Hilton Kota Kinabalu

Hilton Kota Kinabalu Reviews

Hilton Kota Kinabalu

Jalan Tunku Abdul Rahman, Asia City, Kota Kinabalu, Sabah, 88000, MalaysiaView Hotel Details
Hilton Kota Kinabalu
Hilton Kota KinabaluHilton Kota KinabaluHilton Kota Kinabalu
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Hilton Kota Kinabalu Guest Reviews

4.5/5
Great
565 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(565)
Positive reviews(540)
Reviews with photos/video(178)
Delicious breakfast(67)
Great swimming pool(47)
Perfect for business trips(24)
Located downtown(21)
Easy to get around(20)
Large rooms(14)
Loved the view(8)
Tasty coffee(5)
Negative reviews(25)
Marc
King Guest Room
Stayed in Nov 2024
Couples
19 review
4.2/5
Very Good
Posted on Dec 23, 2024
The service the hotel was excellent and the staff was lovely. It is also in a very good location as it is close to Gaya Street.
Anonymous User
King Guest Room
Stayed in Sep 2024
Family
23 review
5.0/5
Outstanding
Posted on Nov 3, 2024
Hilton hotel was the best hotel in Kota Kinabalu. The room was cleand, comfy and smell so good. Swiming pool quite huge and fit to many people at once.
Response from Property: Hello,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at Hilton Kota Kinabalu, and we genuinely appreciate your kind feedback.Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Your high rating and detailed feedback of your stay are testament to team’s hard work and dedication. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
GIAP WENG Ng
King Guest Room
Stayed in Oct 2024
Family
70 review
5.0/5
Outstanding
Posted on Nov 18, 2024
Good location and good service hotel. Clean and big room for family.
Response from Property: Dear Mr. Giap Weng Ng,Greetings from Hilton Kota Kinabalu.Thank you for your wonderful feedback. We are thrilled to see that you had a positive experience during your stay, and we genuinely appreciate you taking the time to leave your ratings and feedback from your recent experience with us at the Hilton Kota Kinabalu. Our team takes great pride in ensuring that each guest receives the best possible service and enjoys a truly memorable stay. Your amazing rating and detailed feedback serve as a testament to our team's unwavering dedication and hard work.Once again, thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future. If there is anything more we can do to enhance your next visit, please do not hesitate to let us know.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
Anonymous User
King Guest Room
Stayed in Oct 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Nov 6, 2024
5 start hotel. Room comfortable, good breakfast. Provide free parking
Response from Property: Hello,Greetings from Hilton Kota Kinabalu.Thank you for your wonderful feedback. We are thrilled to see that you had a positive experience during your stay, and we genuinely appreciate you taking the time to leave your ratings and feedback from your recent experience with us at the Hilton Kota Kinabalu. Our team takes great pride in ensuring that each guest receives the best possible service and enjoys a truly memorable stay. Your amazing rating and detailed feedback serve as a testament to our team's unwavering dedication and hard work.Once again, thank you for choosing us, and we look forward to welcoming you back for another wonderful stay in the future. If there is anything more we can do to enhance your next visit, please do not hesitate to let us know.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
Lovelynn A.
King Guest Room
Stayed in Aug 2024
Family
14 review
5.0/5
Outstanding
Posted on Oct 26, 2024
Room are clean and comfy. Hilton never dissapoints me. Best breakfast spread. Thank you for the hospitality Hilton KK.
Guest User
King Guest Room
Stayed in May 2024
Couples
1 review
3.0/5
Posted on Jun 18, 2024
The location was good as all the eateries and convenience stores were within walking distance. However, I could only give as little as 1 star to its cleanliness. My wife found out that there was a blood stain on the bedsheet and we requested it to be changed to the guy at the reception. We requested it while on our way out for dinner and the receptionist notified the housekeeper to handle it before we got back. When we returned, the bedsheet was still where it was, so I called reception again and I was appalled that he told me they got to the wrong room. The room number was mentioned to the reception earlier, but I was just shocked they could make such a silly mistake as tedious as this one.
Glen_Yh
King Guest Room
Stayed in May 2024
Family
42 review
4.3/5
Very Good
Posted on Jun 12, 2024
not bad but not so great，good service specially the guard and security are so nice and kind but the facilities inside are so old and not very good，the price we make reserved is a bit high overall is good hotel anyway
Xavier
Deluxe King Room
Stayed in Sep 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Good experience ever, cozy, branded, premium and exclusive to stay. Great and good service. Feel like so mewah nad yeah of course i can afford to pay for the hotel bah
Response from Property: Dear Mr. Xavier,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to share your feedback regarding your recent stay at Hilton Kota Kinabalu.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I appreciate your feedback and we all look forward to your return in the not too distant future.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
Guest User
Twin Guest Room
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Best hotel in KK I’ve stayed at. Modern, clean and updated fittings and amenities. Very friendly staff too!
Response from Property: Greetings from Hilton Kota Kinabalu.Thank you for taking the time to rate your recent stay with us. We are thrilled to see that you had a positive experience during your time at Hilton Kota Kinabalu, and we genuinely appreciate your kind feedback.Our team is committed to providing the best possible service and ensuring that every guest has a memorable stay. Your high rating and detailed feedback of your stay are testament to team’s hard work and dedication. Once again, thank you for choosing us, and we hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
aseanguy
King Guest Room
Stayed in Oct 2024
Solo travelers
39 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Very good hotel.. Is clean.. And worker is friendly.. Is near seafood restaurant
Response from Property: Dear aseanguy,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to share your feedback regarding your recent stay at Hilton Kota Kinabalu.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our team members. Rest assured I will convey your compliments to them.The team and I appreciate your feedback and we all look forward to your return in the not too distant future.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
Ying25
Premium King Room Non Smoking
Stayed in Jan 2024
Travel with friends
8 review
4.5/5
Great
Posted on Mar 14, 2024
Spacious room and clean. Location is good, 5 mins drive to city. Overall would recommend to stay
Abdul Hafiz
King Guest Room
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 11, 2024
The hotel room is nice and beautiful! I like the amenities very organised. Only some is missing like bidet beside the toilet bowl to make more convenient. Overall is a good place to stay!
Allan Sarmenta
King Guest Room
Stayed in Aug 2024
Family
4 review
4.2/5
Very Good
Posted on Oct 9, 2024
Location is good, middle of everything. Staff is great and very helpful
Response from Property: Dear Mr. Allan,Greetings from Hilton Kota Kinabalu.Thank you for taking the time to share your feedback regarding your recent stay at Hilton Kota Kinabalu.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.It is particularly motivating to receive comments like the ones you provided on our team members. Rest assured I will convey your compliments to them.The team and I appreciate your feedback and we all look forward to your return in the not too distant future.Kind regards,Smital Shah-BoultwoodGeneral ManagerHilton Kota Kinabalu
joellkh
Twin Guest Room
Stayed in Aug 2024
Other
14 review
5.0/5
Outstanding
Posted on Sep 6, 2024
very good service, room is good. all the necessary facilities can be found.
KimHari
King Guest Room
Stayed in May 2024
Couples
11 review
4.7/5
Amazing
Posted on Jun 15, 2024
Clean and cozy rstay with comfortable room and services. I'm happy to stay and will definitely be back.
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