Hello T8 Family products users， During recent routine product testing and inspection procedures, the company discovered a firmware issue for our DEEBOT OZMO T8 Family products (including DEEBOT OZMO T8 AIVI, DEEBOT OZMO T8, DEEBOT OZMO T8+). There is a chance that some users who are using their DEEBOTs without upgrading to the latest version of the firmware may encounter issues. As a result, the DEEBOT may not be able to clean normally during September and October 2020.