Granicus UK

Firmstep is now officially Granicus. What was known as the Firmstep Platform will now be known as govService. Check out our new website: https://lnkd.in/dasWWYb and resources from #UKSummit20 https://lnkd.in/dNYh3rZ

Last Chance to Register! 🚨 Don't miss out on our upcoming webinar: Beyond Surveys: Transforming Community Engagement with EngagementHQ. This is your final opportunity to join us as we delve into innovative strategies for fostering meaningful, effective engagement. 📅 Date: Wednesday 5th December 🕚 Time: 11:00 am In this session, you'll discover how Granicus EngagementHQ can revolutionise your community engagement efforts by: ▪️Fostering Genuine Dialogue: Move beyond traditional surveys and create dynamic spaces for real conversations. ▪️Creating Accessible, Inclusive Engagement: Launch digital activities that invite all voices to participate, regardless of background or digital literacy. ▪️Mapping the Citizens Journey: Clarify processes, share updates, and keep the public informed at every step. ▪️Challenging the Status Quo: Centralise and humanise public consultations, focusing on people as well as data. This webinar is perfect for professionals in the public sector, community engagement, local or central government, housing, or any organization looking to enhance their consultation processes. Save your seat now ▶️ https://okt.to/IMJU4X Let's transform community engagement together.

🔓 Unlock efficiency and innovation with Granicus: Watch our on-demand webinar! Looking to add value and time back to your staff’s day? This webinar will help you discover: 🔹Efficiency Boosts: how modernising services can streamline your operations. 🔹Time Savers: how to give your team more time to focus on what truly matters. 🔹Consultant Insights: how to maximise your investment with Granicus’ expert consultants. 🔹Digital Transformation Tips: get the strategies you need to lead a successful digital transformation at your council. Don't miss this chance to revolutionise your council's customer services! 📈 👉 Watch the webinar or enquire about govService today: https://okt.to/JaxXYC #LocalGovernment #DigitalTransformation #Efficiency #Leadership

Revolutionise your public consultations with Engagement HQ! Community engagement should be about more than gathering responses—it’s about building connections. Join us to explore Engagement HQ and how it can transform your approach. Learn to: 🔹Create authentic community dialogue 🔹Make engagement accessible to all 🔹Guide residents through clear, open communication 🙋 If you’re ready to put people first, this webinar is for you! Register today 🔗https://okt.to/QMh6E0 #Webinar #CommunityEngagement #DigitalEngagement #GovernmentTech

Transforming Public Services with Granicus Experience Group (GXG) Mid Devon District Council took a bold step towards revolutionising how citizens interact with their government. Partnering with GXG, MDDC embraced digital transformation to create seamless, user-friendly services putting citizens first. 🔑 Key Highlights: 🔸Enhanced User Experience: Streamlined and intuitive online services. 🔸Improved Citizen Satisfaction: Greater accessibility and transparency. 🔸Optimised Internal Processes: Efficient workflows and better case management. Discover how GXG's human-centered design and agile methodology are setting new standards for public service delivery. Together, we're building a future where government services are as efficient and engaging as the world's leading brands. Read more about this transformative journey 🔗 https://okt.to/RNWPOT #DigitalTransformation #PublicSector #CustomerExperience #Innovation

Transforming Communication with Audience Segmentation! 🚀 Discover how the Doncaster Council revolutionised their outreach using govDelivery. By leveraging targeted messaging, they achieved: 📧 175k+ total campaign email opens 📈 47% average campaign open rate 🎯 60% open rate for targeted audience emails 🌐 7k+ visits to related webpage content “govDelivery was amazing compared to social media because we were able to help people find specific information and we knew people were finding it. We knew people were interested through analytics.” Read the full case study to see how govDelivery can transform your public sector communications 👉 https://okt.to/vNuz5i #PublicSector #DigitalEngagement

Transform Community Engagement: Join Our Webinar! 💡Building on our recent session, Rethinking Meaningful Community Engagement, we’re introducing Engagement HQ—a platform that makes public engagement more inclusive and impactful. In this session, learn how to: 🔹Foster dialogue beyond surveys 🔹Make digital engagement accessible to all 🔹Ensure clear communication for residents 🔹Put people at the center of consultations 🗓️ Date: 5th December 🕰️ Time: 11am Shape the future of community engagement! https://okt.to/XHhxTB #CommunityEngagement #PublicConsultation #EngagementHQ

Spotlighting North Bristol NHS Trust on this award winner Wednesday! North Bristol NHS Trust (NBT) is our🏆2024 Digital Public Sector Trust & Transparency award winner, for organisations who elevate standards of trust and transparency, setting new benchmarks in accountability and integrity. NBT implemented govDelivery, transforming their internal communications, making them more efficient, relevant, and engaging. The Communications Team’s efforts have not only streamlined processes but also fostered a more connected and informed workforce. Learn more about our annual awards program ➡️ https://okt.to/zsXCd0

Spotlighting Debbie Manson and City of York Council's Garden Waste Subscription Scheme on this award winner Wednesday! Debbie Manson is our🏆2024 Digital Public Sector Operational Excellence award winner, saving money, time, the planet - or all of the above. The Garden Waste Subscription Scheme transitioned from a manual, paper-based process to a fully digital platform, enabling residents to register and manage subscriptions online. Within the first month, over 6,000 residents signed up, and the process time was cut by 50%. Automation, such as renewal reminders and integrated customer support, led to a 90% satisfaction rate and a 70% reduction in staff intervention. Learn more about our annual Digital Public Sector Awards here ➡️ https://okt.to/m1ba5l

Spotlighting the London Borough of Richmond upon Thames on this award winner Wednesday! The London Borough of Richmond upon Thames is our🏆2024 Digital Public Sector Community Engagement award winner, for organisations that found creative ways to inform and engage their communities, and achieve better outcomes as a result. To help residents navigate information on benefits, grants and money-saving tips, the London Borough of Richmond upon Thamas launched a Cost of Living Support campaign using govDelivery. To see all of the winners and learn more about our annual Digital Public Sector Awards ➡️ https://okt.to/Xv7giH