CMI

As CMI we are thrilled to partner with Ardanis to present Aileen – a revolutionary AI solution transforming email interactions across the globe. With 4.25 billion active email users and over 319.6 billion emails exchanged daily, businesses need a smarter way to handle the ever-increasing volume of emails. Ivan Goor, CEO of Ardanis explains in the video below how Aileen harnesses AI and automation to personalize email responses, accurately route queries, and improve key metrics such as First Contact Resolution (FCR) and Customer Satisfaction (CSAT). Why Aileen? - 71% of consumers now expect personalized responses, and companies that excel in this area see a 40% revenue increase. - Aileen enables businesses to deliver faster, more accurate responses, driving customer loyalty and overall business growth. Watch the video below to hear from Ivan Goor himself on how Aileen can transform your email. Christopher Melia #AI #EmailManagement #CustomerService #Automation #BusinessGrowth

As CMI we are thrilled to partner with Ardanis to present Aileen – a revolutionary AI solution transforming email interactions across the globe. With 4.25 billion active email users and over 319.6 billion emails exchanged daily, businesses need a smarter way to handle the ever-increasing volume of emails. Ivan Goor, CEO of Ardanis explains in the video below how Aileen harnesses AI and automation to personalize email responses, accurately route queries, and improve key metrics such as First Contact Resolution (FCR) and Customer Satisfaction (CSAT). Why Aileen? - 71% of consumers now expect personalized responses, and companies that excel in this area see a 40% revenue increase. - Aileen enables businesses to deliver faster, more accurate responses, driving customer loyalty and overall business growth. Watch the video below to hear from Ivan Goor himself on how Aileen can transform your email. Christopher Melia #AI #EmailManagement #CustomerService #Automation #BusinessGrowth

CMI is excited to support our Global CEO and Founder, Christopher Melia, as he shares insights on Public Speaking, Personal Branding, and Emotional Intelligence at the University of Zambia Business and Economics Association (UNZABECA) Scholars Dialogue Hub. 📅 Date: Friday, 20th September 2024 ⏰ Time: 17hrs - 18hrs PM 📍 Venue: DLT, UNZA 🎤 Are you looking to enhance your speaking confidence, master your personal brand, or boost your emotional intelligence? This is your chance! Engage in an insightful session hosted by the Debate Committee and learn from one of the leading voices in global business. 💡 Did you know? Emotional intelligence is one of the top soft skills for career growth, while a strong personal brand can set you apart in a competitive world. Join us to sharpen these key areas! 👉 Don't miss out on this opportunity to learn, grow, and connect with fellow professionals and students. Comment below if you'll be attending or if you'd like to know more! We look forward to seeing you there. #PublicSpeaking #PersonalBranding #EmotionalIntelligence #Leadership #CMIMoz #UNZA #ScholarsDialogueHub #ProfessionalDevelopment CMI Moz CMI

Listen to Your Body & Mind: 5 Signs of Burnout While these symptoms can occur in other conditions, experiencing several for a while might signal burnout. For Mental Health Awareness Month, prioritize your well-being. If these signs resonate with you, consider seeking professional support.

Freedom & Control Over Your Mobile Life Take charge of your data, calls, and texts with plan.com's easy-to-use Spend Controls. No more surprise bills! Manage everything, from home to abroad, and stay connected with confidence. #mobilemanagement #datamanagement #mobilecontrol #mobilesavings #nobillshock

CMI: Seeking Investment to Fuel Growth in the B2B Telecoms Market! CMI is on a mission to become the UK's most trusted telecom partner, empowering businesses to leverage technology for a connected future. Proven Track Record: Established in 2018, CMI is a profitable company with a growing client base. Our strategic partnerships allow us to offer clients access to cutting-edge solutions. Experienced Team and Market Opportunity: Our team boasts leadership, financial expertise, and a dedicated outreach unit. The B2B mobile telecoms reseller market represents a significant opportunity! Early Traction and Growth Plans: Our newly formed business development team has achieved early success, generating a substantial number of leads in a short period. We're excited to announce the opening of a new call center, expanding our outreach potential. This investment will be complemented by scaling our sales team, poised to drive significant growth. Invest in CMI and invest in growth! We're raising capital to fuel our expansion plans and capitalize on a significant market opportunity. Ready to learn more? Contact us directly through LinkedIn or visit our website (link in bio) for a deeper dive into our plans and financials. #Investment #Telecoms #B2B #Growth #Startups #UK

AI in Retail: The Efficiency Powerhouse (and How to Get Started) The most discussed topic of 2024 is probably how AI can enable us to do more with fewer resources, and according to a research by Forbes, the Retail industry in 2024 has AI adoption rate of 29.5% 😮 So one question comes naturally: where should one start when thinking about embedding AI in an organization? What are the most useful application? What can you do now to start this journey towards efficiency? Our partner Kleene.ai discussed this and more in their webinar. Watch the full recording for free here: https://lnkd.in/enJv7hHD

The theme "Movement: Moving More for Our Mental Health" goes beyond just the physical act of exercise. Here's a deeper look at what it might truly mean: 1. Breaking the Cycle of Inactivity and Low Mood: Often, depression and anxiety can lead to a lack of motivation, making us less likely to exercise. However, the theme encourages us to break that cycle. Even small amounts of movement can boost mood, energy levels, and release endorphins - the body's natural feel-good chemicals. 2. Finding Movement that Fits Your Life: It's not about forcing yourself into intense workouts at the gym. The theme promotes finding ways to move your body that you actually enjoy. It could be dancing to your favorite music, taking the stairs instead of the elevator, or going for a walk in nature. 3. Movement as a Mindfulness Practice: Moving your body can be a form of mindfulness meditation. Focusing on the rhythm of your breath, the feeling of your feet on the ground, or the sensation of your muscles working can help you become more present in the moment and reduce stress and anxiety. 4. Building Resilience Through Movement: Regular physical activity can improve your overall physical health, which in turn contributes to better mental well-being. It also fosters a sense of accomplishment and boosts self-confidence, making you more resilient in the face of challenges. 5. Connecting with Others Through Movement: Joining a fitness class, going for walks with a friend, or participating in team sports can be a great way to connect with others. Social interaction is a key factor in maintaining good mental health, and movement can facilitate those connections. Overall, the theme "Movement: Moving more for our mental health" encourages a holistic approach. It's about finding ways to incorporate movement into your life that not only benefit your physical health but also promote a sense of well-being, mindfulness, and social connection.

We are excited for our question-and-answer sessions with our LinkedIn connections!.Today 's question comes from Kourtney, based in South Africa Q: Hi CMI team, as a salesperson, how can I handle objections confidently and overcome resistance? A: Hi, Kourtney thank you for reaching out Before the objection: Listen actively: Pay close attention to the prospect's concerns and understand the root cause of their objection. Anticipate common objections: Prepare responses for the most frequent concerns your target audience raises. Build rapport and trust: Create a positive and open environment where the prospect feels comfortable expressing their concerns. When Facing an Objection: Stay calm and composed: Avoid getting defensive or argumentative, even if you feel tempted to. Acknowledge the objection: Validate their concerns and show you understand their perspective. Ask clarifying questions: Get more information to understand the specific reason behind the objection. Present relevant information: Address their concerns directly with facts, data, or testimonials. Focus on benefits: Reiterate how your product or service can solve their specific problem. Offer alternative solutions: If appropriate, suggest other options that might address their concerns. Focus on building value: Highlight the unique value proposition you offer compared to competitors. Transition smoothly: Don't dwell on the objection, use it as an opportunity to move the conversation forward. Offer the next steps: Ask for permission to continue the conversation, answer further questions, or schedule a follow-up. Additional Tips: Practice your responses: Role-play common objections with colleagues or mentors this always works for us to boost confidence. Use the "Yes, and..." technique: acknowledge their objection and add your counterpoint. Frame objections as opportunities: View them as a chance to clarify your value proposition and address their concerns. Be patient and persistent: Don't expect to close the deal immediately, sometimes multiple touches are needed. Track your objections: Analyze common objections to improve your overall presentation and responses. Remember: Handling objections is a crucial part of the sales process. By being prepared, confident, and focusing on the prospect's needs, you can overcome resistance and move them closer to a decision. Hope you find this helpful CMI Team 😊

Happy International Workers' Day! Today, we celebrate the backbone of our society: the working class! From the doctors and nurses keeping us healthy to the engineers building our infrastructure, every worker plays a vital role in shaping our world. Let's take this moment to appreciate the dedication, skill, and innovation that workers bring to their jobs every single day. Here at CMI, we're committed to fostering a positive and rewarding work environment. #InternationalWorkersDay #MayDay #ThankYouWorkers