Voicescape

Ahead of International Women's Day tomorrow, we wanted to take a moment to celebrate all the incredible women shaping the social housing and local authority sectors who are leading change, driving innovation and making a real difference in communities across the UK.❤️ At Voicescape, we're so proud to work with so many inspiring women who are instrumental in helping us support our clients every single day, we simply wouldn't be where we are without you.💪 This year’s theme, #AccelerateAction , "focuses on the need to Accelerate Action and emphasise the importance of taking swift and decisive steps to achieve gender equality" and we couldn't agree more. To all the women at Voicescape and in the social housing and local authority sectors —we see you, we celebrate you, and we stand with you. 🤝 #TeamVoicescape #InternationalWomensDay

When tenant repayment agreements fail, what’s really breaking down? It’s not your team – it’s your system. 💡 Here’s why 90% of these agreements fail within six months: • Without visibility into agreement health, risks go unnoticed🔒 • Manual workflows waste time and increase errors, causing frustration👎 • There’s no system to proactively manage agreements or predict failures📉 But what if: • Admin-heavy tasks could be automated, freeing up officers for higher-value work?⚙️ • Predictive tools flagged at-risk agreements early, enabling action?🧠 • Your team had the data-driven insights they need to recover more cash?💷 Interested in learning more about the technology and behavioural science behind the solution? Read our blog here: https://hubs.li/Q039F6J80 #TeamVoicescape #TechForGood

One week to go until Team Voicescape head down to Nottingham for the annual Housing Technology conference!🎉 Join us on 11-13th March at Stand 25 to explore how AI and automation can transform your housing operations. Meet our team, see our latest innovations in action and don’t miss our exclusive session... 🚨LIVE SPEAKER SLOT: Accelerating AI Adoption for IT Leaders Join us for an exclusive discussion hosted by Voicescape’s Peter Hudson, featuring special guest Adrian Moore, Head of IT at bpha! Discover how IT leaders can fast-track AI adoption to enhance productivity and resilience in housing operations. Gain insights into the latest advancements in intelligent automation and income analytics, and learn how to develop an AI and machine-learning strategy that drives real innovation. Don’t miss this great opportunity to stay ahead in an ever evolving housing landscape!🏠 📍 Main Theatre | Thursday 13th March | 11:30 AM We look forward to seeing you all there! #TeamVoicescape #TechForGood

Team Voicescape have made it across the border for Chartered Institute of Housing's Scotland Housing Festival! Join Luca and Luke at stand 20, who are on hand to explain how we’re helping housing providers across the UK improve arrears collection rates in an ethical and effective way through our award-winning innovations. 📈 We’d love to hear your thoughts and explore how we can support your organisation, so drop by and say hello! 👋 #TeamVoicescape #TechForGood #CIH

What’s the real cost of your arrears management strategy? It’s more than just missed repayments. Failed repayment agreements distort financial forecasts, inflate operational costs, and misdirect resources – leaving Finance Professionals struggling with incomplete data and outdated systems. Instead, there’s a solution where: 🔍 Real-time visibility into agreement health helps you focus resources where they’ll have the biggest impact on your bottom line 🔔 Predictive insights spot risks before they escalate, improving cash collection 🧠 Behavioural science insights help create sustainable agreements with tailored instalment values and durations, making repayments more likely Interested in learning more about the technology? Read our blog here: https://hubs.li/Q038Y-CY0 #TeamVoicescape #TechForGood

If we had to sum up February in just one word, it would be ‘innovation’ ⚡ From our Income Innovation Day to a big win at the Housing Digital Housing Innovation Show – and the public unveiling of our newest solution and the latest innovation in the social housing income arena… Agreements Manager. This is an edition of Interconnect you won’t want to miss! Get all the details on what has been a momentous month here at Voicescape 👇 #TeamVoicescape #TechForGood

Finance Directors: How much is inefficiency really costing your organisation? It might be more than you think 👉 Failed tenant repayment agreements distort collection projections, increase operational costs, and make financial recovery difficult. 📉 Voicescape Agreements Manager is a first-of-its-kind solution built to solve these problems. By tracking agreements in real time, using predictive analytics to flag risks early, and automating workflows, it empowers you to achieve fewer failures, improve forecasting, and recover more cash.✔️ Want to learn more? Head to our website here: https://lnkd.in/eGQqAW-K #TeamVoicescape #TechForGood

🚨Calling all Housing professionals 🚨 The social housing sector is fraught with challenges for both tenants and landlords - challenges which depend on innovative solutions. I speak to Income Managers, Heads of Housing, and Directors of Finance every day - here's what they tell me: - Mass migration to Universal Credit from Housing Benefit is forcing tenants to take accountability for their own finances - but financial literacy is crucial for this to be successful - The cost of living crisis means more and more tenants must make difficult decisions when it comes to their financial priorities - often week to week - Rent increases and inflation mean the financial strain on tenants is compounded - with the support they receive being stretched further and further year-on-year The question to be asked is: do these challenges still fit the traditional processes and solutions employed by social housing professionals❓ Voicescape have identified a significant area where legacy technologies are severely limiting landlords proficiency in arrears collection: Tenant repayment agreements. Our research shows that up to 50% of tenant arrears are tied-up in ad-hoc, informal, tenant repayment agreements. This creates the risk of misrepresenting the amount of agreements within existing systems. This same research shows that 90% of these repayment agreements are broken in the first 6 months. Having identified this problem, it was only natural that we began to innovate a solution... Agreements Manager is available from April 2025🤝 Harnessing AI, behavioural science, and automation, Agreements Manager will enable you to: - Reduce repayment agreement break rates - Drive better financial outcomes - Promote sustainable tenancies As always, keen to hear my network's thoughts on this 💭

On February 6th, industry leaders and Voicescape users gathered to explore the future of social housing at our Income Innovation Day in London! It was a great day with lots of key highlights and talks including: 💡Ian Wright (CEO, Disruptive Innovators Network) inspired us to rethink solutions and embrace innovation. 💡Christian Hartley (AD of Customer Excellence, Stockport Homes Group) & Helen Caldwell (Head of Income Maximisation, Stonewater) shared their success stories using Voicescape to improve arrears and engagement. 💡Gary Haynes (MD, Voicescape) unveiled Agreements Manager—a game-changing solution for repayment agreements. Voicescape remains at the forefront of innovation, empowering landlords with smarter, data-driven solutions to improve income recovery. 👉Check out our latest blog here summarising our biggest event to date, we already can't wait for the next one!: https://hubs.li/Q0388mkw0 #TeamVoicescape #TechForGood

Housing leaders 📣 Tired of chasing tenant repayment agreements that always fail? It’s time for a smarter approach 👉 Manual processes, lack of visibility, and repetitive agreement breaks don’t just affect tenant relationships and cash collection – they can leave your team frustrated and overworked. 💢 Voicescape Agreements Manager aims to change that. ✅ By automating admin-heavy tasks, using predictive analytics to flag at-risk agreements, and providing actionable insights, your team can focus on what really matters: engaging tenants. 🗣️ Interested to read more? Head to our website here: https://lnkd.in/eGQqAW-K #TeamVoicescape #TechForGood