Mezza Hotel

Mezza Hotel Reviews

Mezza Hotel

General Paulino Santos Dr, Koronadal City, South Cotabato, 9506, PhilippinesView Hotel Details
Mezza Hotel
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Mezza Hotel Guest Reviews

3.7/5
16 review
Verified reviews
Location3.7
Amenities3.6
Service3.7
Cleanliness3.7
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All reviews(16)
Positive reviews(10)
Reviews with photos/video(4)
Negative reviews(2)
Shenneth Joyce Morales
Deluxe Suite
Stayed in Dec 2023
Business travellers
2 review
3.2/5
Posted on Jan 30, 2024
Problematic toilet and the shower pressure is very low. Transferred to different room but the same problem. But the room is clean and tidy.
Response from Property: Thank you for staying at Mezza Hotel and for taking the time to share your experience with us. We are delighted to know that you appreciated the service level of our team. I am sorry to hear that your accommodation did not meet your expectations. I agree that there is a problem with the water pressure during the dates of your stay. We have since replaced our water pipes to remedy this issue. My apologies for this inconvenience. We hope to have the chance to welcome you again.Sincerely, Hotel Supervisor
Anonymous User
Economy Room
Stayed in Apr 2023
Couples
6 review
1.5/5
Posted on May 29, 2023
Location is good but very poor service...upon check in the receptionist is not even welcoming to guest and the room has water leaked from the rain,no toothbrush soap,and the toilet bowl is not cleaned as well.trash can don't have plastics too.not statistied and not recommend ed to others
Response from Property: Thank you for staying at Mezza Hotel and for taking the time to share your experience with us. We would like to apologize for any inconvenience you might have had during your stay with us. We highly value our guest's opinion, as our aim to give our guests the best possible experience and make them feel at home.We have already forwarded your comments in order to discuss it and to find the best possible solution in the shortest time. Once again, thank you for choosing Mezza Hotel. We hope to have the chance to welcome you again.Sincerely, Hotel Supervisor
Guest User
Economy Room
Stayed in May 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jun 30, 2023
nice hotel for its price, wide parking space and the ambiance is good.
Response from Property: Thank you so much for this lovely review. We hope you visit us again soon! Warmest wishes, (Mezza Team)
Austin
Economy Room
Stayed in Jul 2023
Couples
1 review
4.0/5
Very Good
Posted on Oct 7, 2023
Nice and quiet hotel off the main road, good value for the price and great service from the cleaners and staff
Response from Property: Thank you so much for this lovely review. We hope you visit us again soon! Warmest wishes, (Mezza Team)
Mark Gregorio
Economy Room
Stayed in Jul 2023
Solo travellers
5 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Always my go to hotel in Koronadal. The room is clean and cozy. The staffs were attentive and friendly. Well recommended.
Response from Property: Thank you so much for this lovely review. We hope you visit us again soon! Warmest wishes, (Mezza Team)
Patrick89
Superior Room
Stayed in May 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jun 21, 2023
Lovely place to stay, near a main (busy) road but you don't notice when you're in the hotel. Friendly staff
Response from Property: Thank you so much for this lovely review. We hope you visit us again soon! Warmest wishes, (Mezza Team)
Cheryl Carvalho
Economy Room
Stayed in Jun 2022
Solo travellers
23 review
3.5/5
Posted on Jul 23, 2022
Staff is very friendly makes me feel at home
Response from Property: Thank you for your kind word about our staff. We hope to have the chance to welcome you again.Sincerely, Hotel Supervisor
Guest User
Stayed in May 2023
Other
4.0/5
Very Good
Posted on Jun 29, 2023
For the price, our stay was very good and comfortable. Check in and out was a breeze. The hotel is near the highway and close to transportation. Food places are also in the near vicinity, though you can opt to have deliveries via food app. The room is nice and clean (as well as the whole hotel. Airconditioning works well and internet connection is reliable. They also have cable tv. Housekeeping is timely and prompt. They don't have elevators so ask for lower floors if you'll have a hard time with the stairs. Water pressure is also a bit low on the higher floors. They offer breakfast, however, we did not avail. Staff is accommodating and professional.
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