Dimitris Karagiannis. Business Process Management: A Holistic Management Approach. In Heinrich C. Mayr, Christian Kop, Stephen W. Liddle, Athula Ginige, editors, Information Systems: Methods, Models, and Applications - 4th International United Information Systems Conference, UNISCON 2012, Yalta, Ukraine, June 1-3, 2012, Revised Selected Papers. Volume 137 of Lecture Notes in Business Information Processing, pages 1-12, Springer, 2012. [doi]
Abstract is missing.