RWRD

RWRD

Consumer Services

RWRD is a platform focused on rewarding hospitality business, customers & staff.

About us

Rewarding both sides of the counter across hospitality, with a focus on great coffee and independent, founder led businesses. Helping consumers to discover better coffee with rewards for customers & baristas alike, through innovative loyalty, engaging plug & play marketing & cashless tipping for teams.

Industry
Consumer Services
Company size
2-10 employees
Headquarters
London
Type
Privately Held
Founded
2019

Locations

Employees at RWRD

Updates

  • RWRD reposted this

    View profile for Gavin Wilkinson, graphic

    Director & Co-Founder at Datitude | Managed Data Platforms & Solutions - making it quicker & easier for businesses to connect, integrate, unify and transform their data

    Lovely, as ever, to catch up with Rod McKie, a legend in the F&B world, this time to talk about data. Its a new vertical for Datitude but one with so much opportunity for making a difference, allowing decisions to be made based on real insight. We appreciated the opportunity to pick his brains, thank you. Given our conversation, how cool to see our local independent coffee shop making great use of technology with their app-based loyalty programme, RWRD, positioned right next to the card machine. Sarah Hughes remember your sunnies next time!

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  • The final Code of Practice for the Employment (Allocation of Tips) Act 2023 was released yesterday afternoon. Changes coming into force in October 2024. If your business is looking to handle tips in a digital way, make sure you check out RWRD TipBox 👉 https://lnkd.in/ePsfvvwc

    View profile for Adam Cozens, graphic

    MD & Co-founder of Perky Blenders - Franchise opportunities now rolling out. Contact me for wholesale supply and office coffee contracts.

    ARE YOU AWARE OF THE EMPLOYMENT (ALLOCATION OF TIPS) ACT 2023? What’s the story? From October 2024 the UK Government will enforce a new law that impacts the entire hospitality industry. Specifically this will impact how businesses collect, process and distribute staff tips. The Employment (Allocation of Tips) Act 2023 has a number of key impacts on businesses; - Must allocate tips fairly across the team that earned the tips. - Records must be maintained of all tips collected. - A written ‘Tipping Policy’ must be in place and accessible by customers and staff. - Tips must be paid within 1 month of being given. - No deductions from a given tip can be taken (such as card fees, admin charges, processing fees). So, if you have a jar with loose change in it, distributed by a manager every now and then or, you're collecting tips on the card machine, deducting card fees and processing fees before paying out, you could face penalties for either scenario which isn't compliant for up to £5,000 per claim. What should you do about it? There are some key changes that must be made before July 2024 in order to ensure business remain the right side of the law. If you are collecting in cash; - Keep records of all tips & payouts Distribute 100% of the tips every month. - Write a policy of allocation. If you are cashless; - Implement a digital tipping solution to ensure you are compliant. Read about the new regulations for yourself here - https://lnkd.in/e_W8iG7A A massive thank you to RWRD Tipbox for sharing this information with us. TipBox has been handling tips within the coffee industry since 2022, closely following the recent law changes. TipBox offer a simple solution to ensure your shop is fully compliant with all regulations, and your team are collecting maximum tips. What does TipBox Offer: - Instant cashless tip collection on small counter top device - 100% of the tips are directly paid to staff within 1 month - Fair allocation based on hours worked - Complete records of every tip & every payout - Tipping Policy for your business to reference. *This post has been edited with the updated compliance date which was July 2024 and is now October 2024.

    Employment (Allocation of Tips) Act 2023

    Employment (Allocation of Tips) Act 2023

    legislation.gov.uk

  • View organization page for RWRD, graphic

    731 followers

    Our founders Miles Bailey & Tim Silbermann visited Lavazza Group HQ in Turin to discuss how RWRD connects stakeholders across the coffee industry during an #openinnovation event. Exciting to see other businesses also driving amazing ideas to improve the industry in all sorts of ways! ☕️👌

    View organization page for Lavazza Group, graphic

    292,571 followers

    The #OpenInnovation project demo day at #NuvolaLavazza, in partnership with Innoleaps | Business Builders: seven startups from around the world presented their innovative solutions to improve the buying experience and strengthen our direct ties with consumers. The selected startup will have the chance to develop a pilot project with our team. Congratulations to all the players that have been part of this transformation! 🚀 RedAbissi, Coffee Cloud, Loyale, RWRD, Zero-code, Pikeen, VSUALTHREE60

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