Outcomes Matter Consulting

✨ What a wonderful day of learning and meeting colleagues! ✨ Yesterday I spent the day at the Amazon Web Services (AWS) Public Sector day in London. I got to meet some of my local gov AI connections in person including Sarah Peña, Adrian Hanley, Nic Streatfeild, Adam D. and Kris Burtwistle. I was keen to learn more about the different AI models Amazon have, and it was really interesting hearing about the various guardrails that can be put in place too. And I loved the statement ‘innovation is the spark, transformation is the flame’ This really resonated as it’s vital that we utilise the innovations we have access to, to enable transformation. An insightful and welcoming day 👏 well done to all involved! #LGAi #LocalGovernment #AWS #ImprovingOutcomes #Community

It's so exciting to see our Adult Social Care innovations on London Office of Technology & Innovation (LOTI)'s Health and Social Care system tech map. 👩⚕️ CHC Plus: CHC Plus uses AI to generate a draft summary for each of the 12 domains of need within Continuing Healthcare (CHC) checklists, aligned with best practice guidelines. For each domain (e.g. cognition, mobility, communication), the tool reviews uploaded documents and creates a structured, clear description of the individual’s needs. ✅ Quality Plus for Adult Social Care: This secure and compliant tool enables QA teams to efficiently review key Adult Social Care documentation, including conversations, assessments, care and support plans, and reviews, against local frameworks with a single click, saving over 80% of the administrative time traditionally spent on quality audits. 🤖 Hey Geraldine: This cutting-edge chatbot tool provides real-time information, advice, and signposting 24/7 across all People Services, including Children’s, SEND, and Adult Social Care. Peterborough City Council’s bespoke version, "Hey Geraldine," was designed to meet the specific needs of their workforce. 🔗 Take a look for yourself here: https://lnkd.in/eSCc9kaQ #LGAi #AdultSocialCare #ImprovingOutcomes #CHC #AI

Imagine cutting the time it takes to draft a high-quality, personalised EHCP to less than an hour - every single time 🩵 With EHCP Plus, it’s now possible! Built in partnership with Outcomes Matter Consulting, Datnexa, and Agilisys, our AI-powered tool pulls together key information to create a cohesive first draft in under an hour ✨ That means less time on paperwork and more time supporting children, young people, and families. EHCP Plus also helps improve the quality and consistency of plans, aligning with best practice and national guidance ✅ And with regular caseworker huddles as part of the onboarding process, there’s plenty of opportunity to share insights and best practices along the way. Want to learn more or see a demo? Pop me a message 📩 #LGAi #SEND #EHCP #ImprovingOutcomes #50kDays #TimeThatMatters

We need your help.... 🙏 We are thrilled to share that EHCP Plus has been shortlisted again in another industry awards! 🎉 The Digital Leaders Impact Awards celebrates digital technology innovations that improve people’s lives and the world around us. A panel of judges will vote for the winner in each category, but there is also an extra vote - the People's Vote - and that's where you come in. Just click on this link, click vote, leave your details and it's done 👉 https://lnkd.in/eZ7xS_YH We really appreciate any votes we get, and it really does take less than 30 seconds ✨ Outcomes Matter Consulting Datnexa Agilisys #LGAi #EHCP #SEND #50kDays #TimeThatMatters

Join Emma Ockelford from Outcomes Matter Consulting for her #PSAIWeek talk: EHCP Plus – Giving Back 50,000 Days to Children with Special Needs ⏳ Time is precious—especially for children with special needs. Emma Ockelford will showcase how AI is streamlining Education, Health, and Care Plans (EHCPs), saving time for professionals and families alike. 📅 Date: 11 March 2025 ⏰ Time: 9:30 AM 🔗 Register today: https://lnkd.in/eA6hsDBS

🎉 Fantastic news to end the week! EHCP Plus has been nominated for the Social Impact Award (Education Tech) at the Digital Leaders Impact Awards 2025! 🚀   The awards celebrate digital innovations that make a real difference - and we’re incredibly proud to be recognised for our work in Generative AI for Local Government, helping councils improve EHCP processes and deliver better services for SEND children and their families.   A panel of judges will decide the winners, but there’s also a People’s Vote - this is where you come in!   ✅ Click the link ✅ Hit ‘Vote’ ✅ Leave your details—and you’re done!   👉 Vote here: https://lnkd.in/eZ7xS_YH   A huge thank you to our partners Outcomes Matter Consulting & Datnexa for joining us on this journey. Let’s make this happen!   #DigitalLeaders #ImpactAwards #GenerativeAI #SEND #EHCP #AIforGood #LocalGov #AgilisysTransform

Just three of the great bits of feedback the team have received about EHCP Plus in the last few weeks 🩵 As our winter cohort comes onboard it’s brilliant to see this kind of response from SEND caseworkers on the ground—highlighting how EHCP Plus is already making a real difference in streamlining processes and freeing up precious time. In just a few more weeks, we’ll have feedback from over 20 local authorities in our winter group, and we’ll be gearing up to onboard our spring cohort too. If you’d like to hear directly from those involved in the winter cohort, join us for our webinar on 12th March - where we’ll also be confirming dates for the spring cohort! 🔗 https://lnkd.in/eQGbGVc4 Outcomes Matter Consulting Datnexa Agilisys #LGAi #ImprovingOutcomes #EHCP #SEND #50kDays #TimeThatMatters

The UK Government has finally dropped its AI Playbook… but is it actually useful for local authorities? On the surface, it’s a big step forward - clear guidance, a focus on ethics, and a push for AI adoption in public services. But here’s the problem: 📌 Local government isn’t central government. Councils operate in complex, human-led environments, from SEND services to social care. Can this playbook really help? 📌 Funding, skills, and procurement challenges are STILL missing from the conversation. 📌 AI pilots are great, but where’s the strategy for scaling impact? We work with councils every day to turn AI theory into action - so we’ve broken down what’s useful, what’s missing, and what local authorities should do next. 🔍 Read our full response here: https://lnkd.in/e9P5ei3T Then let’s talk—because AI in local government needs more than just a playbook 😉 #LGAi #LocalGovernment #AI #ImprovingOutcomes #AIPlaybook

Really pleased to share our Local Government Association case study of 'Hey Geraldine', the AI assistant we created for Adult Social Care staff at Peterborough City Council. 'Hey Geraldine' was developed to support frontline social care staff by replicating the expertise of a highly experienced team member. This AI-powered assistant is already making a significant impact across the service. Here’s how: ✅ 1. Time Savings for Frontline Staff Hey Geraldine saves the Occupational Therapy team an average of 15 minutes per conversation, allowing staff to focus on priority cases and complex tasks. ✅ 2. Consistent Expert Guidance Built around the advice of a trusted practitioner, the tool ensures staff receive reliable, high-quality answers instantly, even when the real Geraldine is unavailable. ✅ 3. Smarter Decision-Making The insights dashboard tracks key trends and frequently asked questions, enabling data-driven decisions on training needs and resource allocation. ✅ 4. Enhanced Workforce Confidence By offering on-demand support and tailored resources, Hey Geraldine helps upskill staff and build confidence in technology-enabled care solutions. ✅ 5. Driving Digital Transformation Integrated within Microsoft Teams, Hey Geraldine is encouraging wider adoption of digital tools, reducing incoming queries and promoting proactive use of assistive technology. 🌟 A fantastic collaboration between Peterborough City Council, Outcomes Matter Consulting, and Datnexa – making a measurable difference in social care services in Peterborough! https://lnkd.in/eWKieM8N #LGAi #AdultSocialCare #ImprovingOutcomes #AI #Chatbot #CaseStudy

Local Authority Director / Assistant Director... 🫵 AI is here. You've probably heard the hype, but what does it really mean for you as a senior leader in local government? Join me and Adam on Thursday 27th February for a free 2 hour online professional development workshop tailored specifically for Local Authority Directors and Assistant Directors. We know you’re busy. That’s why this session is designed to be rapid, practical and actionable. We’ll cut through the noise and get to what matters most: using AI to make a real difference in your services. To confirm your spot, just pop me your email address, and we’ll send you the diary invite. We've already had colleagues from 12 Local Authorities sign up just this week 👏 Looking forward to meeting lots of new connections then! ✨ #LGAi #Director #AssistantDirector #LocalAuthorityLeadership #ProfessionalDevelopment