How do you manage change and innovation in service operation without compromising stability and reliability?
How do you manage change and innovation in service operation without compromising stability and reliability? This is a common challenge for IT service managers who need to balance the demands of customers, stakeholders, and the business environment. In this article, we will introduce the service operation maturity model, a framework that helps you assess and improve your service operation capabilities. We will also explain how to use the model to identify gaps, prioritize actions, and measure progress.
-
Nebojsha Antic 🌟🌟 Business Intelligence Developer | 🌐 Certified Google Professional Cloud Architect and Data Engineer | Microsoft 📊…
-
Iain WhiteTech Consultant | IT Leader | Mentor | Virtual CTO | Leadership Coach | Project Manager | Scrum Master | IT Strategy |…
-
Hitesh ChopraPartner in Innovation | Building India’s First Religious Tech Ecosystem