Courtyard Hangzhou Qianjiang

Courtyard Hangzhou Qianjiang Reviews

Courtyard Hangzhou Qianjiang

No.298 Fuchun Road, Shangcheng District, Hangzhou, Zhejiang, 310020, ChinaView Hotel Details
Courtyard Hangzhou Qianjiang
Courtyard Hangzhou QianjiangCourtyard Hangzhou QianjiangCourtyard Hangzhou Qianjiang
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Courtyard Hangzhou Qianjiang Guest Reviews

4.7/5
Outstanding
816 reviews
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(816)
Positive reviews(791)
Reviews with photos/video(100)
Easy to get around(90)
Convenient location(69)
Delicious breakfast(57)
Close to metro(43)
Friendly front desk staff(36)
Perfect for business trips(17)
Fantastic river view(14)
Stayed multiple times(11)
Negative reviews(25)
Obelix
Deluxe Double Room
Stayed in Feb 2024
Couples
27 reviews
4.2/5
Very Good
Posted on Apr 10, 2024
Everything was excellent. Hotel is exactly per photos in trip.com no traps. Clean, great service, room size and layout is perfect. MRT station is literary right at the doorstep. Love the hotel design.
Response from Property: Thanks for choosing Courtyard by Marriott Hangzhou Qianjiang! Our hotel strategically location in Hangzhou CBD-Qianjiang New Town.4km to West lake and 30 min to the Xiaoshan International Airport. Looking forward your next stay and sincere suggests
Aye
Deluxe Double Room
Stayed in Jun 2024
Business travellers
2 reviews
4.5/5
Great
Posted on Aug 16, 2024
Loation is excellent. Only thing is staffs at front desk can't speak English well.
Response from Property: Thanks for choosing Courtyard by Marriott Hangzhou Qianjiang! Rest assure that the corrective actions will be taken to rectify the situation and more staff training will be conducted in order to strive for better customer service in the future. Thank you once again for sharing your feedback with us and we do hope to have the opportunity to welcome you back in the future.
Mae Ye
River-view Twin Room
Stayed in Mar 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Apr 10, 2024
This hotel is really near to the MRT station (line # 4 green) , just walk about 100 meters from the hotel lobby, the receptionist guy is really nice, they give me a free early check in because the room is available, the room is clean, and there are some restaurants, and minimart on front of MRT gate. I will back here when i go to Hangzhou again.
Response from Property: Thanks for choosing Courtyard by Marriott Hangzhou Qianjiang! Our hotel strategically location in Hangzhou CBD-Qianjiang New Town.4km to West lake and 30 min to the Xiaoshan International Airport. Looking forward your next stay and sincere suggests
Anonymous User
Deluxe Double Room
Stayed in Oct 2023
Couples
63 reviews
5.0/5
Outstanding
Posted on Nov 12, 2023
The hotel is located in the very picturesque place, there is a good view at the river outside the windows, very helpful staff and tasty breakfasts. I was satisfied with the services provided by this hotel such as SPA, gym and free parking. Looking forward to stay next time in this hotel.
Response from Property: 尊敬的顧客您好！非常感謝您對我們酒店的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的。您的意見對我們很重要，細節服務一直是我們長期以來尤為關注的重點，我們很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店～真誠期待您的再次光臨！
Sarvesh
Deluxe Double Room
Stayed in Jul 2024
Business travellers
53 reviews
5.0/5
Outstanding
Posted on Sep 19, 2024
AMAZING HOTEL. AMAZING LOCATION.
Response from Property: Thank you for your positive feedback! It’s our greatest honor to receive your recognition, and it truly motivates us to continually improve and innovate our service. We look forward to welcoming you back and will be dedicated to serving you!
YongDing
Deluxe Room (2 beds)
Stayed in Jul 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
A nice experience
Response from Property: Thanks for choosing Courtyard by Marriott Hangzhou Qianjiang! Our hotel strategically location in Hangzhou CBD-Qianjiang New Town.4km to West lake and 30 min to the Xiaoshan International Airport. Looking forward your next stay and sincere suggests.
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Apr 5, 2024
Not bad quite decent and clean
Response from Property: Thanks for choosing Courtyard by Marriott Hangzhou Qianjiang! Our hotel strategically location in Hangzhou CBD-Qianjiang New Town.4km to West lake and 30 min to the Xiaoshan International Airport. Looking forward your next stay and sincere suggests
Guest User
Deluxe Double Room
Stayed in Sep 2023
Business travellers
9 reviews
5.0/5
Outstanding
Posted on Oct 19, 2023
Great hotel and great service
Response from Property: 尊敬的客人，感謝您選擇杭州錢江新城萬怡酒店並抽出寶貴的時間分享您的入住體驗。非常開心能夠看到您對我們同事服務的認可，我們會不斷提高服務水平，為賓客提供更完美的服務，期待您再次光臨！
Guest User
Deluxe Room (2 beds)
Stayed in Jul 2023
Business travellers
2 reviews
4.7/5
Amazing
Posted on Aug 22, 2023
Good. I recommend.
Response from Property: 感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新，期待您的再次光臨，我們將竭誠為您服務！
Anonymous User
Deluxe Room (2 beds)
Stayed in Sep 2022
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 19, 2022
good night
Response from Property: 感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新，期待您的再次光臨，我們將竭誠為您服務！
YUHE
Deluxe Double Room
Stayed in May 2022
Business travellers
9 reviews
5.0/5
Outstanding
Posted on Jun 4, 2022
Great
Response from Property: 感謝您的好評，得到您的認可是我們最大的榮幸，同時也給我們巨大的動力，讓我們在今後的服務中不斷提升、不斷創新，期待您的再次光臨，我們將竭誠為您服務！
Guest User
Deluxe Double Room
Stayed in Nov 2024
Business travellers
35 reviews
3.5/5
Posted on Dec 25, 2024
The king-size bed room we booked was turned into a standard room without any prior notice. After going upstairs, the room card could not open the room.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好，感謝您選擇杭州錢江新城萬怡酒店。對於您不愉快的入住體驗，我們深感抱歉。我們非常重視您的反饋，經核實，您下午一點辦理入住時因暫時沒有乾淨的大床房，徵求您的同意後換了雙床房，由於房卡突然出現故障，導致您打不開房門，我們深感歉意，十分理解您的心情，再次抱歉影響到您的入住體驗。感謝您與我們分享寶貴意見，我們誠摯感謝您的理解與耐心，並及時傳達相關部門以便更好地改進，期待您的回覆，祝您生活愉快。
Guest User
River-view Double Room
Stayed in Oct 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Nov 11, 2024
This is my second time staying at the Courtyard by Marriott in Qianjiang New Town. The quality is as stable as ever and the staff are very polite. This time I chose a river view room. The night was beautiful. Although the room was not big, the equipment was very new.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your support of our hotel. We have always been committed to providing guests with a home away from home experience. We are very happy that you are satisfied with your stay. We sincerely invite you to visit us next time.
Guest User
River-view Twin Room
Stayed in Sep 2024
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Nov 3, 2024
The location of the hotel is very good, the transportation is convenient, the environment inside and outside the hotel is very good, it is convenient to eat, drink and have fun along the street. The surrounding area is Mixc and Raffles, and there is a subway station downstairs
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Courtyard by Marriott Hangzhou Qianjiang New City! The hotel is located in the CBD Central Business District of Qianjiang New Town, Hangzhou, at the Chengxing Road Station (B1) exit of Metro Line 4. It is 4 kilometers away from the beautiful West Lake and 21 kilometers away from Xiaoshan International Airport. It has convenient transportation, City Balcony, Civic Center, and Hangzhou Grand Theater , Vientiane City, and Raffles City are within easy reach. The Qiantang River stretches in front of you. We are very honored to give you a wonderful stay experience!
JasonPang1976
Deluxe Room (2 beds)
Stayed in Sep 2024
Business travellers
71 reviews
5.0/5
Outstanding
Posted on Oct 16, 2024
This hotel has a great location, a very comfortable environment, spacious and clean rooms, and complete facilities. The service staff is friendly, meticulous, and always smiling. The breakfast is rich in variety and tastes great. The overall experience is very satisfactory and worth the money. I will choose to stay next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Courtyard by Marriott Hangzhou Qianjiang New City and taking the time to share your stay experience. We are very happy to see your recognition of the service of our colleagues. We will share your praise with relevant departments to continuously improve service levels and provide guests with more perfect services. We look forward to your visit again!
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