I highly recommend Chargeback Gurus to any business looking to take control of their chargebacks. Their team, technology, and results are unparalleled, and I am grateful for their partnership. 5 stars, hands down!
The service Chargeback Gurus provides along with the performance received has been very good thus far even considering the challenges our business brings. Chargeback Gurus communicates the results frequently and areas of opportunity, and treats us as a partner in support of our business.
CBG has helped us mitigate our chargeback issues with our processors and continue to do excellent work in managing our chargebacks. Ratios have improved significantly and we have them to thank!
The communication from CBG is top notch! The ability to understand our business model, with all its "ifs, ands, or buts" was not an easy task, which they undertook head on with great results. Our loss ratio is at its lowest, and I have not seen a same issue discussed twice in the 3+ years of doing business with them. I highly recommend and commend the CBG team with all their efforts.
Very fast response rate. I feel like I know what is going on and they are always very willing to hop on a call and explain something or correct anything we do not like! Thank you!
The team is incredible! Has helped save our business a boat load of money!
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