Liberata

L is for Lights Nothing says Christmas quite like untangling fairy lights that somehow knotted themselves in storage. But when they’re up, they brighten even the gloomiest winter day - just like teamwork (and a cup of coffee) does for all of us at Liberata. How are your decorations coming along? (1/9)

Celebrating 30 years of partnership with North Somerset Council We’re delighted to announce the renewal of our partnership with North Somerset Council for the delivery of Revenues and Benefits and Exchequer services. Liberata will continue to provide critical services that support the council’s operations and assist its vulnerable residents. The new contract is a testament to our enduring partnership and a vote of confidence from our longest Local Government client. Focusing on innovation, exceptional service delivery, and community impact, this ongoing collaboration reflects our commitment to service excellence. Read the full announcement here: https://hubs.la/Q02_rmDX0 #LocalAthorities #localGovernment #RevenuesandBenefits

We're hiring. Join Liberata, a trusted partner for public and private sector clients across the UK. We're looking for talented individuals to help us deliver exceptional services. Explore our current opportunities and see how you can contribute to our mission: https://hubs.la/Q02_rJqt0

Our unique HRP payroll portal makes data sharing secure and straightforward for HR and Finance teams. To explain the benefits, here is Joanne Meilniczek, HRP Service Delivery Manager, and Alison Stubbington, Service Delivery Director for Central Government and Private Clients.

Your customers need support through the debt recovery process. Debt Assist combines intelligent data with tailored customer support, helping you recover more while protecting your reputation. Change the way you recover debt with a service that works for you and your customers. Ready to transform your debt recovery results? Schedule your 30-minute consultation today. https://hubs.la/Q02ZkPMh0 #EthicalDebtRecovery #VunerableCustomerSupport #DebtResoultion #DebtRecovery

Lee Palmer, Head of Delivery at Liberata, highlights how automation within Revenues and Benefits delivers excellence in service outcomes for our Local Authority customers.

Looking for your next career move? Liberata is hiring. We support both public and private sector organisations with innovative solutions, and we're looking for passionate professionals to join our team. Discover our available roles here: https://hubs.la/Q02RPN3M0

Empathetic debt recovery yields £175,000 for Peterborough City Council Through our collaboration with Peterborough City Council, Liberata tackled a complex backlog of Housing Benefit overpayments, resulting in £175,000 in projected collections. With a focus on empathy and flexibility, we worked closely with the Council to establish 180 manageable payment plans and secure 120 full payments. It’s an example of our commitment to supporting councils in debt recovery without increasing financial pressure on individuals. Discover more in our case study: https://hubs.la/Q02X73dt0 #LocalGovernement #BenefitsOverpayments #DebtRecovery

Discover Debt Assist - debt recovery built for results and customer support. Take the first step toward better debt recovery - schedule your 30-minute call to explore Debt Assist: https://hubs.la/Q02ZkHY20 #EthicalDebtRecovery #VunerableCustomerSupport #DebtResoultion #DebtRecovery

Our contact centre colleagues achieve a 95% first contact resolution score. Smart Advisor plays a key role. Paul Orrell explains more.