Clyde Ventures

Our social values are a massive part of who we are. At Clyde Ventures, we live those values. If you want to understand more about what we do, we'll let the team tell you themselves. https://lnkd.in/eysY9v-P

We were thrilled to win the supplier of the year in the Economic Recovery and Job Creation category at the ScottishPower Supplier of The Year Awards. Massive thank you to the team at SP Energy Networks.

As part of our commitment to our clients, colleagues and the environment, we are proud to share our latest achievements with you: ✨ Quality: UKAS ISO 9001 Certification Achieved 🌍 Environmental Management: UKAS 14001 Certification Achieved 🔐 Information Security: UKAS 27001 Certification Achieved Well done to the team who capably demonstrated our expertise and commitment to the standards leading to our successful accreditation. We would not have been able to achieve this without your diligence and expertise. However, our commitment to delivering for our clients won't stop here. Our team will continue to raise the bar, innovate, and exceed our clients expectations at every opportunity.

We are delighted to add to our team of Salesforce experts with our newest graduates from the Clyde Ventures Academy. Our most recent intake have graduated as consultants with a difference. They are not only certified in Salesforce but also across a breadth of consultancy tools and industry expertise.   Our USP is different from your traditional integrators; we do not flood your teams with consultants. We approach each project collaboratively with the goal of upskilling your internal team to reduce the reliance on 3rd party support longer term, at the same time as delivering value.   Please contact our Salesforce MD Graham Mathie to discuss how we can help with anything salesforce related from design workshops, implementations or to support your internal teams. Our clients love our fresh approach to solving today’s problems. #salesforce #collaboration #utilityindustry

Energy Retailers: Are you confident in your customer experience strategy in line with the new licensing conditions? New consumer focused licencing conditions came into effect December 2023, with the goal of elevating service standards in the sector. Two months in, we have offered some recommendations on areas to reflect on and consider for energy sector leaders, when assessing the effectiveness of your operation in complying with the reform. At Clyde Ventures, we have a team with extensive experience in operational improvement within utilities mobilised and ready to support you as you navigate regulatory change. Get in touch with Kerry Moran or Amber Morton to hear more about our approach. #OFGEM #Consumerreform #customerexperience

Long wait times, substandard complaint handling and convoluted processes have all been cited as contributing factors to year on year declining customer service standards across the U.K. While the experience of the customer should be at the heart of the drive for improving standards in the provision of service, a further motivating factor for organisations to transform customer operations is reducing operating costs and margin erosion. Read on to find out how Clyde Ventures, in an 8 week engagement, leveraged operational excellence principles to reduce opex, maximise sales opportunity and improve customer retention to identify and deliver £1.95m in annualised benefit to our client, the domestic sales function of a FTSE 100 company. If you would like to hear more about our approach, contact Kerry Moran or Amber Morton for an initial chat. #customerexperience #utilities #operationalexcellence

Utility companies face the challenge of driving debt collection in a sector that is known to have data issues, exacerbated by historical billing system migrations and poor collection rates relating to aged debt. Read the case study below to learn how Clyde Ventures reduced unbilled position for an energy retailer resulting in collections uplift of £20m over the course of 18 months. With our combination of data expertise, thorough understanding of utilities customers and our operational experience of managing collections and recoveries Clyde Ventures are uniquely positioned to support, contact Amber Morton or Ross Bern to hear more about our approach. #debtcollection #energy #utilities

Clyde ventures are delighted to have supported global technology leader ASX Gentrack Ltd (Global) secure a stake in Amber Electric’s oversubscribed $29m Series C round by carrying out trading risk and financial diligence to assure their investment. Congratulations to Chris and the rest of the Amber team in getting the deal over the line. Exciting times ahead as these two technology disruptors leverage their game changing business model. If you require support with any due diligence or M&A activity please contact Ross Bern or read below to learn more. #duediligence #energysector #techdisruption

We were a proud sponsors of the UK University Sales Competition that took place at the University of Abertay in Dundee, Scotland, along with our partner Clyde Ventures. Students from eleven universities across Scotland and England were invited along to participate in a speed sell / elevator pitch about themselves, followed by a civic reception with the Lord Provost. The incredible Luke Staton presented, and inspired the students to achieve their full potential and to believe in themselves. Day 2 was focused on a technology Sales role play with a final pitch at the end, before the awards presentation. The students showed adaptability, resilience and it was a brilliant opportunity for them to take on feedback, grow in confidence and gain understanding of the opportunities available to them. A big thank you to Peter Waggott, and Sandy McCurdy from Vertical Motives Consultancy Ltd who made it all happen, and to Paul Bonner, Roddy Alexander , Kim Moran-Hogg, Kate Ifould, Richard Johnson and Rhona Wallace for representing Salesforce over the two days.

Our CEO Paul Richards and Salesforce MD Graham Mathie were delighted to be invited to the inaugural SP Energy Networks Distribution System Operator (DSO) conference to represent Clyde Ventures. Both were enthused by the event, especially around the vision and focus on working collaboratively to deliver real change to our industry. Thanks to everyone involved in pulling together such a well run event.