What happens when a company puts empathy at the centre of its design process? At Smallfry, we teamed up with Salts Healthcare to shift their focus toward truly understanding their customers. By collaborating with stoma patients, healthcare professionals, and Salts’ internal team, we helped build a culture of empathetic design that guided the creation of their new line of ostomy bags: Confidence BE®. Through workshops and “meet the designer” interviews, Smallfry uncovered the challenges stoma patients face every day, resulting in a product line that proved user-focused design isn’t just good for people, but good for business. Read the full story here: https://lnkd.in/exJUmt5R (Reviews taken from Salts Healthcare’s 2020 survey).
Smallfry Industrial Design
Design Services
Coventry, West Midlands 4,960 followers
Blending strategy, research & design to develop products and services that grow your business.
About us
We are designers, strategists, researchers and engineers. Smallfry is a West Midlands based design and innovation consultancy found in 1971. We design products and services from front-end research through to design for manufacture, with a focus on business strategy and human-centred design. Our ability to utilise strategic design expertise has consistently achieved organic business growth for our clients.
- Website
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www.smallfry.com
External link for Smallfry Industrial Design
- Industry
- Design Services
- Company size
- 11-50 employees
- Headquarters
- Coventry, West Midlands
- Type
- Privately Held
- Founded
- 1971
- Specialties
- New Product Development, Design Thinking, Product Design, Industrial Design, Research, Strategy, Consumer Insights, Innovation Consultancy, Innovation Coaching, Design for Manufacture, and Medical Device Design
Locations
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Primary
School Street
Wolston
Coventry, West Midlands CV8 3HG, GB
Employees at Smallfry Industrial Design
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Steve May-Russell
CEO Smallfry / Former Chairman - British Industrial Design Association. Coach, Mentor and Consultant. We help people innovate products and services…
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Terry Collinson
Owner
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James Reynolds
Senior Industrial Designer
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Charles Jones
Design Manager at Smallfry Industrial Design
Updates
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Before we get too far into 2025, we’re taking a moment to look back at a few of the amazing events Smallfry attended in 2024. From networking with regional industry leaders to showcasing our expertise in design and strategy, it’s been a fantastic year for connecting, learning, and growing. Here’s a couple of last year's highlights: Birmingham Tech Week – Attending events across the city, showcasing how design and innovation drive growth in the region's tech sector. The Engineering Design Show (EDS) – Hosting a keynote talk, focusing on Smallfry's work with Haier Europe and what went on behind the scenes to revive the Hoover brand. The Medilink Midlands Innovation Day – Making new connections and sharing insights on medical device design. Swipe through the photos to see some highlights from our year 📸 What were your favourite industry events of 2024? Let us know in the comments. STEAMhouse | TechWM | WMHTC West Midlands Health Technologies Cluster
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To kick off the new year, we'll be attending Blue Zone Consortium's networking event at NTU this Friday! Blue Zones are specific areas of the world where people live longer and have lower rates of chronic diseases. As an organisation, the Blue Zone Consortium supports researchers to work across disciplines and industries to develop solutions that help people live longer and healthier lives. The event was unfortunately cancelled last year, but Kelly Myall-Chance is looking forward to attending this time and discovering how Smallfry can help these researchers bring their ideas to life. #MedicalDeviceDesign #IndustrialDesign
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This weekend, we sent out a Christmas gift to the winner of our Christmas competition 🎁 Ty Townsend-Bishop is an industrial design student at the University of the West of England and wished for new fine liners and sketching pens! 🖊️ We’re proud to support the next generation of designers and can’t wait to see where Ty’s creativity takes him. #ChristmasWishes #IndustrialDesign
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What do designers want for Christmas? This year at Smallfry, our design team has put together a wish list of the gifts they’d love to find under the tree. 🎄 But here’s the twist: we want to spread the joy. 🎅 Follow us and comment below your dream Christmas gift, and we might just make it come true for one lucky person in the comments! Get some inspiration from our team's wish list: https://lnkd.in/d6X4mQjZ Let’s get into the holiday spirit together—what’s on your list this year? 🎄🎁 [COMPETITION NOW CLOSED]
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The Photon UVC uses a 5 second dose of UVC light to kill corneal infections. When developing the device, Photon Therapeutics were keen to have a design that set out their future ambitions with a visual brand language that conveyed precision, confidence, and cutting-edge technology. To achieve this, the design showcases a sleek, clinical form, complemented by contrasting colours that emphasise soft edges and flowing chamfers, carefully balanced in the hand. Last month, the Photon UVC launched at the London Vet Show & BVA Live. View the full case study via the link in the comments. #VisualBrandLanguage #IndustrialDesign #MedicalDesign
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Steve May-Russell collaborated with MTC’s Rebecca P. today to run a workshop on cultural considerations in product design at the WMHTIA International Assembly. Steve shared some experiences from his years in the industrial design industry and how listening to the voice of the customer/patient is integral from the very beginning of any product development process. #ProductDevelopment #ConsumerInsights #VoC #MedTech
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We're excited to be at the WMHTIA International Assembly today! This flagship event brings together the brightest minds and innovators in healthcare from the West Midlands, across the UK, and around the globe. The energy here is great, with researchers, businesses, funders, and sector specialists all coming together to drive the future of healthcare. We’re forward to discovering cutting-edge innovations, forging new connections, and helping shape the next wave of transformative healthcare solutions as a delivery partner of the accelerator. Are you here too? Let’s connect! 🤝 #HealthcareInnovation #Networking #Collaboration #Innovation
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Smallfry Industrial Design reposted this
😯 Less than a week to go to get you applications in for the Health Tech Enterprise Innovation Voucher Competition, sponsored by product design and development specialists Smallfry Industrial Design! ‼️ Get your ideas in by 5pm on 6th December ‼️ 💡 Rewarding the most novel ideas in MedTech innovation the Innovation Voucher 💵 will enable the winners to work with the Health Tech Enterprise and Smallfry teams to develop and progress their ideas. 👩⚕️ 👨⚕️ The Innovation Voucher competition is open to all NHS staff within Health Tech Enterprise's NHS Trusts network. To see if ideas from your trust are eligible to enter look here: https://lnkd.in/eHxqf2ch. 👩⚕️ 🧑⚕️ 👨⚕️ 🤷♂️ 🤷 staff in any role, responsibility, department or grade are encouraged to enter their medical technology ideas. You can read more about the competition and download the application form by visitng this link: https://lnkd.in/et2Ms-Au #innovation #competition #NHS #ideas
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The November newsletter is out! This month in Now, Next, News, we’re celebrating product launches, sharing key updates, and looking ahead to upcoming events. If you’re curious about what’s happening at Smallfry and how we’re helping businesses innovate, this is for you. Read the latest edition here 👇 #Innovation #IndustrialDesign #ProductDevelopment #NowNextNews