CXplained Newsletter

CXplained welcomes the New Year with exclusive interviews featuring the E-Commerce founders and CX leaders who are shaping the future of customer experience 🚀 Find out more about… 🏠 Annie Stimson, CX Director at Revival, Shares The Importance Of Fostering Cross-Departmental Collaboration Link: https://lnkd.in/dsJMG5hD 👕 Jannik Wiggers, E-Commerce and Customer Service Manager at LAKOR, And His Empathy-Driven Strategy Link: https://lnkd.in/dHGTGvUX 🐶 Jeremy Canade, Co-Founder of Fable, Is Convinced You Should Invest In CX For Long-Term Loyalty Link: https://lnkd.in/ditAzFtH 👗 Nyakio Grieco, Co-Founder of Thirteen Lune and Founder of Relevant, Encourages Community And Meaningful Discovery Link: https://lnkd.in/dutsdHf3 Want to share your CX journey and insights with the CXplained audience? Let’s talk! Simply leave a comment 😃

In the latest CXplained Newsletter, we spotlight E-Commerce leaders pushing boundaries in customer experience and leadership. This is what they shared… 🔥 Dans Rozentāls, Customer Success Team Manager at Printful, Uses AI To Supplement Not Replace Human Interaction Link: https://lnkd.in/g-d_64GM 🔥 Marie-Prune de Batz, Performance Marketing & Merchandising Director at Adore Me, Fosters a Customer-Centric Culture Link: https://lnkd.in/d8652J9k 🔥 Lorin Torres, Customer Success Manager and Recruiting Manager at COAST Products, Believes in Authenticity In Client Service Link: https://lnkd.in/dQq2CW7K 🔥 Annalisa Micalizzi, PMI-CAPM, CSM Micalizzi, Head of Customer Care at ALOHAS, Utilizes Automation Thoughtfully Link: https://lnkd.in/dYsGUivZ Are you interested in being interviewed for CXplained and sharing your own CX thoughts? Simply leave a comment 😃

CXplained Newsletter recently interviewed top E-Commerce customer service leaders and founders to learn how they stay ahead in customer experience 🏆 Find out more about… ⚡ Why Courtney Toll, Co-Founder of Nori, Inc., Leverages Customer Feedback to Guide Product Development Link: https://lnkd.in/dZ9QMiqs ⚡ How Nicole Jackson, Head of Customer Support at HERA Clothing, Prioritizes Customer Needs Over Everything Else Link: https://lnkd.in/d3DepwTq ⚡ Why Colin McIntosh, Founder of Sheets & Giggles, Wants You to Consider a Subscription Model Link: https://lnkd.in/dYnwKFkk ⚡ How Aisha Chottani, Founder of Moment | Drink Your Meditation, Proactively Plans For Peak Seasons Link: https://lnkd.in/dS-8fGBA Want to be interviewed for CXplained and share your own CX insights?🎙️Simply leave a comment!

CXplained Newsletter recently engaged with leading E-Commerce CX specialists and founders to uncover the strategies that keep them at the forefront of customer experience innovation 🚀 🏆 Find Out How Nadia Famularo, Head of Customer Success at Frank And Oak, Uses CX Data to Inform Strategic Choices Link: https://lnkd.in/dKMvm_yA 🏆 Learn Why Caela Castillo, the Director of Customer Experience at JAXXON, Hires Enthusiastic and Adaptable Candidates Link: https://lnkd.in/dNbGxapx 🏆 Discover Why Lev Glushkovskii, Founder of SabersPro, Believes that Building Community is Important Link: https://lnkd.in/dcmvywmS 🏆 Why Brent Kruithof, Co-Owner of Yeahbabygoods, Believes in Maintaining a Personal Connection Link: https://lnkd.in/dcmvywmS  🖋️ Are you interested in being interviewed by CXplained and sharing your story?? Simply leave a comment 🤓

CXplained Newsletter had the opportunity to learn from incredible founders of successful E-Commerce companies about building brands from the ground up. Find out more below 🔥 💪 Kohl Henry and Chad Held, Co-founders of SolaceBands, Believe Growth Comes from Focusing on the Customer Experience Link: https://lnkd.in/dbW5DYzh 💪 Sarah Hatter, Founder of ElevateCX, is Convinced in CX, Human Engagement is Indispensable Link: https://lnkd.in/dcx3-Rc6 💪 Curtis Matsko, Founder of Portland Leather Goods, Wants Founders to Focus on Connection, Not Just Attention Link: https://lnkd.in/dD_jr7ef 💪 David Cavan Fraser, Founder of Bunkie Life, Finds Success in Turning Challenges into Opportunities Link: https://lnkd.in/dDCC8_Pp 🗞️ Do you want to share your journey and be interviewed for CXplained? Simply leave a comment 😃

CXplained Newsletter recently connected with top E-Commerce customer service leaders and founders to learn how they stay ahead in customer experience. Check out their insights 💥: 🎙️ Why Jesse Hiss, Co-Founder of Fresh Sends, Believes in Prioritizing CX from the Start Link: https://lnkd.in/dqSj4f_M 🎙️ How Nichelle Mesa, the CX Manager at Girlfriend Collective, Views Hiring with Personality in Mind is Key Link: https://lnkd.in/dwi3QUMR 🎙️ Why Patrick Sherwin, Founder of GoSun, Regards E-Commerce as a Means to Educate and Build Community Link: https://lnkd.in/d5bin9Ty 🎙️ How Patrick Bitting, Founder of Ritual Colorado, Fosters a Culture of Innovation Link: https://lnkd.in/gUUKnZMK Want to be interviewed for CXplained and share your own CX insights? Simply leave a comment 😉

CXplained Newsletter recently had the privilege of interviewing some of the top customer service leaders and founders in the E-Commerce space to learn more about their top strategies to elevate customer experiences. Explore their insights 💡 below: 🎙️ Why Tara Austin, from Ruthie Grace Boutique, Believes in Mastering the Basics Before Scaling Link: https://lnkd.in/daiWVVu6 🎙️ How Paul Beirne at Proper Cloth Uses AI to Enhance Agent Capabilities and Not Replace Them Link: https://lnkd.in/d7rVgstU 🎙️ Why Caela Castillo from JAXXON Focuses on Hands-On Training Link: https://lnkd.in/dNbGxapx 🎙️ How Daniel Fuerst at Yoto Learns from Both Positive and Negative Feedback Link: https://lnkd.in/dHhgN2it 🔗 Want to be interviewed for CXplained and share your own journey? Simply leave a comment 😉