Here's how you can embody the essential qualities of successful professionals in the Facilitation industry.

I would consider Active Listening as one quality within a range of ways of being I call Empowered Presence. Where you're able to fully show up as a facilitator and work skillfully with the multiple levels of information available in the room (words, body language, emotions, energy, bias etc) as well as how it's filtering through your own inner world and experiences. How a facilitator prepares is a crucial in cultivating Empowered Presence, practices that allow you to be fully in your body and access your full skillset so that you're able to work with multiple levels in the room, especially in complex adaptive challenges.

Plus vous écouterez vraiment votre interocuteur, plus vous le comprendrez et plus vous pourrez adapter votre discours pour se mettre à sa hauteur, à son niveau, dans le même registre de vocabulaire, voir utiliser l'humour comme lui s'il en est friand ou des chiffres s'il en est adepte etc...ainsi il se sentira dasn sa zone de confort et cous, vous travaillerez votre habilité d'adaptation.

Demonstrating active listening is fundamental in effective facilitation. The facilitator needs to fully concentrate on what is being said, understand the speaker's points, and acknowledge non-verbal cues. This creates a safe and respectful environment that encourages open communication and trust.

Empathy is a great connector to audiences. Here are tips to embody Empathy successfully during a program: 1.Get to know how easy it was for the participants to be present for your training. Make an effort to remember the names of the participants. 2. Take time to check what they expect from the session and customise your content 3. Read the room for the audience expressions and let them direct your content flow. Choose action based learning and gamification for energetic sessions 4. Consider preparing additionally with questions for reflection that will add value to the learners 5. Allow participants to share their experiences and be generous with acknowledging them and appreciating their contribution to learning.

Par l'empathie, vous ferez parler votre interlocuteur. Vous l'encouragerez et lui faciliterez la parole. Vous le mettrez à l'aise. Pour une vraie empathie, on ne coupe jamais la parole et on sourit tout le temps, on s'assure de bien comprendre et on remercie les gens de ce qu'ils nous donnent.

Utilisez des mots simples. Ne soyez pas un robinet d'eau tiède mais quelques jets d'eau chauds !Il ne faut pas remplir pour être pertinent, bien au contraire, minimisez le plus possible vos mots. Allez à l'essentiel. Phrases courtes, comme des flèches qui veulent se pointer dans leur cible.

Clear communication involves articulating objectives, instructions, and feedback in a direct and concise manner. Furthermore, being an adept questioner and asking the right questions at the right time stimulates thought and discussion, ensuring that all participants are on the same page and can contribute effectively.

Soyez ouverts à tous les possibles. C'est ce qui rend l'exercice vivant donc riche et non soporifique. Préférez répondre aux questions plutôt que vouloir à tout prix dérouler votre programme. Ce n'est pas vous qui devez être satisfait à la fin mais votre public.

Facilitators must be adaptable, thinking on their feet and adjusting their approach based on the dynamics of the group or unforeseen challenges. This may involve altering the agenda, employing different techniques, or shifting goals to better serve the group's needs, all while being open to feedback for continuous learning and growth.

Inclusive Leadership is crucial for me as a facilitator who holds DEI at the forefront. Some of the ways, I have incorporated hearing diverse voices - - using sticky post notes for attendees to jot down ideas and share via visual board - consciously inviting attendees from whom we have not heard - incorporating audio, visual and Kinesthetic delivery style to cater to diverse attendees - setting ground rules support hearing all diverse views

Répétez les questions posées par vos interlocuteurs avant d'y répondre pour que toute la salle ait entendu et ne décroche pas.

Committing to continuous growth is essential in the facilitation industry, given its ever-evolving nature. This can involve seeking out new knowledge, skills, and experiences, and investing in professional development through formal training, self-reflection, or peer feedback to ensure that the facilitation practice remains dynamic, relevant, and impactful.

Commit to curiosity. Being genuinely interested in all the people in the room. Wanting to understand different perspectives brings a rich diversity to the space