--> What are the most common job titles for crisis management professionals in airport management?

1 Emergency Manager

An emergency manager is responsible for planning, coordinating, and implementing the airport's emergency response and recovery plans. They work closely with other stakeholders, such as airlines, local authorities, law enforcement, fire, and medical services, to ensure a swift and effective response to any incident that may occur at the airport. They also train and supervise the airport's emergency staff, conduct drills and exercises, and evaluate the performance and improvement of the emergency plans.

2 Security Manager

A security manager is in charge of ensuring the security and compliance of the airport's facilities, personnel, and passengers. They oversee the security screening, access control, surveillance, and patrol systems, and enforce the airport's security policies and procedures. They also liaise with the relevant agencies, such as the Transportation Security Administration (TSA), the Federal Aviation Administration (FAA), and the Department of Homeland Security (DHS), to comply with the federal regulations and standards. They also handle any security incidents or threats that may arise at the airport.

3 Risk Manager

A risk manager is tasked with identifying, assessing, and mitigating the potential risks and hazards that may affect the airport's operations, assets, and reputation. They develop and implement the airport's risk management framework, policies, and strategies, and monitor and report on the risk exposure and performance. They also coordinate with other departments, such as finance, legal, insurance, and audit, to manage the risk-related issues and claims. They also provide guidance and support to the airport's management and staff on risk management best practices and techniques.

4 Operations Manager

An operations manager is accountable for managing and optimizing the daily operations of the airport, such as the terminal, airfield, ground handling, baggage, and passenger services. They ensure that the airport's operations are efficient, safe, and customer-oriented, and that they meet the operational standards and requirements. They also supervise and coordinate the airport's operations staff, contractors, and vendors, and resolve any operational problems or challenges that may occur. They also communicate and collaborate with other internal and external stakeholders, such as airlines, regulators, and customers, to maintain the operational excellence and quality of the airport.

6 Here’s what else to consider

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