Guildford Hotel

Guildford Hotel Reviews

Guildford Hotel

No.18 Chaoku Street, Qinhuai District, Nanjing, Jiangsu, ChinaView Hotel Details
Guildford Hotel
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Guildford Hotel Guest Reviews

4.6/5
Very Good
2557 reviews
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(2557)
Positive reviews(2467)
Reviews with photos/video(518)
Convenient location(468)
Friendly front desk staff(282)
Easy to get around(186)
Delicious breakfast(171)
Close to scenic area(169)
Loved the view(159)
Perfect for kids(34)
Has rooms for families(11)
Negative reviews(90)
YuLan
Delight Family Room
Stayed in Feb 2024
Family
6 reviews
5.0/5
Outstanding
Posted on Mar 25, 2024
We stayed three nights with ManXin and it was very pleasant. The staff were very pleasant and helpful. I like to comment that the staff are very supportive of each other and i have seen them working at the front desk and running to the kitchen to help out. A rare sight ! Keep it up.
Response from Property: Dear guests: Hello! Thank you for your sincere praise. Your praise has been conveyed to every partner. Manxin has been creating localized services in order to let every guest have a home-like experience here. Your encouragement helps us move forward. Motivation, but it will never stop there. We look forward to meeting you in the next city of Manxin! General Manager: Ding Yuhao
Lionel W
Delight Superior Family Room
Stayed in Aug 2023
Family
4 reviews
5.0/5
Outstanding
Posted on Sep 12, 2023
My family and I are happy with our 1 night in Man Xin hotel. The front desk service are excellent and helpful thru out the whole stay. The hotel location is good, few minutes walk to fu zhi miao area. My family and I will definitely stay back this hotel on our next visit to nanjing again.
Response from Property: 親愛的賓客:感謝您入住酒店並分享 ,很高興酒店的每一個環節都得到您的認可 ,通過您細緻入微 的描述 ,可以感受到這次旅程給您帶來的幸福感 ,這是我們服務者一直追求的 ,這也將成為我們繼 續努力、不斷進取的動力 ,期待與您在下一城漫心相遇! 酒店總經理:樊蓉
Soegiarto (Wang)
Queen Room With View
Stayed in Nov 2023
Solo travellers
37 reviews
4.7/5
Amazing
Posted on Dec 30, 2023
Hotel with Great Location and Excellent Service. This hotel is located just 1 minute walk from Fuzimiao area. Very good location. Just feel like back to ancient time. Hotel next to river. I could see the river from my room since I did book room with view. . Many shops and restaurants at Fuzimiao area, also Fuzimiao is one of the tourist spot in Nanjing. This hotel also not far from Laomendong area. Very good access for walk to Laomendong. Service is very very good, excellent. All staff are really friendly and helpful. One staff at reception called San San did help me give a lot of information about tourist places at Nanjing, and food at Nanjing.
Response from Property: 尊敬的賓客,感謝您的選擇入住與反饋。對於給您帶來的不太愉悦的體驗,我們深表歉意。您 的建議非常重要,我們已經反饋給相關部門並立即進行了改進,相信日後我們的同事在為客人 服務將更加細緻。再次對您的不悦深表歉意,期待您的再次入住感受我們更好的服務。
Guest User
Delightful Double Bed Room
Stayed in Aug 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
A very easy trip, comfortable room. :)
Response from Property: 親愛的賓客:您好!感謝您的用心稱讚,您的表揚已經傳達到每一位夥伴,吉爾福德酒店一直在打造屬地化 服務,為的是讓每一位賓客在這裏都有家一般的感受體驗,您的鼓勵是我們前進的動力,但絕不止 步於此,期待與您再次相遇!總經理:丁宇豪
cantona2000
Delightful Double Bed Room
Stayed in Nov 2023
Travel with friends
14 reviews
5.0/5
Outstanding
Posted on Feb 21, 2024
so so simple equipment but fantastic expereince with robot to send food upstairs
Response from Property: 親愛的賓客:您好!感謝您的用心稱讚,您的表揚已經傳達到每一位夥伴,漫心一直在打造屬地化 服務,為的是讓每一位賓客在這裏都有家一般的感受體驗,您的鼓勵是我們前進的動力,但絕不止 步於此,期待與您在下一城漫心相遇!總經理:丁宇豪
Anonymous User
River-view Queen Room
Stayed in Aug 2023
Solo travellers
8 reviews
4.0/5
Very Good
Posted on Sep 24, 2023
Great location in the middle of town. The subway is within a reasonable walking distance.
Response from Property: 尊敬的賓客 ,感謝您的選擇入住與反饋。對於給您帶來的不太愉悦的體驗 ,我們深表歉意。您的建議非常重要 ,我們已經反饋給相關部門並立即進行了改進 ,相信日後我們的同事在為客人 服務將更加細緻。再次對您的不悦深表歉意 ,期待您的再次入住感受我們更好的服務。酒店總經理:樊蓉
Guest User
Superior Room (Double Bed)
Stayed in Feb 2023
Solo travellers
32 reviews
4.7/5
Amazing
Posted on Mar 20, 2023
The hotel is overall good. The location is great. The staff is very friendly. The price is not cheap but all in all ok for the package.
Response from Property: Dear guest: Thank you for staying in the hotel and sharing it. I am very glad that every aspect of the hotel has been recognized by you. Through your detailed description, you can feel the happiness brought to you by this journey. This is what our service staff has always done. What we pursue, this will also become the driving force for us to continue to work hard and keep making progress. We look forward to meeting you in the next city! Hotel General Manager: Fan Rong
Guest User
Delight Family Room
Stayed in May 2023
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Jun 27, 2023
Yyds I
Response from Property: 親愛的賓客:感謝您入住酒店並分享 ,很高興酒店的每一個環節都得到您的認可 ,通過您細緻入微 的描述 ,可以感受到這次旅程給您帶來的幸福感 ,這是我們服務者一直追求的 ,這也將成為我們繼 續努力、不斷進取的動力 ,期待與您在下一城漫心相遇! 酒店總經理:樊蓉
Zhangying1122
Delight Superior Family Room
Stayed in Jun 2023
Family
11 reviews
5.0/5
Outstanding
Posted on Jul 15, 2023
YYDS!
Response from Property: 親愛的賓客:感謝您入住酒店並分享 ,很高興酒店的每一個環節都得到您的認可 ,通過您細緻入微 的描述 ,可以感受到這次旅程給您帶來的幸福感 ,這是我們服務者一直追求的 ,這也將成為我們繼 續努力、不斷進取的動力 ,期待與您在下一城漫心相遇! 酒店總經理:樊蓉
Shenyedekafei
Queen Room With View
Stayed in Nov 2024
Couples
55 reviews
5.0/5
Outstanding
Posted on Dec 4, 2024
The location is right by the river, you can see the cruise ships passing by under the window. It has its own parking space and is very close to Confucius Temple. We were also given a free room upgrade. However, the breakfast service needs to be improved. The breakfast ended at 10 o'clock, and we arrived at 9:45. The auntie who cooked noodles was a little impatient and there was no milk left.
Original TextTranslated by Google
Response from Property: 親愛的賓客:您好!感謝您的用心稱讚,您的表揚已經傳達到每一位夥伴,吉爾福德酒店一直在打造屬地化 服務,為的是讓每一位賓客在這裏都有家一般的感受體驗,您的鼓勵是我們前進的動力,但絕不止 步於此,期待與您再次相遇!總經理:丁宇豪
Guest User
Deluxe Room - Near River (Double Bed)
Stayed in Oct 2024
Family
1 reviews
2.8/5
Posted on Nov 25, 2024
The hotel is in an excellent location, at the entrance to the core scenic area of ​​Confucius Temple. The river view rooms can watch the passing cruise ships and the night view along the river. Based on the above, I booked two rooms on Ctrip, including breakfast for 700/room, which is not cheap, but I regretted it as soon as I got the room card. My family members frowned and lost half of their mood for playing. The main reason is that the hygiene is too speechless, even worse than the convenient hotels of 100-200, especially the carpet in the corridor, which is covered with various residues and hair. It feels like a thick layer of dust has accumulated and cannot be cleaned. The towels and quilts that have been changed are randomly piled in the corridor. They are still there after a day. There is hair left on the tatami in the room, etc. I really don’t know how those five-star reviews were given before! ! !
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have fed them to the relevant departments and made improvements immediately. I believe that our colleagues will be more meticulous in serving our guests in the future. Once again, we apologize for your dissatisfaction and look forward to your next stay to experience our better service.
Guest User
Queen Room With View
Stayed in Oct 2024
Family
8 reviews
4.3/5
Very Good
Posted on Nov 21, 2024
The hotel is in a good location, in the Confucius Temple Qinhuai Scenic Area, on the banks of the Qinhuai River, which is convenient for travel. The store has a very good service attitude. Overall, it is good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of all aspects of Guilford Hotel! But we know that there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! Looking forward to your visit again!
niuniubaba0203
Delight Superior Family Room
Stayed in Oct 2024
Family
29 reviews
4.2/5
Very Good
Posted on Nov 19, 2024
The location of the hotel is beyond words. It is a 5-minute walk from the central area, and it is quiet in the bustling area. Parking is convenient. The hotel facilities and equipment are well maintained. It is not a star hotel, but the sanitary environment is good. It is very convenient to go shopping and eat around. Facing the main road and backed by the Qinhuai River, the scenery is beautiful. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of all aspects of Guilford Hotel! But we know that there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! Looking forward to your visit again!
Anonymous User
River-view Queen Room
Stayed in Oct 2024
Couples
34 reviews
1.7/5
Posted on Nov 16, 2024
This hotel doesn't even feel like a homestay. I was greatly deceived by the photos. No wonder when I called to inquire, I was told that I had to book on Ctrip and that I couldn't refund after 30 minutes. It turned out to be a one-time deal. They would cheat as many people as possible. I guess everyone would be persuaded to quit when they see it in the store... Apart from the service, which was okay, there was nothing good about it. The room facilities were old, the quilt would make my skin itchy, the pillows and mattress were not comfortable, and there was basically no hygiene care in the room. When I inquired about the underground parking lot opposite, it only said that it was free, but didn't say that it would only cover the cost of one entry and exit. I was speechless. Let's forget all these. The most terrifying thing was that I found something that looked like a camera under the TV. It was obviously not built-in to the TV, but was glued on later. Because it was too late, I could only cover it up for one night. I don't know if there is any other place. I checked out decisively the next morning. My friends, be careful!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have fed them to the relevant departments and made improvements immediately. I believe that our colleagues will be more meticulous in serving our guests in the future. Once again, we apologize for your dissatisfaction and look forward to your next stay to experience our better service.
travelbyttp
Delightful Double Bed Room
Stayed in Oct 2024
Travel with friends
2 reviews
4.7/5
Amazing
Posted on Nov 19, 2024
The bathroom smells, but the room is clean, has a nice view, has a tea set in the room, is located in the middle of tourist attractions, convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of all aspects of Guilford Hotel! But we know that there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! Looking forward to your visit again!
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