What communication challenges do you face during facilitation?

Toda comunicação precisa ser simples e personalizada. Quando tentamos complicar ou padronizar informações que precisam ser repassadas, prejudicamos o resultado. Primeiro, precisamos lembrar que toda comunicação tem objetivos a serem cumpridos. Para isso, é fundamental adequarmos à linguagem ao nosso público e ao momento. Se for possível, não deixe de conhecer esses detalhes antes da comunicação ser realizada e, se preciso, ajuste o tom durante, conforme as reações dos participantes. Mais importante do que passar informações é garantir que elas foram corretamente compreendidas.

To avoid communication challenges in facilitation, prepare and share a clear facilitation plan outlining scope, objectives, methods, and outcomes. Ensure participants understand and allow for questions to prevent confusion and disconnection.

Knowing your audience is key to any facilitation process. You must know what the audience values and what is the most effective way to connect and communicate with them.

Facilitation brings its share of hurdles. Managing diverse personalities, keeping discussions focused, and overcoming communication barriers are constant challenges. Technological issues like poor connections can disrupt flow, while conflicts need delicate handling. Yet, amidst these obstacles, facilitating offers immense rewards—seeing alignment and understanding dawn among participants makes it all worthwhile. It's a rollercoaster, but one with moments of profound connection and growth.

When looking for better clarity, it is always good to provide different examples about the topic. It is also helpful to use different formats of communication, for instance graphics/slides mixed with verbal communication. The more diverse is the communication, the bigger the audience you can reach, and they will be able to comprehend no matter their professional background.

Any conversation, natural or facilitated, is bound to have those with dominant and passive roles in the conversation. Those that truly listen, those who wait to talk, and those who just like to hear themselves talk can all be found in everyone. It's important to pull those who are passive into the conversation and if possible make the mission of the dominant speakers to conversate with them.

Pour bien communiquer, pour avoir la validation et compréhension de tous, il faut que cela soit participatif, interactif. Une communication à sens unique sans échanges de point de vue rendra une partie de l’auditoire non réceptive et frustrée .

"Diverse perspectives" refers to the inclusion of a wide range of viewpoints, experiences, and backgrounds in decision-making processes, discussions, and problem-solving activities. Embracing diverse perspectives is essential for fostering innovation, creativity, and fairness in various contexts, including business, education, and society as a whole. In business and organizational settings, diverse perspectives can lead to better decision-making by considering a broader range of factors and potential outcomes. When teams include individuals with different backgrounds, cultures, and life experiences, they are more likely to generate innovative ideas, challenge assumptions, and identify blind spots that might otherwise go unnoticed.

Diversity in perspectives may be negative aspect but also provides a wider range of perspectives to summarize and make a more valuable decision collectively as a team.

Communication is an important aspect of daily life, and it is constantly changing in our fast-paced, diversified and globalized modern society. Some challenges faced during facilitation may include communication apprehension, misperceptions of intent, lack of cultural fluency, navigating conflict, effectively using a give and take methodology, and finding ways to exhibit cognitive complexity to communicate cohesively without offending others. Showcasing rhetorical sensitivity and being aware that not all words, phrases, and gestures have the same meaning to different individuals can enhance communication. Likewise, interpreting nonverbal and social cues such as facial expressions and tone of voice can allow for effective communication.

To address dominance or passivity, I focus on 3 key elements: 1. Establishing a Safe Space: Take steps to create a safe environment. Participants' willingness to speak up depends on feeling secure. 2. Establish Relevance and Context: Participants need to recognize the significance of the moment to minimize distractions and focus. 3. Active Participant Engagement: Assess your approach to participant engagement. Instead of asking questions to the entire group or an individual only, encourage varied responses through diverse methods. For instance, move beyond asking, 'What do you think about...' to prompting participants to pair up, answer on a sticky note, use colored dots, write on an index card, discuss with a partner, etc.

Those who are dominant or overbearing within conversations can be used to help with the conversation by roping in the passive participants. In my experience, these dominant figures also enjoy challenges. Steering the conversation so that others can join also can be a true challenge and make the whole process even more valuable.

Sich mit dem Tool vertraut zu machen ist nicht ausreichend. Wir müssen das Tool beherrschen. Wir werden um Videokonferenzen nicht mehr herum kommen. Je nach Job können es 1.000 oder mehr Stunden pro Jahr in Videokonferenzen sein - die Zeiten in denen wir in der Moderation Schwierigkeiten mit dem Werkzeug hatten, sollten vorbei sein. Dieser Artikel und die Kommentare dazu zeigen, dass es genug andere Probleme gibt. Also: Üben, üben, üben.

The most important thing when opening your platform to give a demo or learn something online make sure you put a small brief, demo task so it's easy to learn and anybody can get used to it easily.

Many things happen!! The team is very busy we have team members working on something they are not experts on we have to communicate where we are and what needs finished, between shifts and over night the communication has to be perfect to keep us in a place to Excell. The inexperienced team members need to ask for help they have to sometimes swallow a little pride and get help so we don't have to go back and fix it.

Pour avoir déjà vécu de tels désagréments certaines choses sont importantes : - bien envoyer les consignes de connexion, liens et modes opératoires aux participants avant - tester le matériel la veille voire le matin même -en cas de force majeure avoir anticipé une solution B complète toute autre, même si elle ne sera peut être utilisée qu’en partie Cela permet le jour J d’avoir des participants satisfaits, se rendant compte que nous nous étions préparés à toute éventualité et fait un travail de qualité en amont à leur intention. Le résultat c’est la satisfaction.

While the listed approaches can be effective, they may inadvertently encourage a mindset of breaking rules. Instead, I would consider the following 3 strategies: 1. Relevance: Communicate the significance of participants' actions. Clearly convey how and why their engagement matters, providing tangible examples. 2. Hacking Attention: Ensure your facilitation style is not predominantly passive. Make the learning experience active. 3. Manage Defaults: Employ effective strategies to combat default behaviors during facilitation. Develop plans to address common challenges, such as the post-lunch energy dip. Consider incorporating interactive activities or energizers to re-engage participants and maintain a dynamic learning atmosphere.

Setting ground rules at the beginning of the session is probably the best way to avoid distractions and interruptions. I also give participants the freedom to walk out of the room if there is something that is very urgent and cannot be avoided. This ensures that everyone else is not distracted.

One challenging aspect about facilitation is its inherent relativism. The exact same content can spark vibrant engagement in one group while eliciting sheer awkwardness in another. I have learnt that what is effective with one group may falter with another, and what works in the morning may not work in the evening. Facilitators therefore, will need to be adept and take decisions if they perceive a dip in engagement or if the energy level drops. They should have some tricks under their sleeves, in terms of energizes, ice-breakers, and questions to reanimate discussions and make the learning not only beneficial but also enjoyable.

Todos los comentarios son enriquecedores y útiles dentro de la comunicación. Tal vez habría que tener en cuenta que en lo más simple está la esencia. Partiendo de esto para que haya una buena comunicación primero hay que saber escuchar. Generalmente se tiende a hablar más que a escuchar y es difícil comunicarnos correctamente con un objetivo común si no escuchamos las necesidades de la persona que nos contacta. En segundo lugar cuanto más diversidad de idiomas más global puede ser nuestra comunicación en el mundo y mayor nuestra expansión como negocio. Y en tercer lugar el dominio del vocabulario, de los silencios y del Lenguaje corporal. Seguramente con todo esto a nuestro favor la comunicación sea más fluida, precisa y beneficiosa.

Within my first semester of college, I was required to be a part of a facilitated conversation for my first-year seminar. By pure happenstance of my busy schedule, I ended up in a conversation about gender and race in the workforce with a racially diverse group of women. Speaking as a white male on the topic felt weird so I didn't say anything until roughly a half hour into the conversation when one of the facilitators put me on the spot. I recovered from the whiplash as best as someone can but it felt truly unnatural, having someone else pull me into the conversation would have been better but there's only so much control you can have in one of the situations.