chatlyn AI

How checkVIENNA Automated 4,000+ Messages & Boosted Guest Satisfaction Overnight! 🏙️✨ Managing 286 apartments across platforms like Airbnb and Booking.com is no easy task. For checkVIENNA, this challenge was transformed with chatlyn. 🚀 The Challenge: Manually handling booking confirmations via email was time-consuming, error-prone, and limiting for their 11-agent team. Scaling their communication while maintaining top-notch service became essential. 💡 The Solution: Enter chatlyn’s Journey Builder: ✅ Automated booking confirmations via WhatsApp, personalized with details like guest name, booking info, and apartment address. ✅ Seamless API integration with my-bookings for real-time updates and error-free messaging. ✅ Centralized omnichannel communications, including WhatsApp and email, for streamlined operations. 🎉 The Results: 📉 87% time saved on manual tasks with automation. 📈 6x more guest engagement with personalized messaging. ⚡ 83% decrease in resolution time, ensuring faster, happier interactions. In January alone, checkVIENNA sent 4,000 newsletters fully automated via WhatsApp—saving countless hours and elevating guest satisfaction to new heights. Martin Reinisch, CEO of checkVIENNA, shared: "Automating booking confirmations and centralizing our communications has transformed the way we manage our 286 properties. It’s allowed us to focus on what truly matters: delivering exceptional guest experiences." This collaboration is a testament to how technology can redefine the short-term rental industry. 💬 Ready to transform your operations like checkVIENNA? Let’s chat in the comments! 👇 https://lnkd.in/dyHzxF9j #HospitalityTech #Automation #ShortTermRentals #CustomerExperience

We are live now! https://lnkd.in/dfEu-YZV 🦜

Hello, Singapore! 🇸🇬🦜 We’ve touched down at the International Hotel Technology Forum (IHTF), and it’s full steam ahead today and tomorrow! 🚀 Come meet Nikolaus, our sales rockstar, at Hall 2, Booth 117. He’s ready to show you how chatlyn is revolutionizing customer communication with AI-driven tools, WhatsApp newsletters, and our omnichannel ticketing system. 💬🤖 So happy to share once again another international event participation with our homeland friends from hotelkit! Let's revolutionize hospitality together Alexandra Becker, Sophia-Maria Anker! Swing by for a chat (lyn) and discover how we can boost guest satisfaction, reduce response times, and drive revenue for your business. Let’s take your hospitality game to the next level together! 🌟 #IHTFSingapore #chatlyn #HospitalityTech #CustomerEngagement #TravelTech #AI

German 👇 What an amazing start at Alles für den Gast! 🎉 Our sales team, Philip and Nicolas, are in full swing, meeting incredible hospitality professionals and discussing how chatlyn can transform customer communication. Good news: We’re still here for three more days! 🕒 Visit us in Hall 2, Stand 02-0117, to see live demos, talk trends, and find out how chatlyn makes customer engagement a breeze. Check out some snapshots of our team in action below. Come by, say hi, and let’s chat (lyn)! #hospitality #gastmesse24 #chatlyn #innovation #tourism German: Was für ein großartiger Start auf der Alles für den Gast! 🎉 Unser Sales-Team, Philip und Nicolas, ist voll dabei, spannende Gespräche mit Branchenprofis zu führen und zu zeigen, wie chatlyn die Kundenkommunikation revolutioniert. Gute Nachrichten: Wir sind noch drei Tage hier! 🕒 Besucht uns in Halle 2, Stand 02-0117, für Live-Demos, Trends und alles, was chatlyn so einfach macht. Schaut euch unten ein paar Schnappschüsse unseres Teams in Aktion an. Kommt vorbei, sagt Hallo, und lasst uns plaudern (lyn)! #gastmesse24 #hospitality #chatlyn #innovation #tourismus Matthias Peter

🌏 Hello Singapore! 🌟 We’re happy to announce that chatlyn will be at International Hotel Technology Forum (IHTF) Asia 2024 in Singapore, happening November 12-13, 2024! 🎉 Looking to elevate guest experiences and streamline communication? Stop by to see how chatlyn’s AI-powered tools can make it happen. Let’s chat (pun intended!) about making your hospitality business shine brighter than ever. 📍 Where to find us: IHTF Asia 2024, Singapore. Come say hi, explore exciting innovations, and discover why we’re making waves in the hospitality tech world! See you there! 👋 #IHTFAsia2024 #Singapore #HospitalityTech #chatlyn Nikolaus Weißenbäck Nicolas Vorsteher

🦜 🇦🇹 Join us from November 9th - 13th, 2024, in Salzburg! Don’t miss this chance to connect with us in Hall 2, Stand 02-0117 at Alles für den Gast. Let’s talk innovation, industry trends, and how chatlyn can elevate your hospitality business. Meet our team: Philip and Nicolas Stay tuned and see you there! #gastmesse #gastmesse24 #hospitality #chatlyn #tourism

🦜 15 Days left! Almost 160 attendees 👀 Register here: https://lnkd.in/dfEu-YZV 👈 #webinar #chatlyn #ai #hospitality

Have you tried our AI Chatbot? 🤖 You can even test it using your own information for free on our website. Here is an example of what it can do: • 🌍 Respond in over 30 languages, adapting to the guest’s preferred language. • ✍️ Comprehend phrases with typos. • 📄 Absorb information from your PDFs or website and respond accurately. + many more uses like AI Review response generator, AI Booking assistant, AI Email... etc. Thanks to these capabilities, many hotels have reduced their call center usage by 70%. 📉 Give it a try here: 👉 https://lnkd.in/dyUW4Yvy #aichatbotforhotels #aichatbot #chatbot #ai #guestexperience #chatlyn #guest #hospitality #hotel

👀 Don’t miss our latest newsletter—it’s packed with essentials! Get a quick GDPR tip, exciting Oracle partnership news, details on our upcoming webinar, and a bit of Halloween fun with our parrot mascot! 🦜🎃 Check it out for all the updates and insights!

🛡️ How to Stay GDPR-Compliant with WhatsApp Newsletters 🛡️ If you use WhatsApp newsletters, make sure you’re handling consent the right way! Here’s a simple tip to stay compliant: 🔹 Automatic Opt-Out Option: After each marketing message, include an automated consent message that lets customers easily opt out with a single tap. This ensures your customers have full control and keeps your messaging GDPR-compliant. 💼💬 #GDPRCompliance #DSGVO #WhatsAppMarketing #CustomerConsent #HospitalityTech