About us

ZIGUP (formerly Redde Northgate plc) is a leading integrated mobility solutions provider, with a platform providing services across the vehicle lifecycle to help people and businesses keep moving, smarter. We offer mobility solutions to businesses, fleet operators, insurers, OEMs and other customers across a broad range of areas from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance. The mobility landscape is changing, becoming ever more connected and ZIGUP uses its knowledge and expertise to guide customers through the transformation, whether that is more digitally connected solutions or supporting the transition to lower carbon mobility through providing EVs, charging solutions and consultancy. ZIGUP's core purpose is to keep its customers moving, smarter - through meeting their regular mobility needs or by servicing and supporting them when unforeseen events occur. With our considerable scale and reach, ZIGUP’s mission is to offer an imaginative, market-leading customer proposition and drive enhanced returns for shareholders by creating value through sustainable compounding growth. We'll achieve this through the delivery of our strategic framework, Enable, Deliver and Grow. ZIGUP supports its customers through a network and diversified fleet of approx. 130,000 owned and leased vehicles, supporting over 700,000 managed vehicles, with over 175 branches across the UK, Ireland and Spain and a specialist team of over 7,500 employees. We are a trusted partner to many of the leading insurance and leasing companies, blue chip corporates and a broad range of businesses across a diverse range of sectors. Our strength comes not only from our breadth of our award-winning solutions, but from our extensive network reach, our wealth of experience and continual focus on delivering an exceptional customer experience. Further information about ZIGUP plc can be found on our website: www.zigup.com

Website
www.zigup.com
Industry
Motor Vehicle Manufacturing
Company size
5,001-10,000 employees
Headquarters
Darlington
Type
Public Company
Specialties
Automotive, Vehicle, Claims Management, and Legal

Locations

  • Primary

    Northgate Centre, Lingfield Way

    Darlington, DL1 4PZ, GB

    Get directions

Employees at ZIGUP

Updates

  • Our UK&I Rental businesses collectively offer over 25 products and services to help keep our customers moving smarter. Their ‘One Team, One Mission’ approach delivers a fast, flexible and smooth customer experience that provides access to our full range of expertise, whether it’s transitioning fleet to electric, van hire, marker posts or more, we’ve got a full suite of support. #CustomerFirst #OneTeam #OneMission #ServiceExcellence Blakedale Ltd ChargedEV FridgeXpress (UK) Limited Northgate Vehicle Hire Van Monster

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    6,914 followers

    Our reliable Health, Safety & Environment (HSE) team are experts in keeping our customers and colleagues safe. With gold-standard environmental (ISO14001) and health & safety (ISO45001) management accreditations now across ZIGUP, this recent success shows how we’re doing things The Smarter Way and is recognition of our proactive approach to safety and sustainability.    Part of this proactive approach is down to site visits like our HSE team’s recent visit to some of our Spanish locations with the team there to see first-hand how they’re enabling a positive culture of safety, best practice, and continuous improvement.   #TheSmarterWay

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    6,914 followers

    Our team of experts make it their mission to be reliable, imaginative and agile in keeping our customers moving, so being acknowledged by our industry for this is always a proud moment. Sharing some of our latest award wins… 🏆 We had an award-winning night at the What Van? Awards with our Northgate Vehicle Hire team winning Rental Company of the Year and Van Monster being Highly Commended for Van Dealer of the Year. 🏆 Our NORTHGATE ESPAÑA team scooped an award win for Customer Service at Motor 16 for their dedication to customer excellence. 🏆 ZIGUP won Best Corporate Website – Mid Cap at The Investor Relations Society Best Practice Awards for our digital first approach to investors. 🏆 Our ChargedEV team were shortlisted for Fleet & Workplace Charging Provider of the Year at the Green Fleet Awards. 🏆 Our FMG team were shortlisted in the Large Business category at the Yorkshire Post Business Excellence in Business Awards. 🏆 And ZIGUP were shortlisted for Excellence in Learning & Development at the Yorkshire Excellence in HR Awards Congratulations to all nominees, finalists and winners. #AwardWinning #CustomerExperience #Innovation

  • Our financial results for the first half of the year show we continue to deliver solid results and are on track for full year expectations. This strong financial footing means we’re well-positioned to continue our growth trajectory and maximise opportunities within the mobility services market. Check out our website for more info: https://lnkd.in/gWsKZrJS

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  • We’re delighted that FMG Repair Services has opened their newest high-tech repair centre in Dundee, growing and strengthening the repair capacity throughout Tayside, Fife and Angus regions. The new 21,000 sq. ft site is kitted out with the latest tech, including specialist jigs, the latest ADAS kit, plastic repair and cosmetic aluminium repair capability for all types of vehicles including EV and hybrid. Dundee is one of four purpose-developed sites in new locations to open this year as part of growth plans; continued investment and upgrade works to existing sites now follows. Read the full press release here: https://lnkd.in/eM7kmv72

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    6,914 followers

    Our teams always put our customers first and this commitment enables our UK&I Rental businesses to provide customer experiences that go above and beyond, so we’re delighted that this is reflected in the great feedback we receive and our consistently high satisfaction scores. Hear from our experts on what ‘Customer First’ means to them and how they deliver brilliantly for customers, every time. https://lnkd.in/eqAR9Cqm #CustomerFirst #OneTeam #ServiceExcellence Blakedale Ltd ChargedEV FridgeXpress (UK) Limited Northgate Vehicle Hire Van Monster

  • For over 30 years our Auxillis team has been providing a range of top-notch accident management services, from vehicle recovery to coordinating repairs and arranging replacement vehicle hire, they enable customers to get back on the road quickly and efficiently. Providing UK coverage 24/7, 365 days of the year through their award-winning contact centre, large fleet of over 13,000 vehicles and robust network of 60 branches nationwide; it’s no wonder Auxillis are seeing success with their longstanding and more recent partnerships, plus rave reviews with 9 out of 10 customers recommending.

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  • Our FMG team are relied on and trusted to keep our carriageways safe after an accident, handling over 310,000 recoveries a year, from HGV breakdowns and major road traffic accidents to motorway closures and chemicals spills, repairing and recovering all vehicle types. Watch the video below to hear from Jim Dawson, Head of Operations Rapid Response (RRRM) as he talks more about FMG’s recovery and breakdown solution to the road network. #RoadSafetyWeek #VehicleRecoveryAssistance #RoadsideRepair #RecoveryManagement

  • The Institute of the Motor Industry (IMI) Skills Competition begins today and we’re honoured to have not one, but three, of our colleagues judging the contests, demonstrating the trust our industry has in our expertise. The competition sees the best young apprentice automotive talent go head-to-head to showcase their skills across things like Light Vehicle Technology, Heavy Vehicle Technology, Body Repair and Refinishing, and this includes our very own FMG Repair Services Panel Apprentice. Hear from our colleagues on the competition, why it matters and what it means to them to be a judge, including Daryl who’s our Talent Facilitator here at ZIGUP and took home the silver medal for Car Painting back in 2017.

  • It’s #RoadSafetyWeek and right across our business we keep customers moving smarter and safer in lots of different ways…   🟣…through prevention with products like Northgate Vehicle Hire's Telematics, which provides real-time vehicle tracking and insights to improve driver behaviour, or FMG's incident management support to reduce the frequency and impact of incidents.   🟣…through support to get back on the road quickly, like our award-winning team at Auxillis who help thousands of customers involved in fault and non-fault accidents stay safe, or FMG Repair Services' large network of 65 repair centres offering a broad range of repair solutions.   🟣…and in ways you may not realise. Those distance marker posts you see on motorway and A roads in the UK help keep our roads safer by pinpointing locations for maintenance or should the worst happen, emergency assistance – and you have Blakedale Ltd to thank for that – who are the UK’s leading manufacturer and supplier of Distance Marker Posts and Hazard Delineators.

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