No.312 Zhongzheng Road, Yuchi Township, Nantou, Taiwan, ChinaView Hotel Details
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Wyndham Sun Moon Lake Guest Reviews
4.7/5
Amazing
67 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(67)
Positive reviews(67)
Reviews with photos/video(26)
Awesome stay(23)
Awesome rooms(22)
Friendly owner(19)
Large rooms(11)
Clean and tidy(8)
Relaxing hot springs(5)
CyichinC
2 Single Beds Superior Room Non-Smoking
Stayed in May 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Jun 23, 2024
Very awesome new international hotel in Sun MooN LAKE.Totally recommend for meditational retreat.
6/20
Wong Jin
Deluex Double Room with Grand View
Stayed in Feb 2024
Business travellers
3 reviews
3.2/5
Posted on Jun 14, 2024
Was bitten by bed bugs. Hotspring tub in room will take at least 2 hrs to fill up due to very slow water flow. Room is large, new and well.decorated with the best location possible and free parking.
Anonymous User
2 Single Beds Standard Room Non-Smoking
Stayed in Nov 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Dec 12, 2024
The space of this hotel is full of fashionable and modern texture. The environment is very clean and tidy. The equipment is also very novel. When you check in the room, you can feel that the hotel has many careful and ingenious things to make customers feel very considerate and warm when they check in. The staff are also very kind and will make you want to come back next time. Want to go on vacation again
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Chen Min Min
2 Single Beds Superior Room Non-Smoking
Stayed in Sep 2024
Solo travellers
16 reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
A hotel with high personal ratings. It is clean and quiet. Especially the service part has a 6-star rating. The staff education and training are very effective. The overall satisfaction is beyond expectations. I don’t want to go home at all. 😄
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6/16
Carman Tsui
2 Single Beds Standard Room Non-Smoking
Stayed in Oct 2024
Couples
11 reviews
4.7/5
Amazing
Posted on Dec 6, 2024
The only inconvenience is that the airport to the hotel (because the hotel car has one time) if it does not match the plane can not sit, I call myself to use 2700 Taiwan dollars, feel not worth it
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Timke
2 Single Beds Superior Room Non-Smoking
Stayed in Oct 2024
Solo travellers
11 reviews
5.0/5
Outstanding
Posted on Nov 28, 2024
The staff was very helpful and allowed me to check in early.
Detailed introduction to hotel facilities.
There is gym room spa room KTV room
There is also a bath. After bathing in the nude bath, you can get a free ice cream. It is close to Ita Shao Pier. There is a balcony. The breakfast quality is also good.
The bed and pillows are just right soft and hard.
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Guest User
2 Single Beds Superior Room Non-Smoking
Stayed in Oct 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 21, 2024
It is very close to Yida Shao Old Street Pier (buying food, visiting the pier, and taking the Sun Moon Lake Cable Car), which is very convenient.
The lobby inside the hotel is grand. There is an underground parking lot which is very convenient for parking.
This time I booked a "Delicate Double Room" for 2 nights. The room was large and clean. The bathroom was very spacious. The toilet actually had an automatic flushing function👍Except for the loud noise from the construction of the building opposite, the overall feeling of the stay was great🎉
Breakfast is an all-you-can-eat buffet style Western-style meal (bread, cheese, ham, lettuce, salad, various types...) The rest... is very average (on the first day, there was a dish that seemed to be beef stew. We went in after 9:00 to eat It’s already empty and I haven’t replenished it yet. It’s a pity.
The service staff are very friendly and I think it’s great. If I have the chance, I will want to stay in this hot spring hotel again♨️
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6/10
霏&玥
2 Single Beds Superior Room Non-Smoking
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Nov 4, 2024
The busiest street is outside
Hotel service management is very good
Baby cots, bath supplies and even sterilizers and bathtubs are available. You can request them at the counter for free.
There are also table games to play in the swimming pool game area on the third floor. The hotel also has some DIY activities for free during certain periods.
The service staff and lifeguards of the swimming pool can come forward to ask and provide help as soon as possible👍
The quality of restaurant food is also very good
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kentai29e
Triple Single Beds Superior Room Non-Smoking
Stayed in Nov 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Dec 14, 2024
Perfect, no negative comments at all
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6/15
Jing Ying
2 Double Beds Superior Family Room Non-Smoking
Stayed in Aug 2024
Family
3 reviews
4.7/5
Amazing
Posted on Sep 5, 2024
Good service attitude
The room is spacious and the balcony overlooks Sun Moon Lake.
Lots of facilities, almost reserved on weekdays
The only drawback is
The refrigerator in the room is not cold or refrigerated.
The hotel responded that the refrigerator is an environmentally friendly refrigerator with a constant temperature of about 20 degrees...
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Response from Property: Dear guest, hello, Thank you for staying at Wyndham Sun Moon Lake Resort & Spa and for providing your valuable feedback, encouragement and support. We sincerely appreciate your feedback. We will continue to work hard. We look forward to having the opportunity to serve you again and provide you with a better accommodation experience. Wish you happiness and good health! Sincerely, Wyndham Sun Moon Lake Resort & Spa Customer Service Team
Guest User
2 Single Beds Standard Room Non-Smoking
Stayed in Jul 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
A new and great hotel. The room is very big, the bed is also big, the hot spring pool is great, the fruit in the room is delicious, and it is parent-child friendly and provides a bathtub and sterilizer for babies🛏️
The free children's playroom nearby is very clean and fun, and the children are very satisfied with it.
There is a heated swimming pool, heated paddling pool, children can also take a dip, naked bath, oven, and steam
There are free popsicles after taking a dip in the soup, and welcome buns in the afternoon.
The location is very close to the old street
Indoor flat parking space
Friendly service at the counter~
The black tea chicken and black tea next door are delicious
Very suitable for family vacation
Stay again next time💕💕
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Response from Property: Dear guest, hello, Thank you for staying at Wyndham Sun Moon Lake Resort & Spa and for providing your valuable feedback, encouragement and support. We sincerely appreciate your feedback. We will continue to work hard. We look forward to having the opportunity to serve you again and provide you with a better accommodation experience. Wish you happiness and good health! Sincerely, Wyndham Sun Moon Lake Resort & Spa Customer Service Team
Justin.C
2 Double Beds Superior Family Room Non-Smoking
Stayed in Jul 2024
Family
11 reviews
4.2/5
Very Good
Posted on Aug 21, 2024
The hotel facilities are five-star, but the service is only about 3-4 stars. In addition, the attached cafe has a large game area, which is very suitable for taking children. The meals are not small, but the service of the service staff needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest, hello, Thank you for staying at Wyndham Sun Moon Lake Resort & Spa and for providing your valuable feedback, encouragement and support. We sincerely appreciate your feedback. We will continue to work hard. We look forward to having the opportunity to serve you again and provide you with a better accommodation experience. Wish you happiness and good health! Sincerely, Wyndham Sun Moon Lake Resort & Spa Customer Service Team
M888
2 Single Beds Standard Family Room Non-Smoking
Stayed in Jul 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
Very new and great hotel, the children in the family room had a lot of fun👍
The Spa/Sauna is fully equipped, the swimming pool and the nearby cooperative game room are very good👍👍
The facilities in the hotel are novel, the service staff are very nice and friendly, and the room is very spacious. Children can also run around in the parent-child pavilion and can still use it after check-out. The only small drawback is that the sensor buttons of the lockers in the swimming pool and naked bathhouse are not very sensitive, and it took a long time to open the lockers.
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Guest User
2 Double Beds Superior Family Room Non-Smoking
Stayed in Jun 2024
Family
1 reviews
4.7/5
Amazing
Posted on Jul 22, 2024
Checking takes a while. The room is large, the supplies are sufficient, and the breakfast is rich. The bed is so comfortable and the quilt is so soft. In terms of overall score, I would give it 90 points and would like to stay here again.