CIExpert

📢 LifeSearch backs our Single is Best Campaign "It's important to recognise today that people's lives are no longer linear, and the 'traditional' milestones of getting married, buying a house, starting a family and settling down aren't always the path that people follow – in fact, they rarely do. At LifeSearch, we've recognised this among our clients for some time now, and to uphold our purpose of ‘protecting people, properly’ our advice needs to be better prepared for future changes. "It's for these very reasons that we're delighted to sign up to the pledge and support the CIExpert ‘Single is Best’ campaign. Recommending 2x single policies for couples' protection needs offers a more solid starting point for advice - providing for more tailored coverage, greater flexibility and better value. And, importantly, a demonstrable commitment to better customer outcomes and alignment with Consumer Duty." 👏 A big thank you to Paula Bertram-Lax and the LifeSearch team for supporting the campaign, aimed at driving better consumer outcomes in the protection industry. ❓What is the Single is Best campaign? We believe that recommending two single policies for couples should be the default advice, with joint policies requiring clear and documented justification. This approach ensures greater flexibility, tailored coverage, and alignment with Consumer Duty, putting customer needs at the forefront. ✍️ Join the movement too and together we can make an impact! Sign our pledge today: https://lnkd.in/erysv-92 💡 Learn more about our campaign: https://lnkd.in/eNYRDX-T #SingleIsBest #LifeSearch #CIExpert #ConsumerDuty #CriticalThinking

"The notion that joint life policies offer 'better value' than two single life policies is fundamentally flawed. With two single policies, you gain double the coverage—two potential payouts rather than one." Jack Wright, Plan Money Ltd Jack’s powerful words highlight the importance of our Single is Best campaign and the significant benefits of choosing two single CIC policies. 👀 Stay tuned to hear from more of our pledgers and supporters! 📖 Read the full campaign document here for all the key reasonings: https://lnkd.in/eNYRDX-T ✍️ Join Jack and many others by pledging your support:https://lnkd.in/erysv-92 #SingleIsBest #CIExpert #FinancialAdvice #CriticalThinking #Pledge

"A joint life policy pays out once and when it does, the funds are there to repay the mortgage, so there’s no further need for cover. But is that always true, and is that always the best advice?" Vincent O'Connor, our Head of Strategic Partnerships is in Health & Protection today talking about joint life cover and customer outcomes. Check out the full article here: https://lnkd.in/drhQwvr3 CIExpert #jointlife #duallifeapproach #customeroutcomes

"CIExpert’s new campaign ‘Single is Best’ is a brilliant initiative to challenge the industry to think differently about the default approach to recommendations. A joint life policy (joint life, first death) leaves the surviving partner with no cover after their partner claims. They may still have protection needs they want to cover but given the time that has passed between when they first took out cover and when there is a claim, the surviving partner may need to pay more to have the same level of cover again due to age or potential health conditions, or worse still, now be uninsurable. By recommending 2 single plans from the start, clients have more flexibility and are futureproofed against potentially needing to find new cover further down the line. I also believe there’s a wider element around consumer understanding, CIExpert revealed in their recent Critical Thinking report that only 11% of consumers aware that a joint policy ends after one full payment claim. Would more consider a single or dual life approach if they understood the way joint life cover works? This is why I’m proud to support CIExpert’s campaign in my role as an ambassador. I’ve been discussing the benefits of single life policies with the advisers I work with over the last 3 years in my role as a BDM at Guardian. At Guardian, we have a dual life approach, which means couples can apply together but receive their own individual cover, the feedback I get on this is great. I’m excited to be part of this campaign, sharing the research CIExpert have produced to make sure we as an industry are offering customers the best possible outcomes." – Heena K Sandhu, Regional BDM Guardian Financial Services 👏 We’re thrilled to share the insights of our Ambassador, Heena Sandhu on the importance of CIExpert’s ‘Single is Best’ campaign and the significant benefits of choosing single life policies. 💡 Join the movement and help us make a difference in the protection industry. ✍️ Together we can make a real impact on customer outcomes! Sign our pledge today: https://lnkd.in/erysv-92 📃 Learn more from our campaign document: https://lnkd.in/erh8Wjmr #SingleIsBest #CriticalThinking #CIExpert

🔧 SolutionBuilder & CIExpert - Best Practices Join us for this LIVE webinar TOMORROW, Wednesday 11th December led by John Roullier, Operations Director at CIExpert, and Katie Taylor, Key Account Manager at iPipeline. 🟠 Explore the optimal methods to streamline your Critical Illness Cover workflow using the CIExpert + SolutionBuilder integration. When? Wednesday 11th December at 11.00 am During this session, you'll uncover how to: 🟠 Access quotes directly alongside our quality rankings 🟠 Make quality vs cost comparison a breeze 🟠 Save time by only entering your client details once Don't miss the live Q&A segment to address any hurdles you encounter. REGISTER NOW 👇 https://lnkd.in/ewRrMtZw #iPipeline #CIExpert #Integration #CriticalIllness

💡 A “Consumer Duty” fair value assessment would likely challenge the merit of selling a joint policy. 👥 Let’s consider a real life example with our typical couple, Sarah and Andy. They are both aged 35, they have a mortgage on their first home and are expecting their second child. They are looking for a policy that includes child cover, specifically with congenital condition coverage. For Andy & Sarah, the cost for a joint policy providing £125,000 of Life & Critical Illness Cover (CIC) over 25 years averages at £86.81 per month. If they opt for two separate policies instead, the average cost increases slightly to a total of £92.71 per month. ☕️ What do Andy & Sarah get for that extra £5.90? For less than the price of the flat whites they had yesterday morning, they gain the following benefits: ✅ Two children’s cover claims pay-outs rather than one. ✅ Cover tailored to their individual needs, like pregnancy cover for Sarah. ✅ If a full claim is made by Andy say, then Sarah’s is unaffected and stays in place - this also applies to the added value services like GP support and counselling. ✅ If a full claim is made by both Andy and Sarah, then they would receive double the pay-out totalling £250,000. ✅ If they separate or divorce then both their policies remain intact with no changes required, potentially saving them a lot of money now they are older and may have new health conditions since they first took out cover. ✅ If, like us, you are concerned that clients are being advised to purchase suboptimal policies for marginal savings, we invite you to support our campaign. Join us in advocating for single Life & CIC policies as the default recommendation for couples, with joint policies requiring specific, documented justification.(This is a excerpt from our campaign document, click the link below to read more!) ✍️ Join the movement and together we can make a real impact on customer outcomes! Sign our pledge today: https://lnkd.in/erysv-92 📃 Learn more from our campaign document: https://lnkd.in/eNYRDX-T #SingleIsBest #CIExpert #ConsumerDuty #CriticalThinking Clive Mayne Natalie Mayne Paul Roberts Alan Lakey Samantha Roullier John Roullier Guardian Financial Services Heena K Sandhu Debbie Bonser LifeSearch Paula Bertram-Lax Reassured Lucy Brown Johnny Timpson OBE Kevin Carr Karen Mignon Phil Jeynes Hilary Banks Rachael Welsh

"Single policies typically represent greater value, more flexibility and better quality of cover." ✍️ Join the movement and together we can make an impact. Sign our pledge today: https://lnkd.in/erysv-92 #SingleisBest #CIExpert #ProfessionalAdviser Kevin Carr Natalie Mayne Paul Roberts Clive Mayne Alan Lakey John Roullier

💻 Catching up with our Ambassadors We had a fantastic Teams call with some of our incredible Ambassadors this morning! A few furry "special guests" joined the call too 🐾🐶 (we think the pups were just as excited about the plans as we are!) It’s always great to see such positive energy and valuable input from everyone as we work together on exciting plans for the future. 💡 Big things are in the works, and we’re so grateful for the passion and collaboration from this amazing group. #TeamWork #AmbassadorGoals #InnovationInAction #CIExpert

🎉 Yesterday was a fantastic day spent at the Protection Review Conference and Awards. During the day, we had the chance to engage in some great discussions and catch up with some of our amazing ambassadors – always a highlight! In the evening Paul Roberts had the honour of presenting the CIExpert sponsored award for Best Care & Support Experience to The Exeter. A huge congratulations to them – truly worthy winners! 🏆👏 Thank you to the Protection Review team for hosting such a fantastic event! #ProtectionReview #BestCareAndSupport #CIExpert Kevin Carr Jo Miller Clive Mayne Alan Lakey

🎉 What an incredible day at the HLPartnership Conference at the Hilton in Birmingham yesterday! Thank you to everyone who came by and said hello! #SingleIsBest #HLPConference #CIExpert