Setting new standards for eCommerce support, Molin AI provides the most accurate AI chatbot available. It understands what your customers need, recommends products they'll love, provides quick order updates, and supports them in 92 different languages. Integrated with major platforms like Shopify, Unas, Shoprenter, and many more, Molin reduces response time by independently resolving 80% of customer queries. Drive conversions and automate support to save your team time and money. Simple, efficient, and data-driven, Molin keeps your product feed updated and informs customers in real time. Backed by investors and trusted by over 1000 stores, Molin is the AI solution for SMB and enterprise eCommerce.
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Molin AI works similarly to ChatGPT but is specifically trained on data from your shop and can answer 80% of support questions accurately. Because the AI chatbot knows all of the products, customers will get up-to-date information at all times. Key Features: - AI Customisation: Train and teach your AI to match your responses. - Chatbot Design: Make the chatbot look and feel consistent with your store. - FAQs: Add and manage FAQs for quick answers. - Automatic Product Updates: Product details and stock updates automatically. - Lead Collection: Collect customer emails, phone numbers, and names. - Facebook Messenger Integration: Connect Molin to your Messenger. - Live Chat Support: Transfer conversations to a support agent when needed. - Order Status & Cancellation: Instantly answer order queries and process cancellations. - API for Custom Actions: Extend functionality using Molin's API.
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Molin can now see your screen! 🚨 🔔 "Do you have this in size 9?" -typically AI's cannot answer this question as there's no context, but now Molin can! The new era of AI generated hyper-personalized shopping experiences are closer than we think. Check this short demo video on BioTechUSA's shop:
Molin can now see your screen! 🚨 🔔 "Do you have this in size 9?" -typically AI's cannot answer this question as there's no context, but now Molin can! The new era of AI generated hyper-personalized shopping experiences are closer than we think. Check this short demo video on BioTechUSA's shop:
We just created 4 #AI employees – and you can chat with them now! They’re here to help you find the best sporting gear and answer your general questions instantly. 👟 On – Running a marathon? Find the best shoes: https://lnkd.in/ddVfVE-u 🥊 Everlast Worldwide – Fighting someone soon? Get KO-ready: https://lnkd.in/d-xz-tkA 💪 TRX Training – Want to feel every muscle? Let’s train: https://lnkd.in/dVwWd6nh 🏊♂️ ZONE3 Ltd – Hate the cold? Get the right wetsuit: https://lnkd.in/dgE_gmdy Just demo chatbots—they won’t cancel orders! Try them out. #chatbot #ecommerce #store #shopify #sell #customer #support #agent #chatgpt #molin #sport
We've been cooking - Train your AI on webpages and PDFs instantly! We got hundreds on emails from customers to provide more ways for them to teach their AIs. Today, we are adding 2 more: - Webpages - PDFs Now Molin can be trained on Products, FAQs, Webpages, PDFs. Past emails and support tickets coming SOON! Here's a sneak peek into how it works:
New feature: Train Molin's knowledge with websites and PDF documents! 📑 We have extended Molin's knowledgebase. Now you can teach your AI on general websites and PDFs. This means that from now on, Molin can answer all types of questions using different data sources, not just products. Pages that we recommend you to upload: - Delivery and payment info - Home page - Contact - Help centre articles - Blogs Try it now: https://lnkd.in/dhdwbm_z #documents #knowledge #PDF #train #AI #Chatbot #website #store #data #ChatGPT #ecommerce
New: Molin has UI elements in chat now 🎉 Molin is the first embedded AI chatbot in the world which can now display UI elements. All UI elements are natively designed for AI, so they are uniquely fast and diverse. For example, they work in all languages that Molin speaks and can be rendered with incomplete data too. New UI elements: - Product cards and list - Order details card - Order tracking Check it out: https://molin.ai/ #ecommerce #product #pictures #ui #design #ai #chatbot #agent #support #store #retail
New Feature: UTM Parameters in every sent link From now on, all links sent by Molin are automatically tagged with UTM parameters. This enables you to accurately track customer origins and identify the products that capture their interest. How can it help? - Tracking: Monitor how your visitors and customers interact with the AI chatbot. - Measurement: Get detailed insights into which products Molin helps promote. - Integration: Instantly view UTM data in Google Analytics or other analytics platforms.
Last year, Stripe created a page to track Black Friday data, and inspired by that, we built our own version this year. The big number at the top shows the total revenue of Hungarian e-commerce, while everything else is specific to Molin. You can check it out here: https://lnkd.in/dx97eAjB #BlackFriday #support #ecommerce #stats #ai #chatbot #agent #Hungary
Coolmobile.hu Saved $11.5K with Molin AI! 💲 We’re excited to share our new case study on how Molin AI helped Coolmobile save time, cut costs, and simplify customer support. Key results (since integration on June 14, 2024): - 5,500 conversations handled - 336 order status resolutions - 1,280 hours saved - $11,527 in cost savings Explore Coolmobile’s Success Story: https://molin.ai/blog #ai #chatbot #ecommerce #customer #support #agent #store #shop
The Molin Team feature has arrived! 🎉 From now on, entire teams can use Molin together within a Team account. The advantage of the Team feature is that each team member can use Molin with their own individual account. New team members can join as either Admins or Support Agents. Admins have full access, while Support Agents can only access the Inbox and Sidekick pages. Check your team: https://lnkd.in/daUvDgXB #ai #chatbot #team #support #admin #agent #enterprise #ecommerce