an important part of motivating and engaging project teams. 🫴Celebrate effort, not just achievement. Personal change is hard work, and it's important to acknowledge and celebrate the effort that goes into making progress towards KPIs. 🫴Celebrating small successes can help build momentum and motivation towards achieving larger goals. 🫴Make celebrations meaningful to the team. Consider the preferences and interests of the team when planning celebrations. 🫴Recognition and rewards can be a powerful motivator for teams. Consider providing bonuses, promotions, or other incentives for achieving KPIs. 🫴Peer recognition can be a powerful motivator and can help build a positive team culture.