DWP Digital

We have four exciting opportunities for Product Managers who want to develop and improve the services used by some of the most vulnerable in our society. The successful candidates will join one of the following projects: 👨💻 The Appeals service, which is currently being transformed through addressing pain points, simplifying the process for agents, and reducing the reliance on legacy IT. 🧭 The GOV.UK and Signposting team, which is responsible for ensuring people can understand and easily find the support they are entitled to on GOV.UK. ✉ Channels Customer Communication and Media Services, which is responsible for the management of documentation such as letters, forms and evidence received by our customers. 🖥 Retirement Services, which runs and transforms the digital service that ensure people over state pension age can plan for and secure all the support they need to live a life without unnecessary hardship. Find out more about these roles on Civil Service Jobs. Applications close at 11:55 pm on Sunday 2 March. https://lnkd.in/eFsBZXmK

Last week four of our DWP Digital colleagues received recognition for all their hard work at the Makers Apprenticeship Awards. 🏆 Louis Dench won the Innovator Award for transforming The Garage's Redmine ticketing platform. 🏆 Jaabir Yusuf received the Technical Brilliance Award for his achievements in optimising AWS endpoints as part of his final project. 🏆 Stella Gauld was awarded Line Manager of the Year for her exceptional leadership, mentoring and commitment to supporting apprentices with their growth. 🏆 Annesa Mariyam won Mentor of the Year for her commitment to helping apprentices not only through her line management but also by acting as a role model, offering guidance and providing technical advice. Congratulations to all of the winners! Find out more about their achievements in our #NationalApprenticeshipWeek Celebration Friday blog: https://lnkd.in/eWKVfRYq #NAW2025

Lucas joined DWP Digital as part of a T-Level placement in collaboration with Blackpool and The Fylde College. He first heard of our work placement programme from his college tutor, and has since been successful in securing apprenticeships in Project Management. "During my placement I have worked across three different areas of the business. This has allowed me to gain insight of the different roles within DWP Digital. This has supported me in building varied experience whilst upskilling in different areas, but the best part is the number of internal stakeholders I network with gaining invaluable knowledge. "Everyone I speak to provides amazing advice and support with my work, if I ever feel stuck and with mentoring and coaching. My line manager and head of role both keep me well informed of all the training and courses that are available and are very accommodating with time to build my skills and CV. "As I continue the Social Mobility Apprenticeship programme, I am very excited for the next step in my career. I’m looking forward to the opportunity to rotate between three teams which is a great way to understand a particular job role you may want to progress in.  "To anyone considering an apprenticeship with DWP Digital, I say do it! You get the best of both worlds, your learning costs are covered, so you can earn while you learn lifelong skills. It’s a great way to start, change or level up your career, as degrees and courses can be expensive and time consuming. I personally feel T-Levels and apprenticeships are a great way to get a head start on your career compared to other alternatives." You can read more from our T-Level students here: https://lnkd.in/eXfRZMji #NAW2025

After initially embarking on a career in finance, Dipa joined DWP Digital on a level 4 DevOps Engineering apprenticeship. "The best thing about my apprenticeship is that I can learn new skills that can be applied directly to my job. Thanks to the training on offer and the support provided through my apprenticeship I have acquired the skill of the programming language Python and my problem-solving skills have significantly improved. "From the moment I started my apprenticeship, every course or workshop I have done, I have learnt something new. "I enjoyed a two day 'Hack Yourself First' workshop and a Professional Scrum Master 1 workshop after completing a 16-week boot camp. I found the Hack training very useful as it focused on online safety and security and how to be vigilant in protecting yourself from scammers or hackers. "The PSM1 training was also useful as I got to learn about scrum culture. I found it helpful as my team uses scrum and agile methodologies. We are now moving to using Kanban software and I have noticed workshops that will help me learn more about that. "We are always encouraged to attend any relevant conferences or workshops that would be useful to us as a team or as an individual." You can read more of Dipa's story on our website: https://lnkd.in/eG8fm-nN

"There are risks in life, so don’t be afraid to take the leap and switch to a career in tech even if you think it might be too late, as this is exactly what I did." As part of National Apprenticeship Week, software engineering apprentice Liam was interviewed by Diversity in Tech about his experience in DWP Digital and how the tech sector could benefit from a more diverse workforce. #NAW2025

We've got an exciting opportunity to join our cyber security team 👩💻 DWP Digital is looking for Risk Analysts who have experience of working in large organisations. Successful candidates will help deliver first line analysis of control implementation against Centre of Internet Security (CIS) safeguards and drive risk identification, assessment, remediation, and treatment of risks on any identified control gaps. Applications close at 11:55pm on Sunday 16 February. https://lnkd.in/ecwgxG9M

Monday 10 February marks the start of National Apprenticeship Week. Over the next few days we're going to be sharing stories from our amazing apprentices like Lewis, who joined a social mobility apprenticeship scheme after completing a T-Level placement. "When I first received the options of T-Level work placements, DWP Digital had the best skills offer alongside the experience I would gain. The placement was also relevant to the skills I was developing on my course projects and for future opportunities such as an apprenticeship. "The placement provided a great insight into the world of software engineering. I had my first good look of how the industry worked such as agile working methods and gained a wealth of knowledge of the different tools and software used. I worked on a project to create an app for a zoo that would allow customers to book tickets, view animal information and an interactive quiz to engage children whilst at the zoo. This involved planning, researching, programming using Java, reviewing our code and our project which taught me the value of feedback. "While being on the T-Level did offer a large amount of knowledge, it’s very different than being an apprentice. As a T-Level student, I worked in the office 2 days a week and the other 3 days I studied in college, now as an apprentice I work 3 days remotely at home and 2 days in the office. Initially, the change felt daunting as the responsibility felt greater, but I soon realised the learning and development opportunities on offer, so I’m excited to see where this leads me. "I began my apprenticeship in a 16-week bootcamp which covered a multitude of aspects of coding. I started from the very basics of programming to a team project creating a hotel booking website. This project was to test our skills and get used to working collaboratively. "We then started our specialism track where I did 4 weeks of Java. Each project became more challenging and self-guided as time went on and we gained confidence. "Now that I have completed bootcamp I am most looking forward to joining a team, working on my portfolio of evidence and work on real projects and products that will further my knowledge, deepen my skills and most importantly, benefit other people." Find out more about Lewis' journey: https://lnkd.in/eycKkrGS

We are looking for outstanding Software Engineers who want to change the face of public services with the potential to dramatically transform the future for millions of people. Successful candidates will join Working Age Services where they will be part of the team responsible for the department’s highest profile benefit service - Universal Credit. If you have a proven track record of building Java applications, using modern industry standard patterns, approaches, and frameworks then we want to hear from you. Apply by 16 February. https://lnkd.in/ecXr63tH

Last night I had the honour of attending a reception for UK Civil Servants with The King (… I know - the actual King! ) Myself and the other DWP Award finalists and winners were invited down to Buckingham Palace to represent Department for Work and Pensions (DWP) for this once in a lifetime experience ! It was brilliant to meet up with other colleagues across the department as well as representing DWP Digital with Cameron Bowley to share this unique moment ✨👑🇬🇧

"I work with product managers and development teams to bring our vision for our products to life. "I bring the team together across the country to work with other teams and achieve our product goals. We’re developing cross-cutting services to work with our different benefit systems. That means working with operations and people in digital who work on different products and services. Each day we get to work with someone new. "Key skills for product managers include understanding the problems that we need to solve, how we can best deliver value, what work needs to be prioritised, and making sure the teams are achieving the right outcomes. "There’s also a need for good communication. You are the voice of the product, so it’s important to bring people on the journey with you and help them understand the vision for the product." Find out more about what it's like being a product manager in DWP Digital on our website. https://lnkd.in/eBJb3rNq