Google Business Profiles tools are temporarily unavailable

Verification status, managing appeals and managing reviews currently may not be working.

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Several features and tools within Google Business Profiles are currently temporarily unavailable. These features include the ability to check verification status, manage appeals and manage reviews. Google said they are working on recovering these features.

What is not working. Google said that some of its support tools are impacted by some outage of sorts. The specific tools that are unavailable include:

What error is being returned. The errors you might experience include:

  • Error messages when trying to access the tools above 
  • Inability to proceed past certain steps in the impacted tools 

What options do you have. Google said you can use the following contact forms to reach out to the Google Business Profiles team for help with these issues:

When will it be fixed. It is unclear when it will be fixed, but Kara from the Google Business Profiles team posted, “We’re working on a swift recovery so thanks for your patience!”


About the author

Barry Schwartz
Staff
Barry Schwartz is a technologist and a Contributing Editor to Search Engine Land and a member of the programming team for SMX events. He owns RustyBrick, a NY based web consulting firm. He also runs Search Engine Roundtable, a popular search blog on very advanced SEM topics.

In 2019, Barry was awarded the Outstanding Community Services Award from Search Engine Land, in 2018 he was awarded the US Search Awards the "US Search Personality Of The Year," you can learn more over here and in 2023 he was listed as a top 50 most influential PPCer by Marketing O'Clock.

Barry can be followed on X here and you can learn more about Barry Schwartz over here or on his personal site.

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