Acceptable Use Policy

The Consumer Services are only for non-commercial use. You must not, and must not allow others to:

  • Breach these Terms or any other agreement between you and us;
  • Violate any law, statute, ordinance or regulation (for example, those governing financial services, consumer protections, unfair competition, anti-discrimination or false advertising)
  • Infringe our or any third party's Intellectual Property Rights; 
  • Create or control more than one personal account for yourself without our express authorization, through, among other methods, using a name that is not yours, using a temporary email address or phone number, or providing any other falsified personal information;
  • Provide false, inaccurate or misleading information;
  • Refuse to cooperate in an investigation or provide confirmation of your identity or any information you provide to us;
  • Attempt to double dip during the course of a dispute by receiving or attempting to receive money from both us and the recipient of a payment, bank or card issuer for the same transaction;
  • Use the Consumer Services in a manner that results in or may result in:
    • Complaints;
    • disputes; claims, reversals, chargebacks,
    • fees, fines, penalties or other liability or losses to Stripe, other customers, third parties or you;
  • Use your Consumer Services in a manner that we, Visa, Mastercard, American Express, Discover or any other electronic funds transfer network reasonably believes to be an abuse of the card system or a violation of card association or network rules;
  • Have any amounts owed to us;
  • Provide yourself a cash advance from your credit card (or help others to do so);
  • Take any action that imposes an unreasonable or disproportionately large load on our websites, software, systems (including any networks and servers used to provide any of the Stripe services) operated by us or on our behalf or the Stripe services;
  • Facilitate any viruses, trojan horses, malware, worms or other computer programming routines that attempts to or may damage, disrupt, corrupt, misuse, detrimentally interfere with, surreptitiously intercept or expropriate, or gain unauthorized access to any system, data, information or Stripe services;
  • Use an anonymizing proxy; use any robot, spider, other automatic device, or manual process to monitor or copy our websites without our prior written permission; or use any device, software or routine to bypass our robot exclusion headers;
  • Interfere or disrupt or attempt to interfere with or disrupt our websites, software, systems (including any networks and servers used to provide any of the Consumer Services) operated by us or on our behalf, any of the Consumer Services or other users’ use of any of the Consumer Services;
  • Take any action that may cause us to lose any of the services from our Internet service providers, payment processors, or other suppliers or service providers;
  • Use the Consumer Services to test credit card behaviors, or make excessive or unexplainable transactions;
  • Harass and/or threaten our employees, agents, or other users;
  • Use the Consumer Services for a commercial or business purpose or in any way other than your own personal purposes;
  • Use the Consumer Services in a way that violates prohibitions relevant sanctions authorities impose;
  • Create content, products, or services using any part of the Consumer Services
  • Use or reproduce any part of the Consumer Services (including any trademarks presented in the Consumer Services), except as law expressly allows;
  • Work around any of the technical limitations of the Consumer Services, or enable functionality that is disabled or prohibited;
  • Decompile, extract source code, or reverse engineer the Consumer Services; or
  • Transfer or move software, technology, or services (including our software or encryption software) to or from any country in a way that law does not permit.
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