Lakeside Chalet, Mumbai - Marriott Executive Apartments

Lakeside Chalet, Mumbai - Marriott Executive Apartments Reviews

Lakeside Chalet, Mumbai - Marriott Executive Apartments

2 & 3B, near Chinmayanand Ashram, Kailash Nagar, Mayur Nagar, Morarji Nagar, Powai, Mumbai, Maharashtra, 400087, IndiaView Hotel Details
Lakeside Chalet, Mumbai - Marriott Executive Apartments
Lakeside Chalet, Mumbai - Marriott Executive ApartmentsLakeside Chalet, Mumbai - Marriott Executive ApartmentsLakeside Chalet, Mumbai - Marriott Executive Apartments
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Lakeside Chalet, Mumbai - Marriott Executive Apartments Guest Reviews

4.2/5
Very Good
45 review
Verified reviews
Location4.1
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(45)
Positive reviews(26)
Reviews with photos/video(6)
Negative reviews(7)
Khushbu
Two-Bedroom Apartment With Hill View
Stayed in Jun 2024
Family
30 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Excellent hotel, amazing service.. everything was convenient from the hotels ….. food was amazing Highly recommended..
Mahmut Aydin
One Bedroom Apartment with Hill View
Stayed in Jul 2024
Business travellers
6 review
4.7/5
Amazing
Posted on Aug 29, 2024
Hotel very good like home area have many construction inhope finish early
Mukesh
One Bedroom Apartment with Hill View
Stayed in Aug 2024
Family
61 review
5.0/5
Outstanding
Posted on Oct 20, 2024
This is value for money and my family enjoy stayed on this hotel.
Anand
One Bedroom Apartment with Hill View
Stayed in May 2023
Family
3 review
3.5/5
Posted on Jul 8, 2023
The apartments are poorly maintained and the property is beginning to show its age. The staff try and make up for the poor property quality with excellent service, but the rooms could do with a major makeover
Aashish Patel
One Bedroom Apartment with Hill View
Stayed in Jun 2023
Travel with friends
6 review
4.5/5
Great
Posted on Aug 3, 2023
Wonderful hotel with great service budgeted hotel with one bed room and two bedroom apartments
Jinah
One Bedroom Apartment with Hill View
Stayed in Sep 2023
Business travellers
12 review
3.0/5
Posted on Oct 6, 2023
The hotel room was too humidity.
Darshil
One Bedroom Apartment with Hill View
Stayed in Jan 2023
Couples
2 review
5.0/5
Outstanding
Posted on Feb 23, 2023
Great breakfast, great view, clean room. Worth visiting there.
ArtzMumbai
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Nov 24, 2024
Highly recommend this lovely friendly hotel with a great team . Very petfriendly . Po my husky loves it here .feels very comfortable . Team is so friendly in all departments Housekeeping .f&b ,Front office ,door *** . All are super friendly .you feel.at home . Lionel ,dipti ,Neha and some who i may have missed made po birthday very special Decorated the room .we had a cake cutting for po birthday Clean great hotel .lot of space to walk around .Excellent Special thanks to Lionel and dipti for making our stay special
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 27, 2024
For us coming to Mumbai, the Lakeside Chalet is our preferred place to stay. We had a spacious two bedroom apartment on the 5th floor for us and for my parents in law another one bedroom apartment just next door. The apartment was clean and had all we needed. The laundromat is one major advantage for us, especially travelling with three kids where you get lots of dirty laundry. We stayed for 16 nights and my kids enjoyed the facilities (pools, the kids play room, table tennis etc.) - they found new friends there as well. We also connected to a few of the long stay residents and it just became a home away from home for us. I was there for business. The location is about 20 minutes from the next train station and about the same distance from the next metro station (but a new metro line will open soon which won't be that far away anymore). It is a quiet place, away from the hustle and bustle of the city. A good place to return and relax a bit after a long day at work. What makes a big difference at a hotel is the staff. Besides doing their job, they really went out of their way to make us feel home in Mumbai. To some of them we had a closer connection and consider them as friends. We look forward to coming back, not only to enjoy the hotel facilities, but also to see a few of our friends again. Just to give a small example: When we came last year, they had a dessert on the menu which we really loved and that was not available anymore when we came this year. But we loved it and especially when bringing my mother in law from Germany, I wanted to have her try this dessert, because I knew she would love it. Chef Ravi was our hero and made it possible. Also when I had stomach problems, he created a special meal for me which was not on the menu, but it was delicous on the one hand AND also helped with my stomach. It would be a long list to mention everyone, but to name a few more: Nishant, Dinanath, Ankita, Vikrant, Joel, Lionel, the guys from houskeeping and at the reception etc... It's a great team and we are really looking forward to coming back. I plan to come back within the next two months, but we as a family are also looking forward to spending time at the Lakeside Chalet again in the near future.
Guest User
Stayed in Aug 2024
Business travellers
5.0/5
Outstanding
Posted on Sep 9, 2024
I had the pleasure of staying at Lakeside Chalet, Mumbai - Marriott Executive Apartments for 1.5 months during my relocation to Mumbai, and the experience was nothing short of exceptional. Nestled amidst lush greenery and overlooking a tranquil lake, this property offers a serene escape from the fast-paced city life of Mumbai. The spacious, well-appointed apartments made the extended stay incredibly comfortable, providing all the conveniences of home with a touch of luxury. The fully-equipped kitchen was especially handy for long-term guests like me, and the breathtaking views of the lake from my room were a daily treat. The staff deserves special mention for their impeccable service. They consistently went above and beyond to ensure I had everything I needed, making me feel truly welcomed. The hotel's amenities, including a modern gym, beautiful outdoor spaces, and a well-maintained swimming pool, made my stay even more enjoyable. Whether you're staying for a short visit or an extended period, Lakeside Chalet is a perfect blend of comfort, convenience, and tranquility. I highly recommend it for anyone looking for a peaceful retreat in Mumbai. I'm already looking forward to returning!
Guest User
Stayed in Feb 2024
Other
1.0/5
Posted on Mar 1, 2024
We visited Lakeside Chalet Marriott Executive apartments, Powai on 30th sept. 1. Got check-in after waiting for 2 hours 2. We had requested 2 cribs for babies under 1.5 years at the time of booking. It took the hotel 6 hrs after late check-in of 2 hours and several calls to help desk to finally get the cribs 3. The rooms were unsanitary. There were lots of dirt and dust on the floor and we had to call the hotel team 4 times to finally get the room cleaned, after 4 hours! 4. Every request and call made for snacks, cleaning the room were done only after a minimum of 3-4 calls to help desk after running out of patience 5. Breakfast cafe on the following day was full and we were asked to move to Westin which is at a steep height and difficult to climb with 2 babies in tow. We waited patiently for 20 mins only to reach Westin and be questioned by the Westin staff and hostess that why are we there. When we told Marriott team asked to come there then they put us on wait list, we waited with crying babies for 1 hr, many requests to offer us some place to feed the hungry babies.. pls note many tables were empty and only delayed bcoz they weren't cleaned up. 6. While check-out, we waited for over 1.5 hrs to get all our issues addressed and ensure such service is not received by other guests staying with babies. UTTERLY HORRENDOUS SERVICE EXPERIENCE. Would highly recommend staying at any other property in Mumbai but this. It DOES NOT live upto Marriott name and this should be strictly looked into bu the management.
Response from Property: Dear Guest, Greetings from the Lakeside Chalet-Marriott Executive Apartments ! At the onset allow me to thank you for sharing your feedback.Please do accept our sincere apologies on the service lapses experienced by you. These are certainly not expected of our otherwise benchmark services. We deeply regret the occurrence and would like to urge you to consider this as an aberration. The team is committed to turn this around on your next visit. We hope that you will give us an opportunity to redeem your trust in our brand once again. Hoping to welcome you back again soon. Warm Regards, Team Lakeside Chalet-Marriott Executive Apartments
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 30, 2024
I was upset at beginning with so many complains but they were very quick to resolve everything. I am impressed with their quick response. Kudos to the team. I had written a long review of all problems I had faced but their team was very quick on fixing everything and calling to apologize for the experience. I am happy to see such a turnover and making it a wonderful stay for their guest
Guest User
Stayed in Jul 2024
Other
2.0/5
Posted on Aug 30, 2024
To see a Marriott hotel have such standards were very sad to see. Food took over an hour and look and taste was horrible and cold. I ordered nachos and got pack of chips opened in a bowl. Bathtoom bowl was also giving out dirty water. Room TV was damaged screen. Floor board was coming up. Iron board was old and torn apart. This was just in first day. I am here for another few days so let’s see. Very disappointed to see such for Marriott
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Aug 7, 2024
MEA Powai has truly lived up to its second home tag line. There are several places to stay in Mumbai but we prefer to stay here because of excellent home like service and facilities. The rooms have all the amenities for extended family stays with kids playing area where the little ones can have fun in a safe environment. The staff go out of their way to help. Especial shout out to Devendra and Shirish under the able guidance of Lionel and Nishant for making our stay comfortable. Thanks to this team and their service.
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 30, 2024
We recently stayed for a family staycation at this property. We had a wonderful time right from the time of check in to check out. At the time of check in, since the room to be allotted to us was not ready, they temporarily gave us another (smaller) room - which was a wonderful gesture. The room finally allotted to us was spacious with a wonderful view of Powai Lake. The kids' playroom at the property was well stocked and thoroughly enjoyed by our kids. Even when we had a minor emergency with our kid, they were kind enough to quickly organise first aid and a complimentary taxi to the nearest hospital for further medical attention. Most importantly, Mr. Puneet (Manager) personally tended to the emergency and was a very calming presence in the entire situation. We enjoyed all our meals at the property. Special shout out to the Chefs on duty who made special meals for our kids.
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