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Want to win big on CX? 🏆 At our upcoming live webinar on December 10th, Flutter Entertainment – the world's largest sports betting and iGaming operator, will share how they set themselves apart from their competition by betting on AI-powered engagement. Meet the expert speakers: 🗣️ Ittai Geiger, Director, Product Marketing at LivePerson 🗣️ Richard Clarke, Manager Director – Paddy Power Betfair at Flutter Save your spot: https://lnkd.in/gHyXqim5 #Webinar #AI #CXSolutions

Special guest Laura Delaine Miller, EVP of Consumer Strategy and Digital at Frost Bank, recently joined us at the Money20/20 conference for a live-recorded episode of Generation AI! 🎙️ With conference attendees listening in and host Nirali Amin asking the big questions, Laura shared her POV on AI for agents, partnering with LivePerson, and responsible AI that puts customers first. Listen and subscribe to Generation AI today, wherever you get your podcasts: 🎧 Spotify https://lnkd.in/gkp5XQWb 📱Apple https://lnkd.in/gU_KAWwy ⏯️ YouTube https://lnkd.in/gijDrpju #CustomerExperience #AIPodcast #GenAI

The biggest shopping days of the year are just around the corner. 🛍️ 92% of retail leaders say the ability to seamlessly switch between calling and messaging makes their customers more likely to purchase — is your business set up to handle that for the holiday rush? There's no better time to lean into the magic of AI than during the holidays, or to get ahead for the year ahead. Finding the right technology partner is important, as our case study with The RealReal proves! Learn how you can partner with us for AI-powered conversations that bring luxury-level digital experiences to life: https://lnkd.in/gEA_NVbm #RetailTechnology #RetailAI #BlackFriday #CyberMonday

LivePerson's new 𝐑𝐞𝐩𝐨𝐫𝐭 𝐂𝐞𝐧𝐭𝐞𝐫 is here to help you measure your CX transformation with unified conversation analytics. 📈 Enterprise brands are using Report Center right now to understand and impact ROI: ➡️ Align digital channels with business goals ➡️ Consolidate conversational data from agents, bots, GenAI tools, and customers ➡️ Continuously iterate and optimize with meaningful insights Learn how Report Center can transform your cusotmer conversations: https://lnkd.in/g99P4dDV #ROIofAI #CX #CXTools #GenAI

Extra, extra! This month's edition of the LivePerson LinkedIn Newsletter is here! 📰 Here's a sneak peek at the resources you'll find in the November edition: 🗓️ Learn how Flutter handles high-stake conversations in an upcoming webinar 🎙️ Listen to our conversation with Dan Miller, founder of Opus Research, on the Generation AI podcast 💬 Find out how (and why) Project Management Institute shifted 88% of phone and email conversations to messaging Subscribe today to stay up-to-date with this monthly resource from the desk of Kevin Meeks, LivePerson's Chief Customer Officer. #LivePerson #Newsletter #ROIOfAI #AIInnovation

Conversational commerce and the AI chatbot market are expected to grow a whopping 470% between 2024 and 2028. So how can your business take advantage and get ahead of the curve? 🤔 We break it down for you in our latest blog post: https://lnkd.in/gcc8bVm4 #ConversationalCommerce #CustomerConversations #AIAgent

About last night: we hosted an evening of learning, networking, and thoughtful discussion around the impact of generative AI at The Mandrake in London. 🇬🇧 A few highlights from the event: 🗣️ Richard Steeves, LivePerson’s SVP of Global Partnerships, Robert Rutledge, CEO for Navixus, and Nathan Pearson, Global Head of Conversational Banking for HSBC, participated in a panel discussion around driving ROI and customer satisfaction with generative AI 🤖 Elena Natke and Tom Durbin from LivePerson's Solutions Consulting team hosted an interactive workshop on how brands can get GenAI ready 🍽️ Attendees enjoyed a three-course meal with great company in a beautiful space Learn more about our upcoming events around the world here: https://lnkd.in/gjFgmyzC #LivePerson #GenerativeAI #ROIofAI

On the latest episode of Generation AI, Dan Miller, founder of Opus Research, shares his decades of experience as a leading CX analyst, including the factors you should consider when selecting tech vendors. 🖥️ Listen to the new episode wherever you get your podcasts: 🎧 Spotify https://lnkd.in/g9SbzxJR 📱Apple https://lnkd.in/g65Xpv8Q ⏯️ YouTube https://lnkd.in/grDARTbB #CustomerExperience #AIPodcast #GenAI

Final boarding call! RSVP for our discussion with Quantum Metric and United Airlines, happening TOMORROW! ✈️ Learn how generative AI helps United Airlines orchestrate personalized, scalable customer interactions leading to happier travellers. You won't want to miss this panel of experts: 🗣️ Ryan Saunders, Strategic Account Director at LivePerson 🗣️ Angelica Zdanewicz, Senior Manager, Contact Center Channel Strategy at United 🗣️ Danielle Harvey, Global VP, Head of Travel & Hospitality at Quantum Metric Save your spot now: https://lnkd.in/g3gqckA8 #GenAI #ROIofAI #Webinar #CX

In today's competitive environment, there's no choice but to provide your customers with the best experiences possible. 💬 It's time to incorporate generative AI into your customer conversation strategy. Learn how airlines are getting the ROI of AI in this new blog post: https://lnkd.in/gDWQD7T3 #GenAI #ContactCenter #CX #ROIofAI