What do you do if your strategic decisions in After-Sales are constantly challenged?

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In after-sales, strategic decisions are crucial for customer satisfaction and business growth. However, when these decisions are constantly challenged, it can lead to frustration and stagnation. It's important to understand that after-sales, the period following the sale of a product or service, is a critical time for reinforcing customer relationships and building loyalty. If your strategies in this phase are being questioned, it could be a sign that your approach needs reevaluation or that there is a lack of clarity and communication within your team. Addressing these challenges is essential for maintaining a strong after-sales service that supports your overall business objectives.

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