Lanzhou Zhongshan Hotel

Lanzhou Zhongshan Hotel Reviews

Lanzhou Zhongshan Hotel

NO.168, Zhongshanlu, Chengguan District, Lanzhou, Gansu, ChinaView Hotel Details
Lanzhou Zhongshan Hotel
Lanzhou Zhongshan HotelLanzhou Zhongshan HotelLanzhou Zhongshan Hotel
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Lanzhou Zhongshan Hotel Guest Reviews

4.6/5
Very Good
1240 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(1240)
Positive reviews(1217)
Reviews with photos/video(256)
Friendly front desk staff(214)
Easy to get around(139)
Convenient parking(87)
Near shopping area(79)
Convenient for shopping(69)
Loved the night views(39)
Many dining options(18)
Excellent room layout(11)
Negative reviews(23)
Tham
Mini Double Room
Stayed in Apr 2024
Couples
11 review
4.7/5
Amazing
Posted on May 23, 2024
Friendly and helpful reception staff. Across the road is Zhongshan Bridge and other attractions.
Response from Property: Dear guest, Thank you very much for your valuable comments. We are honored to serve you. Your satisfaction and recognition are the greatest encouragement and motivation for us. Regarding the reception team you mentioned, we are very grateful for your affirmation. We have always been committed to providing warm and friendly service to ensure that every guest can feel the warmth and comfort of home every moment in the hotel. Our team will continue to work hard to continuously improve the service level so that every guest can feel our sincerity and professionalism. At the same time, we are also very glad that you mentioned that the transportation around the hotel is convenient, and Zhongshan Bridge and other famous attractions are opposite. We are well aware of the importance of location, so the hotel deliberately considered this when selecting the site in order to provide guests with a more convenient travel experience. Thank you again for your visit and good comments. We sincerely look forward to your next visit. We will continue to provide you with quality service and comfortable accommodation. If you have any suggestions or comments, please feel free to tell us, we will listen carefully and continue to improve. I wish you a happy life and smooth work!
Guest User
Mini Double Room
Stayed in Apr 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 8, 2024
Great location and friendly staff
Response from Property: 尊敬的客人, 首先,我們非常感謝您抽出寶貴的時間來對我們的酒店進行點評,您的反饋對我們非常重要。 我們很高興聽到您對我們的位置和員工都表示滿意。我們深知位置對於一次愉快的旅行體驗有着決定性的影響,我們酒店位於市中心的便利位置,讓您能夠輕鬆探索城市的各個角落。同時,我們也深感驕傲的是我們的員工團隊,他們始終致力於提供最優質的服務,讓每一位客人都能感受到家的温暖。 再次感謝您對我們的認可,您的滿意是我們最大的成功。我們會繼續努力,為您提供更優質的服務和更舒適的住宿環境。 期待您再次光臨我們的酒店,我們將全力以赴,為您提供一次更加美好的體驗。
Guest User
Standard Queen Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 1, 2024
The hotel is in a very good location. I booked a river view room 509, which has a good environment and can see the Zhongshan Bridge. The staff Xiao Wang is very considerate! Highly recommended to everyone!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好:非常感謝您選擇我們的酒店,並給予如此高度的評價!得知您對我們的位置、房間環境以及服務都感到滿意,我們深感榮幸和欣慰。河景房能一覽中山橋的美景,確實是我們酒店的一大亮點,能夠為您的住宿增添一份難忘的回憶,我們倍感欣喜。同時,小王能得到您的認可,也證明了我們團隊一直以來所堅持的“以客為尊,用心服務”的理念已經深入人心。我們會將您的表揚轉達給小王,相信這會成為她工作中不斷前行的動力。再次感謝您的強烈推薦,您的滿意就是對我們最大的鼓勵和支持。期待在未來的日子裏,能再次為您提供温馨、舒適的服務,也希望您能一如既往地關注和支持我們。祝您一切順意,期待與您再次相遇!
kayer9233
Queen Room With View
Stayed in Oct 2024
Travel with friends
20 review
4.5/5
Great
Posted on Dec 6, 2024
I highly recommend Zhongshan Hotel. You can see the Yellow River, Zhongshan Bridge (Yellow River Iron Bridge) and Baita Mountain from your room. It happened to be the first snow in Lanzhou in 2024. Watching the snowflakes slowly covering Baita Mountain and the Iron Bridge
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好!非常感謝您選擇中山賓館並留下如此温馨而美好的點評。得知您在入住期間不僅能享受到我們精心準備的客房,還能在房間內一覽無遺地觀賞到黃河、中山橋(黃河鐵橋)及白塔山的壯麗景色,我們深感榮幸與欣慰。尤其是您恰好遇到了蘭州2024年的首場雪,那一刻的雪景定是如夢如幻,將白塔山與鐵橋裝扮得分外妖嬈,為您的旅程增添了一份難忘的浪漫與驚喜。 您的滿意與讚賞是我們不斷前行的最大動力。能夠成為您美好回憶的一部分,我們倍感珍惜。請接受我們最誠摯的感謝,感謝您對我們賓至如歸服務的認可,以及對中山賓館獨特地理位置的青睞。我們深知,每一次的駐足與停留,都是對家的另一種詮釋,因此我們始終致力於為您營造一個温馨、舒適且充滿驚喜的住宿環境。 期待在未來的日子裏,您能再次光臨中山賓館,讓我們有機會再次為您服務,共同創造更多温馨而難忘的時刻。願每一次的相遇都能成為您心中最閃耀的星光。 再次感謝您的推薦與支持,祝您一切順遂,旅途愉快!
Guest User
Standard 2-bed Room
Stayed in Oct 2024
Family
9 review
4.8/5
Amazing
Posted on Nov 15, 2024
Although the room is a little small, the location is very convenient, it is very convenient to go anywhere, right next to Zhongshan Bridge. The view from the rooftop is also superb, beautiful and romantic!
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 非常感謝您選擇我們的酒店並抽出寶貴時間為我們留下如此詳盡而温馨的點評!得知您對我們的地理位置給予了高度評價,我們深感榮幸。是的,正如您所提到的,酒店位於中山橋旁,這一得天獨厚的地理位置確實為賓客的出行帶來了極大的便利,無論是探索城市的每一個角落還是享受周邊的美景,都觸手可及。 關於房間大小,我們非常理解每位賓客對於住宿空間的不同需求。雖然部分房間可能略顯緊湊,但我們始終致力於在有限的空間內提供儘可能多的舒適與便利,希望您的住宿體驗並未因此受到太大影響。未來,我們也會不斷傾聽賓客的反饋,努力優化房間佈局,以期滿足更多賓客的期待。 而您提到的天台景觀,真是我們引以為傲的一處寶藏之地。能夠為您帶來既漂亮又浪漫的視覺享受,我們感到無比欣慰。每當夜幕降臨,華燈初上,天台上的景緻更是別有一番風味,希望您能有機會再次光臨,享受這份獨特的寧靜與美好。 在此,再次感謝您的認可與支持,您的滿意是我們最大的動力。期待不久的將來,能有機會再次為您服務,為您打造更加難忘的住宿體驗。如果您有任何其他需求或建議,請隨時與我們聯繫,我們始終在這裏,用心傾聽,真誠服務。 祝您生活愉快,萬事如意!
Anonymous User
Standard Queen Room
Stayed in Aug 2024
Family
39 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The hotel is in a great location, right next to Zhongshan Bridge. Zhangye Road Pedestrian Street, Dazhong Lane, Yellow River Cableway, Baitashan Park, the Master and Apprentice Statue, and the Mother River Statue are all nearby and can be reached on foot; Gansu Museum and Ink Danxia are not far away. There are also all kinds of food, such as Nianpi, Fangha, Shouzha, Xingpi Shui, Hujia Baozi, Noodles, BBQ, etc. The hotel is also equipped with enough parking spaces, and it is very convenient to rent a car.
Original TextTranslated by Google
6/16
Response from Property: 尊敬的賓客, 您好!非常感謝您選擇入住我們的酒店,並花時間為我們留下如此詳盡且温馨的點評。得知您對我們酒店的位置讚不絕口,我們深感榮幸與欣慰。是的,正如您所説,我們酒店地理位置得天獨厚,緊鄰中山橋,不僅能讓您輕鬆漫步至張掖路步行街的繁華,還能近距離感受大眾巷的煙火氣息,以及黃河索道的壯麗與白塔山公園的寧靜。能夠成為您探索這座美麗城市的起點,我們倍感自豪。 同時,得知您對我們周邊豐富的美食資源也讚不絕口,我們倍感欣喜。從地道的釀皮、放哈奶茶,到手抓羊肉、杏皮水,再到胡家包子的獨特風味,每一口都是對味蕾的極致誘惑。我們很高興能夠成為您美食之旅的温馨驛站,希望這些美食能為您的旅程增添更多美好回憶。 關於您提到的停車位問題,我們一直致力於為賓客提供便捷的服務體驗。充足的停車位,旨在讓每一位駕車前來的朋友都能感受到家一般的便利與安心。您的滿意,是對我們最大的肯定和鼓勵。 在此,我們再次向您表示衷心的感謝。您的每一條建議都是我們前進的動力,我們將繼續努力,不斷提升服務品質,確保每一位賓客都能在這裏享受到超越期待的住宿體驗。期待您的下一次光臨,讓我們有機會再次為您服務,共創更多温馨難忘的時刻。 祝您生活愉快,萬事順意! 此致 敬禮!
Guest User
Queen Room
Stayed in Sep 2024
Couples
59 review
4.7/5
Amazing
Posted on Oct 23, 2024
The best hotel in Zhongshan Bridge, right by the Yellow River, surrounded by mountains and rivers, with beautiful scenery. Outside the window is the turbulent Yellow River. Standing in front of the window, you can see Zhongshan Bridge and Baitashan Park. It is very convenient to eat, drink, play and shop nearby. The parking lot is convenient. Staying in Zhongshan Hotel for sightseeing is the best choice. The hotel receptionist is warm and hospitable, the service is thoughtful, the room is clean and hygienic, the only drawback is that it is an old hotel, the room is a bit small, the breakfast Lanzhou ramen is very delicious, the rest is average, there is no tea.
Original TextTranslated by Google
6/8
Response from Property: 尊敬的賓客, 您好!非常感謝您選擇中山賓館作為您探索美麗蘭州的温馨港灣,並在此留下如此詳盡而寶貴的點評。您的滿意與認可,是我們最大的動力與榮幸。 得知您對我們地理位置的讚譽,我們深感自豪。中山橋畔,黃河之濱,這裏不僅承載着歷史的厚重,更以它獨有的風姿迎接着每一位遠道而來的朋友。能讓您在窗前就能領略到“黃河之水天上來”的壯闊與中山橋、白塔山公園的秀美,正是我們引以為傲之處。 同時,您提到的周邊便利設施與熱情周到的服務,讓我們倍感欣慰。我們始終致力於營造一個既便捷又温馨的環境,讓每一位賓客都能感受到家一般的舒適與自在。關於房間空間,我們理解您的期待,並已將您的寶貴意見反饋給相關部門,未來我們將持續優化空間佈局,力求在保留歷史韻味的同時,為賓客提供更加寬敞舒適的居住體驗。 早餐中的蘭州拉麪能得到您的青睞,我們倍感榮幸。蘭州拉麪作為本地特色美食,承載了無數食客的記憶與情懷,能為您的旅程增添一抹亮色,是我們最大的心願。至於茶水服務的不足,我們深感抱歉,並已在考慮增設更多茶品選項,以滿足不同賓客的口味需求。 再次感謝您的細心點評與寶貴建議,它們是我們不斷進步的階梯。我們誠摯地邀請您再次光臨中山賓館,相信未來的每一次相遇,都將更加超越您的期待。期待在不久的將來,再次為您提供更加完美的入住體驗。 祝您旅途愉快,萬事如意! 此致 敬禮!
Anonymous User
Standard 2-bed Room
Stayed in Sep 2024
Other
13 review
4.2/5
Very Good
Posted on Oct 20, 2024
Traveling with my family, the overall feeling is OK, the location is good, the water is a little less, always have to ask for it at the front desk, a bit troublesome, very close to Zhongshan Bridge, convenient for eating. Although there are some minor flaws, but overall good
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間分享您的寶貴意見。得知您對我們的整體服務和地理位置感到滿意,我們深感欣慰。您的認可,是我們不斷前行的動力源泉。 關於您提到的房間用品補給問題,我們深感抱歉給您帶來了不便。我們始終致力於提供周到細緻的服務,顯然在這次服務中我們未能完全達到您的期望。您的反饋對我們非常重要,我們已立即將這一情況反饋給相關部門,並將採取措施優化我們的服務流程,確保未來每位賓客在需要時都能及時得到所需,無需過多等待或主動索取。 同時,我們非常榮幸您能連續選擇我們的酒店作為您的休憩之地,並續住兩天,這不僅是對我們服務質量的肯定,更是對我們團隊莫大的鼓勵。我們承諾將持續改進,力求在每一次的服務中都能超越您的期待。 再次感謝您的寶貴建議與支持,期待在未來的日子裏,能夠再次迎接您的光臨,為您提供更加貼心、便捷的服務體驗。祝您一切順利,生活愉快! 此致 敬禮!
Yanzilouqian
Mini Double Room
Stayed in Sep 2024
Solo travellers
30 review
4.8/5
Amazing
Posted on Oct 14, 2024
Although the hotel is old, the room has obviously been renovated and is very comfortable to stay in. The lighting control is very good, the hot water is very good, and the hygiene is good. The most commendable thing is the location. It is very convenient to go out to see Zhongshan Bridge and eat. The hotel elevator does not look high-end, it is similar to a freight elevator. But the room is still quite good. At night, you can go to the eighth floor to see the night view of Zhongshan Bridge, which is very beautiful.
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好!非常感謝您選擇入住我們賓館,並在百忙之中抽出時間為我們留下如此詳盡而寶貴的點評。我們深感榮幸,也深知這份認可背後是您對我們服務質量的肯定與鼓勵。 得知您對我們翻新後的房間感到滿意,特別是房間的舒適度、燈光設計、熱水供應及衞生狀況都達到了您的期望,這讓我們倍感欣慰。我們的團隊一直致力於為每一位賓客營造温馨舒適的住宿環境,您的滿意正是對我們工作最大的肯定。 關於您提到的電梯外觀問題,我們已收悉並高度重視。確實,電梯的外觀可能未能完全匹配賓館的整體風格,但這並不影響其安全性能和便捷性。我們已將此情況記錄在案,並計劃在未來的改造升級中,對電梯區域進行整體優化,以更好地提升賓客的入住體驗。 同時,非常高興您喜歡我們賓館的地理位置,無論是探訪中山橋這一地標性景點,還是品嚐周邊的美食,都能讓您感受到便利與愜意。而八樓的夜景更是我們賓館的一大亮點,能夠為您的旅行增添一份難忘的回憶,我們倍感榮幸。 再次感謝您的寶貴意見,您的滿意是我們不斷前進的動力。我們期待在未來的日子裏,能有更多的機會歡迎您再次光臨,讓我們有機會用更加優質的服務,為您打造更加完美的住宿體驗。祝您旅途愉快,一切順利! 此致 敬禮!
Yunherenjiaclg
Standard Queen Room
Stayed in Sep 2024
Couples
57 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The hotel is strategically located in the city center, with convenient transportation, good hotel environment, convenient parking, and is very close to Zhongshan Bridge, shopping malls, and night markets. The room is clean and tidy, and Xiao Liu at the front desk is enthusiastic in service. I will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好!感謝您選擇下榻我們酒店,並在此留下如此温馨而詳盡的點評。得知您對我們的地理位置、環境、停車便利性以及周邊設施感到滿意,我們深感欣慰。中山橋、繁華商場與熱鬧的夜市,能為您的旅程增添不少色彩,我們很高興能成為您探索這座城市的温馨起點。 特別感謝您對小劉前台服務的認可,她的熱情與專業正是我們團隊一直追求的服務標準。每一位員工的微笑與努力,都是為了能讓每一位賓客感受到家一般的温暖與舒適。您的再次光臨是對我們最大的鼓勵和支持,我們定將不懈努力,持續提升服務質量,確保每一次入住都能超越您的期待。 期待不久的將來,能再次迎來您的光臨,讓我們有機會為您提供更加貼心周到的服務。同時,如果您有任何建議或需求,請隨時告知,我們非常樂意傾聽並改進。 祝您生活愉快,萬事順意!
Dandandandan_0730
Queen Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
I made a reservation for Zhongshan Hotel after doing some research in advance. I didn't expect the location to be so good. It's right next to Zhongshan Bridge, and you can see the night view of Zhongshan Bridge on the Yellow River at night. The service and sanitation are very good. It's very convenient for traveling and close to the subway entrance. Ms. Fang's service attitude is very good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好!非常感謝您選擇中山賓館作為您旅途中的温馨驛站,並抽出寶貴時間為我們留下如此詳盡而温馨的點評。得知您對我們的位置、服務、衞生環境以及便捷的交通條件都給予了高度評價,我們深感榮幸與欣慰。 中山橋畔的夜景確實美不勝收,能夠成為您欣賞這份美景的窗口,我們倍感自豪。同時,方女士能夠得到您的認可,我們更是倍感鼓舞。她一直以來都以真誠的笑容和專業的服務贏得了眾多賓客的讚譽,您的肯定無疑是對她工作的最大支持。 我們始終致力於為每一位賓客提供超越期待的住宿體驗,您的滿意是我們不斷前行的動力。未來,我們將繼續優化服務細節,提升住宿品質,確保每一位踏入中山賓館的賓客都能感受到家一般的温馨與舒適。 再次感謝您的光臨與認可,期待在不久的將來,能有機會再次為您服務,與您共賞中山橋畔的璀璨夜景。祝您旅途愉快,萬事順意! 此致 敬禮!
Guest User
Standard 2-bed Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The hotel is in a great location, just opposite Zhongshan Bridge, and it is very convenient to Zhongshan Bridge and Baita Temple Park. The hotel is very clean and quiet. There are many types of breakfast, including freshly pulled beef noodles. Finally, I would like to praise Zhang Jing at the front desk. She was very enthusiastic when checking in and gave me an extended check-out time until 14:00.
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好!首先,請允許我們代表蘭州XX酒店全體員工,向您致以最誠摯的感謝與欣喜之情。得知您的住宿體驗如此愉悦,我們深感榮幸與欣慰。 您提到的酒店位置,正是我們引以為傲之處。能夠讓您輕鬆抵達中山橋與白塔寺公園,感受蘭州的歷史韻味與自然風光,這正是我們選址的初衷,也是希望能為您的旅行增添更多便利與美好。 關於酒店的衞生與安靜環境,我們始終致力於為每一位賓客提供如家般的温馨與舒適。得知您對此感到滿意,我們倍感欣慰,這離不開我們每一位保潔同事的辛勤付出與不懈努力。 早餐作為一天美好的開始,我們非常榮幸能得到您的認可。現拉牛肉麪作為蘭州的特色美食,我們特別邀請當地師傅駐店,衹為讓您品嚐到最地道的味道。看到您對此讚不絕口,我們深感自豪,並會繼續提升餐飲品質,讓每一份早餐都成為您難忘的回憶。 特別感謝您對前台張靜的熱情服務給予高度評價。張靜是我們團隊中的佼佼者,她總是以滿腔的熱情和專業的態度,為每一位賓客提供最貼心的服務。您的認可不僅是對她個人的鼓勵,更是對我們整個服務團隊莫大的鞭策。我們會將這份肯定化作動力,持續提升服務質量,讓每一位賓客都能感受到家的温暖與關懷。 再次感謝您的寶貴點評,您的滿意是我們不斷前行的動力。期待未來能有機會再次為您服務,讓您的每一次入住都成為一次難忘的旅程。祝您生活愉快,萬事如意! 此致 敬禮!
maryttz
Queen Room With View
Stayed in Aug 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Zhongshan Hotel is an ideal choice for visiting Lanzhou. The hotel has a great location, with Zhongshan Bridge downstairs, which is great for walking and climbing. The hotel's front desk lady and cleaning lady are very nice, especially the front desk lady Yuanyuan, who was very considerate to help me solve the problem with the notes. Thumbs up!
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好!非常感謝您選擇中山賓館作為您蘭州之行的温馨港灣,並抽出寶貴時間分享您的美好體驗。得知我們的地理位置為您的旅行增添了無限便利,尤其是能夠讓您輕鬆漫步至中山橋,享受自然風光與城市的和諧交融,我們深感欣慰。 關於您對我們團隊的讚譽,我們倍感榮幸且深受鼓舞。前台小姐姐元元得知她的細心服務得到了您的認可,定會感到無比開心。元元一直是我們團隊中的佼佼者,她以真誠的笑容和專業的態度,致力於為每一位賓客提供超越期待的服務。我們也將把您的表揚轉達給她,相信這會成為她繼續前行的動力。 同時,也非常感謝您對打掃衞生阿姨的肯定。她們默默無聞卻至關重要,用勤勞的雙手為賓客營造一個乾淨、舒適的居住環境。您的滿意,是對她們辛勤工作的最大肯定。 中山賓館始終致力於為您打造家一般的温馨與舒適,您的滿意是我們不懈追求的目標。期待未來有機會再次為您服務,繼續為您的旅程增添美好回憶。如有任何需要或建議,請隨時與我們聯繫,我們將竭誠為您服務。 再次感謝您的寶貴點評,祝您生活愉快,萬事順意! 此致 敬禮!
Xiaoyudida
Queen Room
Stayed in Aug 2024
Other
3 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The hotel has a good location, next to the Zhongshan Bridge and opposite the Baita Mountain. Outside the window is a large courtyard which is also quiet. There are a lot of restaurants around, Dazhong Alley and Zhangye Food Street are right behind. The hotel facilities are quite new, and they also provide fruits. The waiter Yuanyuan is very enthusiastic and helps extend the check-out time, which is very touching. Ronglv Hotel is trustworthy!
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好!首先,請允許我們向您表達最誠摯的感謝,感謝您選擇融旅酒店作為您旅途中温馨的港灣,並抽出寶貴時間為我們留下如此温馨而詳盡的點評。看到您對我們地理位置的讚美,我們深感榮幸。中山橋畔,白塔山對望,這樣的景緻確實是城市中難得的一片寧靜之地,而窗外靜謐的四合院更是為這份寧靜添上了一抹古樸與雅緻。我們很高興您能在這樣的環境中享受您的時光。 關於酒店設施,我們始終致力於為您打造舒適、現代的住宿體驗,得知您對我們的設施感到滿意,我們感到無比欣慰。送上的新鮮水果,是我們的一點小心意,希望能為您的住宿增添一份甜蜜與驚喜。 特別感謝您對圓圓服務的認可,她的熱情與周到正是我們融旅酒店服務理念的生動體現。得知她能夠靈活安排,幫助您延長退房時間,並給您帶來了一份小感動,這讓我們感到無比自豪。圓圓及我們整個團隊都將繼續努力,確保每一位賓客都能感受到家一般的温暖與關懷。 再次感謝您的信任與好評,融旅酒店承諾將持續提升服務質量,不斷創新,以期為您的每一次入住帶來更加難忘的體驗。期待您未來的每一次光臨,讓我們有機會再次為您服務,共同創造更多美好的回憶。 祝您旅途愉快,生活幸福! 融旅酒店敬上
Anonymous User
Standard Queen Room
Stayed in Aug 2024
Other
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The hotel has a great location. You can see the entire Zhongshan Bridge from the room. All the front desk staff are very enthusiastic, especially the waiter Fang Fang. The warm and thoughtful service makes us tourists feel at home.
Original TextTranslated by Google
Response from Property: 尊敬的賓客, 您好!非常感謝您選擇入住我們的酒店,並留下如此温馨而細緻的點評,這對我們來説是無上的榮幸與鼓勵。得知您對我們的地理位置讚不絕口,尤其是能在房間內盡覽中山橋的全景,我們深感欣慰。這不僅是我們酒店引以為傲的亮點之一,更是希望每位賓客都能在這裏收穫獨一無二的視覺享受與心靈觸動。 關於您特別提到的服務員方芳,我們深感自豪。方芳一直是我們團隊中的佼佼者,她以真誠的笑容、專業的素養以及無微不至的服務贏得了無數賓客的讚譽。您的認可不僅是對她個人努力的肯定,更是對我們整個服務團隊莫大的激勵。我們會將這份讚譽轉達給方芳,並鼓勵所有員工繼續秉承“以客為尊”的服務理念,讓每一位賓客都能感受到家的温暖與舒適。 再次感謝您對我們的信任與支持,期待未來能有更多機會歡迎您再次光臨。我們承諾,將不斷提升服務質量,優化住宿體驗,力求讓每一位賓客的每一次入住都成為難忘的美好回憶。如有任何需要或建議,請隨時與我們聯繫,我們隨時待命,為您服務。 祝您生活愉快,萬事順意!
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