Thirteen Twelve Consulting

In November we had the pleasure of delivering a condensed version of our full day workshop “Be Seen By Your Ideal Clients & Nurture Them To Loyalty” to the Suite Press Stationers Retreat attendees. Image @_nataubry_ #marketingworkshop #customerjourneymapping #customerjourneyworkshop #marketingstrategy #customerexperience #customerjourneystrategy #weddingindustrymarketing #weddingindustryconsultant

It has been such a pleasure to work on such a large, full-service project for the amazing Nikkita Palmer over the last few months 🍾. From inputting stock into her new CRM system to marketing strategising, website building, and much more, we found great joy in this project! We’re proud to have helped bring her vision to life and deliver results that matter. Thanks for trusting us with your goals, Nikkita & we can't wait to see what’s next for Nikkita Palmer Designs Ltd #clientsuccess #crm #marketingstrategy #digitalmarketing #teamwork #businessgrowth #customerjourney #weddingvenueconsultant

For this client, we delivered comprehensive reports that covered everything from market research insights to mystery shopping evaluations and audience segmentation analysis. These insights empowered the venue to:⁠ ⁠ 🍾 Rediscover their ideal client and align with future goals⁠ 🍾 Update and tailor their marketing efforts with this client in mind⁠ 🍾 Simplify and update their services to again, speak to this client⁠ 🍾 and improve their customer’s journey and enquiry process⁠ to achieve a smoother experience ⁠ ⁠ They sensed something was holding them back but couldn’t identify the issue internally. After seeking our unbiased opinion, they quickly implemented improvements to their website and refined their internal processes, allowing them to engage with their refreshed target market.⁠ ⁠ We are so pleased that this client not only found great value in our work but has already seen results and progression from our suggestions.⁠ ⁠ #testimonial #customerjourney #customerservice #fractionalmarketing #marketingservices #weddingbusiness ⁠ ⁠

Did you know that we offer B2B venue management services? Alongside our couple-focused wedding day coordination, we also provide wedding venues with the expertise and logistical assistance needed to run a wedding day. Operating white-label as if employed directly by your venue, or under our own name if preferred, our team can carry out various day-to-day tasks to help you grow the business until you’re ready for a full-time in-house team. Or, for those looking for a more hands-on approach, our team is able to respond to enquiries, perform venue viewings and be the point of contact from enquiry through the wedding night. This service is run in conjunction with our sister company Thirteen Twelve Consulting, utilising the senior team member's knowledge & skillsets. For more information, get in touch at hello@hallandcoeventdesign.co.uk https://lnkd.in/eFsGyHiA #venuemanagement #weddingbusinessconsultant #weddingbusiness #weddingvenue #weddingvenueconsultant #venueconsultant

August flew (like really, flew!) past 🛩️ Fuelled by coffee, pastries and spaniels; our August saw many a project sign-off and a selection of new client's onboarding. We've also been lucky to have a few previous clients return to bolt on our copywriting services for an end-of-wedding season boost! Take a look below to see what we got up to, and what kept us going BTS! #monthlyreview #hospitalityconsultant #weddingsandevents #weddingvenueconsultant #brandaudit

👋🏻Wedding industry friends…how was August? As we move through autumn it’s time to reflect on summer and ask yourself some of the following questions.. Did your processes and admin hold up during the busy months? Did the team manage the flow? And what unexpected challenges or wins hit you along the way? We have a new service incoming that’s designed to help you complete a quarterly analysis of the customer experience and the systems behind it. If you want to delve into this summer's challenges and how to overcome them ahead of the festive season get in touch today. #customerjourney #customerexperience #weddingvenueconsultant #weddingindustryconsultant #ukweddingindustry

Over the past few weeks, we’ve been busy behind the scenes working on some exciting new services that we cannot wait to share with you.⁠ ⁠ Stay tuned if you are...⁠ 💫 struggling with the current processes and workflow within your business⁠ 💫 unsure if you reached your ideal client this summer ⁠ 💫 in need of a second pair of eyes in your business⁠ ⁠ If you are interested in working with us in the final quarter of 2024 get in touch today and let’s set the wheels in motion. We are now booking from October onwards across all service areas. ⁠ ⁠ https://lnkd.in/eWRYSBdy ⁠ #weddingbusinessmarketing #smallbusinessmarketing #weddingvenueconsultant #brandaudit #weddingseason #eventprofessionals #creativeconsulting ⁠ ⁠

We've been wrapping up several exciting projects lately, which has resulted in a selection of messages like these landing in our inbox...🍾 Now we may not be wizards (🪄) but we are certainly here to help. To get in touch and find out how we can help, pop us an email at elizabeth@thirteentwelveconsulting.com We can't wait to hear from you! #customerjourneyspecialist #surpriseanddelight #weddingbusinessmarketing #fractionalmarketingservice #brandaudit

Sometimes all it takes is an outsiders perspective and a good old plan of action to set the wheels back in motion. For this client we looked at target audience, business goals and pre-existing marketing materials to create a 3 month plan designed to re-ignite the marketing spark and take the pressure off whilst maintaining aligned brand messaging.

Fractional Marketing Services: Content⁠ ⁠ When it comes to online visibility, SEO-focused copy is your secret weapon. As part of our fractional marketing services we craft content that not only speaks to your audience but also boosts your search engine rankings. ⁠ ⁠ Within our fractional marketing services we can:⁠ - Conduct SEO research ⁠ - Write SEO targeted copy for your website⁠ - Write regular targeted blog posts ⁠ - Conduct a website audit ⁠ ⁠ ⁠ #weddingbusinesssupport #weddingbusinessconsultant #fractionalmarketingservices