Travel Risk Academy

We’re pleased to announce that Emma Lamb has joined the TRA community as a #TRAAmbassador. Emma is a Travel Safety Specialist with 13+ years of experience in the Finance and Tech industries, and that includes being Travel Manager for a corporate bank in Paris. She is a key contributor to ISO 31030:2021, shaping global Travel Risk Management standards, and serves on the BSI RM1/6 TRM committee. Emma oversees TRM frameworks, supplier relationships, and employee training for a 52k+ workforce. Passionate about hotel safety, she developed an audit tool to ensure high safety and security standards in corporate hotel accommodation. An active #GBTA member and now a TRA Ambassador, Emma is dedicated to educating others and enhancing business travel safety worldwide. Here Emma explains what it means to be part of the #TRA community and being an Ambassador. On becoming a TRA Ambassador: To me becoming a TRA Ambassador is all about educating others about the importance of Travel Risk not just internationally but also domestically. Travel Risk has been part of my life for over 14 years and if I can help others understand the importance of this not just within the businesses that they work for but also in our day- to-day lives, we can all travel a little safer and help others be at the forefront of a sector that has been overlooked for so long. Sharing experience and specialist knowledge within the TRA community: I have a wealth of experience in the TRM space and I’m happy to talk to anyone that will listen on the challenges that we've faced, how we’ve overcome them, and how to get stakeholder buy-in when it’s needed. And ultimately, how to build Travel Safety into a programme be it from a security, safety or a medical standpoint. Changes needed in the travel risk management space: For me personally, I’d like to see a change that ensures travel risk management and travel safety becomes part of a travel policy instead of being an afterthought. To help navigate ISO 31030 within travel policies the TRA can help by getting the message out and by educating others from policy owners to the travel suppliers we deal with on a daily basis. Watch this space for announcements on more TRA Ambassador & Mentor appointments... #TRA #travelriskacademy #travelriskmanagement #traveloptimisationmanagement #travelsafety #travelsecurity #travel #businesstravel #travelmanagers #hr #security #travelrisk #education #mentoring

Tomorrow (27 Nov) at 12:30 (GMT) hosted by Sara, three of our TRA Mentors, James, Jennifer and Carlos will talk about how to keep your travellers safe in an open and free-flowing conversation. Join this complimentary #MeetTheMentors webinar and find out more about the challenges and opportunities to get Pre-Travel Risk Assessments right. When you register, feel free to pose questions that you want answers on - there's a prompt for you to do that on the sign-up form or if you think of something as the conversation flows, use the webinar Q&A option and Sara will flag it to the #TRAMentors. So, join James, Carlos, and Jennifer, for an hour as we drill down into the detail of Pre-Travel Risk Assessments.   Sign up here:https://buff.ly/3V2zecu

What's a great way to make sure your travellers are safer for every trip, even if each one might be different? This Wednesday, join our complimentary #MeetTheMentors webinar and find out more about how Pre-Travel Risk Assessments are vital now the world feels like an even more risky place to travel around. Our Mentors will cover some of the barriers to using pre-travel assessments, like push-back from travellers, and how online booking tools often configure security as a part of the booking process.  As well as factors like having a lack of scope on risks that should be covered and not enough time spent on developing and applying a proper risk assessment.  As well as the perennial question from travellers, do we really need to do a Pre-Travel Risk Assessment for every trip? Of course, the answer is yes, if your organisation genuinely wants to look after its people. And as James Lawrence (Jim ) MSc CSyP FSyl explained previously on becoming a #TRAMentor, with the introduction of ISO 31030, he’d really like to see better standards and application of safer practices across the TRM space and that these standards are increasingly adopted by individuals and organisations globally. As the world is riskier than ever, he believes that it’s imperative that organisations adopt TRM as a key pillar to support safer global mobility and awareness. So, Jim sees this webinar as a great opportunity to talk about using pre-travel risk assessments as a really practical step for organisations to build better TRM within their travel programmes. So, join Jim, Carlos, and Jennifer - hosted by Sara McKenna, for an hour as they get into some of the detail. Wed, 27 Nov 2024 12:30 - 13:30 (UTC+00:00)   Meet the Mentors Webinar Series: Pre-Travel Risk Assessments – sign up here:https://buff.ly/3V2zecu PS. Register now - and when you do, please feel free to submit questions Sara will ask on your behalf during the webinar.

One of our TRA Mentors Kevin Coffey often shares job roles in #TRM - we’re resharing for our network. Thanks 🙏 KC

We’re pleased to announce that James Lawrence (Jim ) MSc CSyP FSyl has now joined the TRA community as a #TRAMentor. A Director of Peregrine Risk Management and a Chartered Security Professional, James has over 25-years international security and risk management experience including working in complex and high-risk regions. He’s implemented travel safety programmes to enable safe and secure travel worldwide and recently developed new security, transportation and incident management chapters for the ABTA Tourism Accommodation Health & Safety Technical Guide. With a Master’s Degree in Risk, Crisis and Disaster Management he possesses vast expertise in the delivery of global risk management and security services and was recognised as CIR Risk Management ‘Risk Manager of the Year 2023’. On becoming a TRA Mentor: I’m delighted to have been invited to become a TRA Mentor, I specialise in the delivery of strategic security risk management solutions that encompass crisis and emergency planning, physical and people security, travel risk management, hotel security and corporate risk consultancy, so it’s safe to say that I’ve a passion for anything and everything travel and security risk related! I’ve even been given the title and hashtag #JimLovesTravelRisk! I’ve worked with Bex, one of the TRA co-founders, over a number of years and we bonded immediately over our love and passion for travel risk, so becoming a mentor was an easy decision. Sharing experience and specialist knowledge within the TRA community: I’ve developed and implemented travel safety programmes across many sectors which has enabled safe and secure travel around the world. I’m a Chartered Security Professional and a busy lecturer across the education sector with particular focus on complex and high-risk travel. Recently I was awarded Risk Manager of the Year 2023 at the CIR Risk Management Awards. As well as having a Master’s Degree in Risk, Crisis and Disaster Management, I’m currently working towards a Doctorate in Security Risk Management. In addition to this, I’ve built travel risk management software solutions that are now being actively used across the travel risk space to minimise and reduce risk exposure. I can bring a wealth of knowledge to support the TRA community. Changes needed in the travel risk management space: I would really like to see better standards and application of safer practices across the TRM space and with the introduction of ISO 31030, I hope these standards can be adopted by individuals and organisations. I believe the world is riskier than ever, and organisations should adopt TRM as a key pillar to support safer global mobility and awareness. Watch this space for announcements on more TRA Mentor and Ambassador appointments... #TRA #travelriskacademy #travelriskmanagement #traveloptimisationmanagement #travelsafety #travelsecurity #travel #businesstravel #travelmanagers #hr #security #travelrisk #education #mentoring

Thinking about how to keep your travellers safe even before they head out the door? Next Wednesday, jump into our complimentary #MeetTheMentors webinar and find out why sometimes Pre-Travel Risk Assessments are one of the hardest areas for organisations to get to grips with. Often there’s push-back from travellers, and online booking tools typically configure security as a part of the booking process.  These factors combine and there’s a lack of scope on risks that should be covered and not enough time given over to develop and apply a proper risk assessment.  But then again, are Pre-Travel Risk Assessments really needed for every trip? So, join #TRA Mentors Carlos Claro, Jennifer Milton, and James Lawrence (Jim ) MSc CSyP FSyl for an hour as we drill down into the detail. Wed, 27 Nov 2024 12:30 - 13:30 (UTC+00:00)   Meet the Mentors Webinar Series: Pre-Travel Risk Assessments – sign up here:https://buff.ly/3V2zecu PS. Register now - and don't forget to let us have your questions when you book to attend.

Save-the-Date | TOMS25 London, UK : 13-15 May 2025  Our second Travel Optimisation Management Summit will be held in central London with an agenda shaped partly by attendee feedback from our inaugural TOMS event from earlier this year.  Are you ready to be part of TOMS25?  If you are, get your ticket here: https://buff.ly/4fEaf7Y And even if you just want to think about it, no problem. But please - save TOMS25 on 13-15 May, in your calendar!  #TRA #TOMS25 #Travelriskmanagement #TravelOptimisation #corporatetravel #businesstravel #HR #Security

A great example of how evolving AI and technology is being used to safeguard travellers and enhance travel-related risk management decision-making in a way that's more personalised, timely and relevant. Thx Bruce McIndoe (#TRAMentor) for flagging this - and kudos to samdesk

We’re pleased to announce that Barry Fleming has joined the #TRA community as a TRA Mentor. Barry has extensive experience operating at senior marketing management level within the corporate travel sector for more than 25-years. He’s helped drive marketing strategy and tactical delivery primarily (although not exclusively) for a number of travel management companies that included local national players through to global TMCs. His driving principle is to help shape an organisation’s brand promise so that it’s true to the customer expectation and service experience. Barry shared thoughts on what he can contribute to the TRA community and how he’d like to see change develop across the travel risk management space. On being a TRA Mentor Generally speaking, marketing folk are few and far between across the corporate travel and risk management sectors. So, I feel humbled and grateful to be asked to support the TRA by offering a perspective as a marketing mentor for its community. Sharing experience and expertise within the TRA community I genuinely think we’re seeing the emergence of an intersection for managing corporate travel and its inherent and recognisable risks. It’s potential is to blend expertise from programme management as a procurement discipline, HR initiatives that protect travellers and their wellbeing, along with the safeguarding of organisations and their reputations by risk and security management teams. In order to elevate strategic thinking and support behaviour across organisational functions, collaboration, communication and engagement are essential – and that’s what I’d love to help with. Changes needed across the travel risk management space Innovative technology needs to play its part both as a disruptor and enabler – as will emerging AI applications set to dramatically enhance the speed of analysis and offer predictive perspectives to act on. While Generative AI, like Chat GTP Custom apps, will make short work of turning long-winded and often out-of-date travel policy documents that few read into short, snappy relevant guidance and advisories for travellers telling them exactly what they need to know and when they need to know it. Watch this space for announcements on more TRA Mentor & Ambassador appointments... #TRA #travelriskacademy #travelriskmanagement #traveloptimisationmanagement #travelsafety #travelsecurity #travel #businesstravel #travelmanagers #hr #security #travelrisk #education #mentoring

Changing employee behaviour is a perennial challenge for organisations the world over, whether you’re an SME or a global operation. But getting people to understand why you want them to do things differently and make better informed decisions is the key to unlocking the desired change. Whether it’s policy and procedures designed to keep employees safe when they travel, choosing more sustainable options or simply reducing travel costs, engaging with your audience at the right time and in the right way is crucial. As a universally recognised example of outstanding employee engagement practice – even though it’s from 10-years ago - Mondelēz International connected with its 100,000+ employees worldwide to achieve a 20% cost-saving by changing their travelling employees’ mindset. Creating a unique travel programme brand labelled as ‘The MDLZ Way’ it conveyed the ‘why’ and ‘how’ of what it expected of travellers while aligning with a zero-based budgeting initiative designed to save $1Billion across its entire global operation. Mondelez was supported by Advito who helped to design and implement a highly effective traveller engagement programme – see comments for case study. More recently in 2023, as part of its Ambition Carbon Zero plan, AstraZeneca set out to reduced travel-related Scope 3 GHG emissions - 50 per cent by 2030 and 90 per cent by 2045 compared to a 2019 baseline. The challenge was to engage directly with 60,000 travellers across its 90,000 worldwide workforce. Alongside enhanced data reporting built around parameters specific to AstraZeneca’s business goals and operations and more accessible as dashboards, and the promotion of sustainably nuanced travel options (including avoiding short trips, and rail over air in key markets), a critical driver for changing traveller behaviour was a carefully orchestrated communications programme. Dubbed 'Every Mile Matters' it featured timely, relevant and contextual traveller education, messaging and ‘point-of-sale’ prompts. Kerrie Henshaw-Cox, Associate director of business travel, explained” The travel team was at the core of the campaign, answering travellers’ questions and keeping up the dialogue. We collaborated with internal comms teams around the globe to provide messaging that was timely, relevant and in multiple languages.” The campaign proved so successful that it continued into 2024, see comments for case study. What is also clearly evident in these examples is that where an organisation’s culture encourages and enables collaboration across functions and departments, the more aligned the actual outcomes become with the overall business objectives and desired goals. And that cross-functional collaboration of expertise is the very essence of #TravelOptimisationManagement and an approach that the #TRA is strongly advocating for. For the TRA Guide on engagement: https://lnkd.in/e_7JV84H