We’ve hit fire code!! Great turnout tonight!
Epic turnout at tonight’s Customer Success Meetup! This community is amazing! 🤩
Customer Success Meetup
Software Development
San Francisco, California 2,435 followers
The largest Meetup group in the world dedicated to Customer Success
About us
The Customer Success Meet Up is the largest meetup group in the world dedicated to Customer Success with nearly 5,000 members. We focus on bringing together the Customer Success community to share learnings and best practices and build a stronger network for Customer Success. We host free, recurring gatherings in San Francisco and New York that bring online groups, forums, vendors, and organizations together in real life.
- Website
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www.customersuccessmeetup.com
External link for Customer Success Meetup
- Industry
- Software Development
- Company size
- 2-10 employees
- Headquarters
- San Francisco, California
- Type
- Nonprofit
- Founded
- 2016
Locations
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Primary
Get directions
San Francisco, California, US
Employees at Customer Success Meetup
Updates
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If you think being a Chief Customer Officer (CCO) is all about schmoozing clients and making them feel warm and fuzzy, think again. Harini Gokul, an industry powerhouse with experience at Microsoft, AWS, and now Entrust, is here to tell you that the CCO role is about driving revenue, shaping strategy, and breaking a few eggs along the way!
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We can’t wait to see you all tomorrow at the Customer Success Meetup (02/05)! It’s going to be an amazing evening filled with great insights from: 🎤 Jess Bergson – Head of Customer Experience at Clay 🎤 Emma Kolick – Head of Growth at Metronome 🎤 Junan Pang – VP of Solutions & Success at Intercom A huge thank you to our our anchor sponsor—Planhat along with OnRamp, and Gradual—for their generosity in making this event possible! Special thanks to Intercom for hosting! Looking forward to seeing you there!
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We are sold out! If you've gotten a ticket and can no longer attend, please use the Eventbrite refund process to cancel your ticket so someone else on the waitlist can join. See you all on Wednesday evening!
One of the most impactful GPs I’ve had the privilege of working with in the Success Venture Partners portfolio is Cassie Young—we’re both invested in Amanda Edwards Kahlow, and her incredible company 1mind. Few investors bring the same depth of operating expertise that Cassie does—she’s successfully led marketing, sales, and Customer Success teams, giving her unparalleled lived-insights to help founders build their go-to-market strategies. Last fall, Cassie delivered an unforgettable presentation at the Customer Success Meetup in New York City. H 10 actionable hacks are truly game-changing!
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Join us February 5th in San Francisco for more amazing content like this 👇 Thanks for our amazing sponsors Planhat, OnRamp and Gradual for helping us put on these free events, and for Intercom for hosting! https://lnkd.in/gMsdzskA
One of the most impactful GPs I’ve had the privilege of working with in the Success Venture Partners portfolio is Cassie Young—we’re both invested in Amanda Edwards Kahlow, and her incredible company 1mind. Few investors bring the same depth of operating expertise that Cassie does—she’s successfully led marketing, sales, and Customer Success teams, giving her unparalleled lived-insights to help founders build their go-to-market strategies. Last fall, Cassie delivered an unforgettable presentation at the Customer Success Meetup in New York City. H 10 actionable hacks are truly game-changing!
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Our first meetup of the year is coming up on February 5, and the content promises to be exceptional as always. In the meantime, here’s a recording of one of our favorite sessions from last fall’s New York City Customer Success Meetup. Enjoy! https://lnkd.in/gMsdzskA
One of the most universally praised sessions from last year’s Customer Success Meetups was led by Emmanuelle Skala. Ambition runs deep in our community so it’s no surprise her session resonated so strongly. Very excited to see everyone Feb. 5th at the first CS Meetup of the year at Intercom with special help from Planhat, OnRamp and Gradual!
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We’re back! 🎉 The Customer Success Meetup is kicking off the year with our first event on February 5th at the Intercom San Francisco offices. We’re incredibly grateful for the title sponsorship from Planhat, with additional support from OnRamp and Success Venture Partners. The topic? Consumption-based pricing—an increasingly popular business model. We’ll dive into how Customer Success teams can best support their customers in this evolving landscape. We’re thrilled to feature guest speakers from Intercom, Clay, and Metronome who will bring valuable insights to the conversation. Come join us for: ✔️ Networking with the vibrant CS community ✔️ Great content from industry leaders ✔️ Amazing food, drinks, and dessert Mark your calendars for February 5th—I can’t wait to see you there! #CustomerSuccess #Networking #SanFranciscoMeetup
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Be sure to join the Customer Success Meetup conversation on WhatsApp. This is the best way to coordinate and network. There are so many events happening, this is the chat where all the news is breaking! https://lnkd.in/eaBdhMm8
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One of the best things about conferences is usually the content and one of the worst things is usually the food. NOT WITH US! 🥗 The NYC Customer Success Meetup is proud to offer some of the best ✨ farm-to-table ✨meals for our attendees - breakfast, lunch, and multiple snack breaks all included in your ticket! Check out some highlights from our menu 👇 - Smoked Salmon Bagels 🥯 - Pastrami Baby Carrot Salad - Chicken Tahini Caesar Gem salad - Sweet Potato Al Pastor 🍠 - Winter Squash - Coffee-Braised Short Rib - Passion Fruit Tart 🍋 - Cider Donuts and Hot Cider 🍩 Of course - we will have plenty of vegan, vegetarian, and GF options. There are 20 tickets left - snag yours now! Registration link in comment.
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There are at least (that we know of) 14 other special events happening around NYC next week for the first ever NYC Customer Success Week! October 1 • CS on the Driving Range: Gainsight’s Chelsea Piers Mixer (free sign-up, 2pm - 4pm) • The ROI of AI: Implementing & Optimizing AI in CS hosted by CxXchange and ThriveNetwork (request to join, 2pm - 5pm) • Success Network Supper Club hosted by Vitally and Thena (request to join, 6pm) • CS Week CCO Dinner hosted by Update.AI & Catalyst / Totango (request to join, 6:15pm - 8:15pm) October 2 • Customer Success Central Park Morning Run led by Emily Garza (free sign-up) • Women of Customer Success AI Summit (additional cost) • Sips and Scents Networking Event for CS Leaders at Olfactory NYC, hosted by Gainsight (email request to join, 6:30pm) • Revenue Leadership Dinner (CCO/VP/Head) hosted by FunnelStory and Centralize (request to join, 6:30pm - 9:30pm) • Customer Success Happy Hour hosted by Statisfy (RSVP, 5pm - 7pm) • Mixology Party with ChurnZero (free registration, 7pm) October 3 • Post Main Event Happy Hour sponsored by UpdateAI (stick around for details, no registration required) • CCO/VP Customer Success Dinner hosted by Statisfy (request to join) Sign up link below!