Last week we held a fascinating webinar with Social Care Wales looking into their use of #generativeAI to support Social Care workers' career advancement. You can watch the webinar recording here...
logicdialog
Software Development
London, England 1,513 followers
Service automation powered by generative conversational AI
About us
logicdialog delivers intelligent service automation, powered by conversational AI. Our mission is to place conversational AI at the heart of every organisation, regardless of size or sector. Our award winning platform is used to build AI powered digital assistants that drive operational efficiencies and deliver exceptional customer/ resident/ passenger/ patient/ fan experiences. We're currently doing so across the social housing, local government, utilities, transport, education, financial services, sports and leisure, and third sectors. If you're interested in adopting conversational AI to improve business efficiency and customer experience, we'd love to help.
- Website
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https://logicdialog.ai
External link for logicdialog
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- London, England
- Type
- Privately Held
- Founded
- 2017
- Specialties
- AI, Automation, Analytics, chatbots, voice, productivity, data, public sector, digital transformation, and conversational ai
Products
IntelAgent
Conversational Marketing Platforms
IntelAgent is a multi-award-winning citizen and customer service automation platform that leverages chatbots, voice assistants, data analytics, and machine learning to help the Public Sector deliver better, faster, cheaper access to public services across any digital channel, anytime and in any language. Your citizens and customers expect more channel choice than ever before. Reimagine your citizen services by being where they need you; web, Messenger, Whatsapp, Alexa, Google Home, Twitter, SMS, email, in-app… you name the channel and our bots will be
Locations
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Primary
1 Horse Guards Avenue
London, England SW1A 2HU, GB
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Tramshed Tech
Pendyris St
Cardiff, Cardiff CF11 6BH, GB
Employees at logicdialog
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Andy Feltham
Product Director at We Build Bots, CEO Westwood AI
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Karl Knights
Revenue Leader | Advisor
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Mark Sweeny
Founder & Chief Executive de Novo Solutions, Serial Entrepreneur, Investor, Mentor, and Business Angel - GBEA Technology Entrepreneur Wales 2023…
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Matt Champion
Multi-channel digital | Delighting clients | Gentleman Explorer
Updates
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This Key Findings #report is a must for #OTAs looking to drive better #customerservice and run more efficient operations. Learn how 12Go Asia has driven 75% automation with #GenerativeAI automatically processing email and web enquiries around topics like bookings, cancellations, travel planning and updates. https://buff.ly/3O6mHRE
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Beyond Housing has reduced the manual effort associated with resident communications by 50% thanks to #ConversationalAI. That’s a time and money saving that helps them maintain operational efficiencies against a back drop of macroeconomic headwinds (war in Ukraine, legacy of Covid, energy crisis, cost of living crisis, challenges in the supply chain). Download this key findings report to see how they did it…
Key Findings: AI in Housing - Improving resident communications and driving operational efficiencies with AI — logicdialog
logicdialog.ai
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Download our key findings report for the #Insurance sector to uncover the vital steps you should take towards a successful #AI implementation. You’ll get to know what data to assess, how to choose the right vendor, how to pull together your internal stakeholders, how to hold successful kick off meetings, how to implement the Conversational AI, and how to leverage conversational data for continuous improvement. https://buff.ly/3WY7fvY
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#Rail companies and #transport providers, download this key findings report and learn how you can adopt #Conversational and #Generative AI to improve communications, streamline processes and improve your customer satisfaction scores. From tickets to travel planning, lost property to station information, hear how TfW are changing the passenger experience with AI.
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The #socialcare sector is facing a workforce crisis, primarily due to high vacancy rates and challenges in both recruiting and retaining staff. Join our #webinar to hear how Gofal Cymdeithasol Cymru / Social Care Wales are pioneering the adoption of #GenerativeAI to help solve the care careers #crisis. Register here -
LinkedIn
logicdialog.ai
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There's just a week left to join our #webinar and hear how Gofal Cymdeithasol Cymru / Social Care Wales are pioneering the adoption of #GenerativeAI to help solve the care careers #crisis. Register here -
LinkedIn
logicdialog.ai
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With more than a dozen #LocalAuthorities already utilising our platform, Logicdialog is the most widely-used communication #automation platform in the sector. Through extensive data analysis and client interviews, we have gained a comprehensive understanding of the challenges facing Local Government. In this guide, we share our insights and showcase how the implementation of an integrated, #AI Communications platform can address multiple challenges and bring significant benefits to Local Government operations. Grab your guide here. https://buff.ly/46ID6nS
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#Housing Organisations face a constant battle to remain compliant and profitable in the face of macroeconomic headwinds (war in Ukraine, legacy of Covid, energy crisis, cost of living crisis, challenges in the supply chain), so how do they retain margin, and maintain their resident’s standard of living? By driving down the costs they can control. This webinar looks at Beyond Housing’s adoption of #ConversationalAI for better, faster, cheaper resident communications. Watch the webinar here… https://buff.ly/4e9OwD3
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Adopting #GenerativeAI in the #PublicSector definitely comes with some challenges - especially when it's deployed to deal with such a niche topic... in multiple languages. Join our #webinar to hear how Gofal Cymdeithasol Cymru / Social Care Wales are pioneering the adoption of #GenerativeAI to help solve the care careers #crisis. https://buff.ly/3YG97tc