To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.8
Service4.0
Cleanliness3.9
Filter by:
Sort by:
All reviews(40)
Positive reviews(12)
Reviews with photos/video(6)
Great service(5)
Negative reviews(1)
Guest User
Single Room
Stayed in May 2024
Solo travellers
1 reviews
4.5/5
Great
Posted on Jul 8, 2024
It takes about 10 to 15 minutes to walk from the station to the hotel. The hotel is very clean and thoughtfully provides many daily necessities (such as skin care products, cotton swabs, combs, hair ties, lotion, lotion, mouthwash, hair conditioner, Hair cream...etc.), and the large bathhouse even has a large pool and bathtub where you can take a bath~.
The restaurant is run by two young boys, one serving inside and one serving outside. The breakfast meals are freshly prepared and delicious! !
The hotel is located in a forest area, so the phytoncides in the morning and the beautiful scenery illuminated by the sun are really indescribable. It is very comfortable and a great place!
Original TextTranslated by Google
6/11
Guest User
Single Room
Stayed in May 2024
Solo travellers
12 reviews
4.5/5
Great
Posted on Aug 6, 2024
The free breakfast is very family-friendly, and there is also a Japanese bathhouse for bathing. The room is also equipped with a toilet. The air is very good. There is a church and an art gallery next to it, and you can walk to
Original TextTranslated by Google
Guest User
Triple Room with Shared Bathroom
Stayed in Aug 2024
Family
16 reviews
4.2/5
Very Good
Posted on Oct 20, 2024
Good value for money in Karuizawa, the public toilets and bathrooms are still clean and tidy. Responsible for picking up and dropping off at the station, a big thumbs up! The breakfast is also quite satisfactory, overall good 👍
Original TextTranslated by Google
Bonnieyang8
Single Room with Shared Bathroom Smoking
Stayed in Feb 2024
Solo travellers
20 reviews
4.7/5
Amazing
Posted on Mar 11, 2024
Much better than expected❤️
The staff are friendly and the hotel has complete facilities. There is also self-service free coffee and tea.
The surrounding environment of the hotel is very comfortable. You can reach Karuizawa Station, old Karuizawa, Unchidai, and Oji outlet on foot.
I will consider it next time I come here
Original TextTranslated by Google
ArseneLupin
Triple Room with Shared Bathroom
Stayed in Dec 2023
Family
28 reviews
5.0/5
Outstanding
Posted on Mar 17, 2024
Very good, the room is warm and new, and the service is good. There are many scenic spots around, and it is also very close to Karuizawa Station. The processing speed of room card processing in the store is also very fast. You can go to the ski resort outlets.
Original TextTranslated by Google
Fatima_st
Single Room with Shared Bathroom Smoking
Stayed in Apr 2024
Business travellers
6 reviews
5.0/5
Outstanding
Posted on Jun 3, 2024
I use this place every time I go on a business trip, and the staff are always so friendly!
Original TextTranslated by Google
Guest User
Twin Room with Shared Bathroom Smoking
Stayed in Sep 2023
Family
13 reviews
5.0/5
Outstanding
Posted on Oct 22, 2023
This is a typical European-style Japanese-style service hotel. Due to language issues, it was not far from Karuizawa Station, so I didn’t ask to be picked up from the station. It took about ten minutes to walk there with my luggage. The foyer is not big, but it is heated by a gas stove. It is very warm. The receptionist is very enthusiastic and has no problem communicating in English. We can only enter by taking off our shoes and putting on hotel slippers. Another receptionist helped us carry our luggage into the room. The receptionist He took us to understand the various facilities and their uses: toiletries and coffee drinks are in the public area and can be picked up by ourselves. The public toilets and bathrooms are very good for our experience in Japanese hotels and are very clean. health. Hearing that we were going to the Outlet, the receptionist offered to drive us. We checked out early the next morning and stored our luggage. He then sent us to the Stone Church. In the afternoon, after we picked up our luggage, he took the initiative to drop us off. When we arrived at Karuizawa Station, another guy opened the window on the second floor and stuck his head out to say goodbye to us warmly. This was indeed warm. The hotel is close to old Karuizawa. It only takes about 10 minutes to walk there. It will be even more convenient if you can ride a bicycle. Karuizawa is beautiful, the hotel is warm, and we will go skiing in winter!
Original TextTranslated by Google
JMP2014
Triple Room with Shared Bathroom
Stayed in Jul 2023
Family
9 reviews
3.5/5
Posted on Aug 15, 2023
It’s a hard-to-find hotel. It’s a family-style hotel with old facilities and a small bathhouse. Although breakfast and dinner are included, don’t have high expectations. The cafeteria is very small. I don’t know if it’s summer vacation. The price is very expensive. It’s not worth recommending. But the staff is polite. The environment is quiet and it only takes 15 minutes to walk to Yunchang Pond.
Original TextTranslated by Google
6/15
wanchen
Single Room with Shared Bathroom Smoking
Stayed in Feb 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Apr 2, 2024
The surroundings are quiet. They also have makeup remover and lotion.
Original TextTranslated by Google
一般的酒店
Twin Room
Stayed in Nov 2023
Couples
37 reviews
1.7/5
Posted on Dec 2, 2023
It's a B&B. It's very nice. It's similar to a hotel. It's very noisy in the middle of the night and I don't feel comfortable staying there. The bed is very bad. I personally don't think I can stay there.
Original TextTranslated by Google
Guest User
Twin Room
Stayed in May 2023
Family
19 reviews
4.5/5
Great
Posted on Jul 7, 2023
Family hotel, very warm, but the room is really small! The public bathroom is a bit small. The hotel can pick up and drop off at the tram point, which is more convenient. Very special experience!