Contact Us

Please reach out for sales, technical support, or general inquiries.

Report a Product Vulnerability

If you suspect you have discovered a security issue (vulnerability) within a supported BlackBerry product or website, please report the issue to us. You will receive a response within three North American business days (excluding holidays).

Contact Support

Our technical support team is standing by to assist you. Whether you need help with setup, have a question about features, or encountered an issue, we're here to help get you back up and running smoothly.

Secure Communications and Cybersecurity

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Self-service: Access tools, resources and our amplified knowledge base

Full-service: Technical Support Hours of Operation are 24x7x365

USA/Canada: 1-877-255-2377
Argentina: 008-002-552-3771
Australia: 1-800-093-837
Belgium: 0-800-79130
Brazil: 0-800-891-8307
Chile: 1-230-020-9705
China: 400-120-2613
Columbia: 0-180-051-80903
France: 008-00-255-23771
Germany: 008-00-255-23771
Hong Kong: 800-903-462
India: 000-800-100-7985
Indonesia: 001-803-018-7911
Japan: 005-316-50402
Luxemburg: 000-800-1007-373
Mexico: 00-180-051-45543
Netherlands: 08-000-24-9638
Panama: 008-002-267-858
Singapore: 65-6037-2056
United Kingdom: 0800-096-2201
Rest of World: 1-647-426-1108 

IoT or Embedded Systems, Automotive and Asset Tracking

BlackBerry QNX

Certicom

  • International:​ 1-905-507-9473​
  • Fax: 1-905-507-4230

BlackBerry Radar

  • Full service support options for BlackBerry® Radar® customers (Monday - Friday: 8 a.m. - 8 p.m. ET)
  • Support form
  • 1-844-723-2722

Other Inquiries

We value all inquiries from our community. If you need any information about our company, please visit the resources on our webpage (links below). A member of our team will respond to your message within 24 hours (Monday to Friday, except North American holidays).