Arrows

Top CS teams are turning HubSpot into their mission control center 🕹️ Join our upcoming webinar "The HubSpot CS Playbook: From Team Alignment to Day-to-Day Workflows" to learn practical ways to streamline your CS operations. One tactical advice we'll cover: Using an onboarding command center that gives your team instant access to crucial customer information—all from a single, unified view in HubSpot 🔀 No more tab switching. No more scattered information. Just smooth, efficient customer success operations. Reserve your spot 🍿 https://lnkd.in/dU2EQfMU

Let's talk about that messy customer success reality for a minute. Your team is doing amazing work, but: 😰 Important info is scattered across 5+ tools 😰 Customer progress lives in someone's head 😰 Nobody can find that one file from last week's call 😰 And updating HubSpot? Yeah... maybe tomorrow 😅 Sound familiar? On Dec 12th, we're teaming up with our friends at Fathom - AI Meeting Assistant to show you how the most organized CS teams are solving this – without adding MORE tools to the mix. Grab your seat at https://lnkd.in/dU2EQfMU Can't make it? Register anyway – we'll send you the recording! 📹

⚡ Here's exactly how Evan Friedkin from Roobrik fixed their "post-demo chaos" with sales rooms You know that moment right after a great demo when everything starts to scatter? Demo recordings buried in email threads... Pricing docs lost in Google Drive... Technical specs... somewhere? So they tried something different → dedicated sales rooms for every prospect 🚪 Now: ✅ All resources live in one spot ✅ Champions can actually find what they need ✅ CS teams start with the full picture of what was promised 🪄 Coolest part: their CS team now uses these same rooms during onboarding to circle back to early conversations. No more "wait, what exactly did sales promise?" Want to see how this could work for your team? Drop a comment below or check out Arrows.to

When you're at IKEA, do you: A) Religiously follow those yellow arrows on the ground ➡ B) Ninja your way straight to what you need 🥷 C) Freestyle through the departments 💃 Here's why this matters for customer onboarding according to our friend Ramli "RJ" John👇

The 3 levels of friction in your customer onboarding and how to tackle them. In our latest Onboarding Therapy session, we sat down with Ramli "RJ" John, founder of Delight Path, to unpack a common challenge: what causes onboarding friction and how to reduce it. Check out the full episode, where we dive into: 🥀 The root causes of the main onboarding frictions 🆘 How to tackle misalignment between teams 🤔 And what IKEA can teach us about onboarding in the B2B space 🍿 Watch, read, or listen to the full episode 👉https://lnkd.in/dz4vnhAA

Thanks for having us, The Lifetime Value Show!🎙

We’re excited to officially announce the Arrows partner program! 🥳 We’ve always believed in the "better together" power of the HubSpot ecosystem, and now we’re making it official by partnering with 20 incredible HubSpot Solutions Partners. Together, we’re empowering sales and success teams that run on HubSpot to win more deals and onboard customers faster. 💘 We’re incredibly grateful for the support from our partners and thrilled to be working alongside them to bring even more value to HubSpot users. Big shoutout to our inaugural group: 21b Consulting adWhite Marketing Automated Dreams BridgeRev | An Elite HubSpot Partner Bryant Works Cogent Connective® Contineofy Crawford Group Good2bSocial Guépard - Experts HubSpot - Partenaire certifié HarvestROI Hustler Marketing Measured Results Marketing Mind & Metrics LLC Onsharp, Inc. Origin 63 | HubSpot Elite Partner SaaS Advisors Selworthy The Operations Company ⚙️ Yopla Want to learn more about all our amazing partners? Check out the full directory at https://lnkd.in/guCXCUHX

🍎 Join us at NYCX alongside our good friends from Aptitude 8, Clay, and PandaDoc! 💡 Don’t miss Kim Hacker’s session on From Handoffs to Happy Customers: The New Playbook for Success & Onboarding, where she’ll dive into enabling seamless sales-to-success handoffs and dynamic onboarding plans directly within HubSpot. 🧡 Plus, Daniel Zarick will be sharing his insights on The Secret to Success: Building Lasting Customer Relationships on HubSpot. Can’t make it in person? Virtual attendance is available—link in the comments below. 👇 Let us know if you’re going! We’d love to see you there 💘

The handoff between sales and customer success can either be smooth or clunky. With Arrows sales rooms and onboarding plans, teams can seamlessly transition from deal closing to customer success without missing a beat—keeping everyone aligned and on track. 🏃♂️🏃♀️

You’ve just crushed your first demo, and your champion is on board. Awesome, right? But here’s the real question: what happens next? 🤔 That’s when you really need to empower your champion—give them the vision, tools, and resources to rally the rest of their team. It’s not just about one person being sold; it’s about getting the whole team excited! The secret sauce? Sales rooms 💼 It’s all about empowering your champions, keeping things on track, and getting real-time insights to seal the deal. And hey, if you want to see how it’s done, let our Head of Sales, Grant Jones, take it from here. He’s got this.