Abstract is missing.
- Strategic Alignment MaturityJerry N. Luftman. 5-43 [doi]
- Delivering Business Strategy Through Process ManagementRoger T. Burlton. 45-78 [doi]
- Management of Process ExcellenceMathias Kirchmer. 79-99 [doi]
- Value-Orientation in Business Process ManagementJan vom Brocke, Christian Sonnenberg. 101-132 [doi]
- Process Capital as Strategic Success FactorMarkus Brenner, André Coners, Benjamin Matthies. 133-152 [doi]
- Business Process FrameworksConstantin Houy, Peter Fettke, Peter Loos. 153-175 [doi]
- A Framework for Classifying and Modeling Organizational BehaviorChris Aitken, Christine Stephenson, Ryan Brinkworth. 177-202 [doi]
- A Taxonomy of Business Process Management ApproachesTobias Bucher, David Raber, Robert Winter. 203-225 [doi]
- Process Performance MeasurementMichael Leyer, Diana Heckl, Jürgen Moormann. 227-241 [doi]
- Business Process AnalyticsMichael zur Muehlen, Robert Shapiro. 243-263 [doi]
- Managing Regulatory Compliance in Business ProcessesShazia Wasim Sadiq, Guido Governatori. 265-288 [doi]
- Prioritizing Process Improvement: An Example from the Australian Financial Services SectorWasana Bandara, Alain Guillemain, Paul Coogans. 289-307 [doi]
- The Governance of Business ProcessesM. Lynne Markus, Dax D. Jacobson. 311-332 [doi]
- The Governance of Business Process ManagementAndrew Spanyi. 333-349 [doi]
- The Process of Business Process ManagementAugust-Wilhelm Scheer, Michael Hoffmann 0003. 351-380 [doi]
- The Service Portfolio of a BPM Center of ExcellenceMichael Rosemann. 381-398 [doi]
- BPM Center of Excellence: The Case of a Brazilian CompanyLeandro Jesus, André Macieira, Daniel Karrer, Heitor Mansur Caulliraux. 399-420 [doi]
- Business Process StandardizationRoger Tregear. 421-441 [doi]
- Business Process Outsourcing: Learning from Cases of a Global Offshore Outsourcing ProviderJyoti M. Bhat, Jude Fernandez, Manish Kumar, Sukriti Goel. 443-470 [doi]
- Toward a Global Process Management System: The ThyssenKrupp Presta CaseStefan Novotny, Nicholas Rohmann. 471-483 [doi]
- Business Process Maturity in Public AdministrationsPeter Fettke, Jörg Zwicker, Peter Loos. 485-512 [doi]
- Expertise in Business Process ManagementAlexandra Kokkonen, Wasana Bandara. 517-546 [doi]
- Business Process Management CurriculumYvonne Lederer Antonucci. 547-572 [doi]
- Dealing with Human-Driven ProcessesKeith Harrison-Broninski. 573-599 [doi]
- Subject-Oriented Business Process ManagementAlbert Fleischmann, Werner Schmidt, Christian Stary. 601-621 [doi]
- Knowledge Engineering in Business Process ManagementDimitris Karagiannis, Robert Woitsch. 623-648 [doi]
- Culture in Business Process Management: How Cultural Values Determine BPM SuccessTheresa Schmiedel, Jan vom Brocke, Jan Recker. 649-663 [doi]
- Cultural Change in Process ManagementUlrike Baumöl. 665-692 [doi]
- How Organizational Culture Facilitates a Global BPM Project: The Case of HiltiJan vom Brocke, Martin Petry, Theresa Schmiedel, Christian Sonnenberg. 693-713 [doi]
- Creativity-Aware Business Process Management: What We Can Learn from Film and Visual Effects ProductionStefan Seidel, Katherine Shortland, David Court, Didier Elzinga. 715-739 [doi]
- An Organizational Approach to BPM: The Experience of an Australian Transport ProviderTonia de Bruin, Gaby Doebeli. 741-759 [doi]
- Business Process Management in International Humanitarian AidHugh Peterken, Wasana Bandara. 761-786 [doi]