11 LONDON’s cover photo
11 LONDON

11 LONDON

Advertising Services

We help health and humanity brands deliver breakthroughs at scale in their advertising and communications.

About us

We help health and humanity brands deliver breakthroughs at scale in their advertising and communications. Uniquely, half our clients are in pharma, and half are patient associations and charities. We’re also the first B-Corp certified healthcare agency in the UK.   While our work ranges from bespoke consultancy to bold creative, it always starts with a rigorous analysis of the truths and insights at the heart of each challenge. We then help our clients test, learn and measure ROI – in both HCP and patient settings.    Through our deep knowledge of both commercial and non-profit health sectors around the world, our clients can gain broader insights and explore valuable opportunities for partnership. We also guide our clients through the evolving landscape of AI, helping them find the innovative approaches and efficiencies that deliver their next breakthrough.   We offer: • Brand, comms and messaging strategy • Customer/patient journey mapping • Creative concept development • Key asset creation, including animation, film and TV, and sales aids • OmniLabs®: our proprietary approach to omnichannel campaign development, testing, management and media planning/buying (pre-launch, promotional and educational) • 360 degree patient support planning, alongside our health psychologists • Patient comms, support and disease awareness programmes • UX design and wireframing for website and apps • Social listening • ‘Embracing ethnicity and diversity in health’ – audit and recommendations • Partnership planning and broking (between pharma and patient groups) • Ongoing content creation, including co-creation

Industry
Advertising Services
Company size
11-50 employees
Headquarters
London
Type
Privately Held
Founded
2006
Specialties
Charity, Marketing, Fundraising, Advertising, Healthcare, Campaigns, Strategy, Creative, Social Media, Digital Growth, Environment, Renewable energy, Sustainability, Pharmaceuticals, Health tech, and Consultancy

Locations

  • Primary

    The Organ Works, Turnham Green Terrace Mews

    Chiswick

    London, W4 1QU, GB

    Get directions

Employees at 11 LONDON

Updates

  • Remember Rare Disease Day - Friday 28th February Having a rare disease is more common than you’d imagine, with 300 million people worldwide living with 6,000 rare diseases. But for those individuals (and 70% of rare diseases start in childhood) it can feel very lonely indeed. That’s why the annual Rare Disease Day campaign, which raises awareness and fights for equitable access to treatment, is very close to our hearts. As a health and humanity agency, we’re proud to be helping to shine a light on rare disease, break down isolation and offer support to the rare disease community and HCPs through many of our projects. #rarediseaseday 

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  • Humour has long been recognised as a powerful tool in advertising - so why is healthcare advertising often more serious? Our latest research, coming soon, explores how humour can be a valuable asset in the communication and advertising of health messages.   We’ve taken a deep dive into how and when humour works best in healthcare marketing, uncovering the psychological reasons behind why it makes health messages more memorable and changes the way people engage with important information. At the same time, we explore how different audiences - across gender, age, and culture - respond to humour, shaping what resonates and what doesn’t. Understanding these differences is key to ensuring humour is not just engaging but also effective in delivering critical health messages. And while humour can be a powerful tool, it also comes with its challenges, so we’ve investigated how brands can strike the right balance between engaging storytelling and maintaining credibility in a space where trust is key.   As an agency, we know that standing out in a crowded advertising space is more challenging than ever. That’s why we set out to understand how humour, when used strategically, can help brands and messages break through the noise, create stronger audience connections and drive measurable results. Our research reveals not just why humour works but how to get it right.   Our humour in healthcare white paper is launching soon! If you are interested in gaining first access, please contact max.lee@11-london.com for more details.

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  • WELCOME BACK, CHARLOTTE! It’s great to see our brilliant Senior Account Director, Charlotte Halliday, back after maternity leave. She’s been much missed, but has been busy nurturing another vital project: baby Peggy, a sister for Olive. Charlotte says, “I feel very lucky to actually be excited about going back to work! Thank you to all my colleagues and clients who have welcomed me back with open arms. The team have put everything in place to make sure I feel happy, supported and empowered to do my job whilst looking after my girls.“ Charlotte adds, "I’m really looking forward to reconnecting with the industry – lots has changed in the charity and health sectors as well as in marketing. It’s an ever-evolving beast with new and exciting challenges that I can’t wait to get my teeth into.”  

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  • Doctor in the house! Last Thursday saw our strategist, Stephanie Goley, celebrate her graduation from King's College London with a PhD in Global Health & Social Medicine. During her PhD, Steph researched antenatal ultrasound accessibility for women in South Africa and taught a range of undergraduate and Master's level classes, including Ethics of Emerging Biotechnologies, Pharmaceuticals & Society, and Critical Global Health. We're sure her learning will benefit many of our clients across the health and humanity sectors. Congratulations, Steph!

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  • 11 London are an award winning health and humanity agency based in London. Due to some exciting global new business wins, we’re looking for a talented senior or middleweight Art Director and a senior or middleweight Designer with experience in health and pharma to join our creative team. If you’re passionate about visual storytelling and making an impact in the health sector, we’d love to hear from you. Contract Type: Initial Fixed-Term Contract (FTC) with potential for permanent role. Location: London (Chiswick) Hybrid Contact: Stephen Broadhurst

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  • HIP HIP HOORAY We’d like to raise a big festive cheer to all our clients, collaborators and friends. It’s been an exciting year for our agency, working on some important campaigns for health and humanity – and we couldn’t have done it without you. Have a wonderful festive season and we’ll see you in 2025.

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