Here's how you can resolve conflicts within a team through active listening.

La base para prevenir conflictos en equipos de trabajo es la comunicación, asertiva y efectiva, escuchar, entender y discutir cada punto de vista, propiciando siempre un entorno participativo, basado en el respeto, la comprensión y el intercambio de ideas permanente.

Understand Conflict to Resolve It Effective conflict resolution starts with understanding what conflict is and its impact on your team. Conflicts arise from disagreements, differences in opinions, personalities, or work styles, leading to tension and communication breakdowns. As a team leader, recognize early signs of conflict and understand each member's perspective. This foundation allows you to address issues constructively through active listening and foster a collaborative team environment.

Listen Actively to Resolve Conflicts Active listening is key in conflict resolution. Fully concentrate on the speaker, understand their message, respond thoughtfully, and remember what is being said. Encourage team members to express their thoughts and feelings openly, paying attention to both their words and non-verbal cues like tone and body language. Paraphrase their points to ensure understanding and show you value their input. This creates a safe space where all voices are heard and respected.

During active listening, the listener refrains from giving advice or sharing opinions unless explicitly asked. This allows the speaker to express themselves openly without worrying about the listener's reactions. Active listening fosters an authentic understanding of what someone conveys. When we listen actively, with compassion and curiosity, we build present-moment awareness. We become fully immersed in what the other person is saying. In this practice, we listen not to respond but to understand. The generosity of our attention honors the speaker; active listening is one of the most beautiful gifts we can offer others.

Avoiding assumptions'd really help in conflict resolution, and that not only put you on one side, but also blinds you of the real situation in hand as you see it from one sided lens only. And as Agatha Christie says, "Assumptions are Dangerous Things”.

Entender a fondo los puntos de vista, evitar siempre creer o escuchar rumores, analizar cada argumento, cada punto de vista y propiciar siempre un punto de encuentro entre los miemos de la organización.

Avoid Assumptions in Conflict Resolution One common pitfall in conflict resolution is making assumptions about others' intentions or feelings. Avoid jumping to conclusions without hearing all sides of the story. Active listening helps you gather all the facts and perspectives before making judgments. By being open and withholding bias, you create an environment where team members feel comfortable sharing their true thoughts without fear of being misunderstood or dismissed.

Listening is a practice in mindfulness. Instead of formulating responses while someone speaks, we stay present and attentive, allowing for silence and giving space for further expression. We invite more sharing and open dialogue when we (ourselves) pause before speaking and reflect back what's being said. It’s tempting to interject when someone opens up, often out of empathy. But what if we sat quietly and simply allowed our presence to embrace the speaker?