Here's how you can close more deals by learning about the sales process in the automotive industry.

Normally the sales process starts from prospecting,enquiry generation to conversion For enquiry generation we need to focus on the right set of customers or geography. After finding right customer and geography we need to work on lead generation. We should focus more on enquiry generation need to split those enquiry into categories A,B,C etc , A means this month prospects and B and C are future prospects We should frame what all required to close those A cases pricing, technical discussion and others We should closely monitor and follow with those enquiry by making calendar

>Listen. >Be authentic & honest. >Ensure you know your product - if you don't know an answer, say so... undertake to get back to the customer, but don't make something up. >Provide to-the-point answers. >Never criticize the opposition product. Rather talk about the benefits of yours. >Be confident when you close. >Follow up.

Simple, no FRILLs-it is ALL about your client. They are the center & you are there to help them make it happen. Caring about their needs is the center.

When we are talking about the pain in buying a new car, or a used one, we need to realize that it is going to be The Second Biggest Payment The Customer Will Do! (After a house). When we understand this position, we understand how sensitive is the sales process in this case. I am an user experience expert, so I'll add my point of view. When we are talking about an automotive sales, we need to understand the process. the customer came to you because he heard about the car he want, and came to investigate. so you need to support any question he'll have. Plus, you need to take care of any concern that might come up, with patience and high quality service. First start with a little small talk, ask if he want to drink something, and go on.

I agree. Know your product. Sit in it and hit every button and see what it does. Drive it on the freeway and normal pothole roads. Pick the vehicle you like the best and understand technically why you do. Find the cars you don't in used and !!guide your customers based on your honest opinion. As you do this, you will gain trust and a customer base. You will get referrals, repeat customers, and family members of the customers. Build your business for your future.

I believe it is in your blood. To be great in sales with the ability to capture instant rapport can't be taught. I know, I have tried. It doesn't mean that person couldn't be a valuable resource for the organization in another role. You hired them for a reason.

Know your product. I mean drive it all especially the used. Know your dealerships inventory turn on used cars. As you listen to your customer figure out the main reason on why they are here on a Saturday. They are not just joy riding. They are looking for a great salesperson that can build enough rapport to get to their financial and car situation. Find the right product and payment that works for them and the will buy and be return customers.